Whitetooth Grill Interim Manager

at  Resorts of the Canadian Rockies

ACCOUNTABILITIES

• Act as the face of The Whitetooth Grill, hosting and interacting with guests on a daily basis.
• Represent Kicking Horse Mountain Resort to suppliers, sponsors, and business representatives in a professional and ethical manner.
• Be an advocate for health and safety, ensuring a safe, clean working environment.
• Manage scheduling in accordance with employment policies and labor targets.
• Provide assistance in submitting payroll information in a timely and accurate manner.
• Contribute to and facilitate multiple administrative functions, including but not limited to inventory management, ordering and reporting.
• Assist in the development and presentation of quality food, service, and cleanliness.
• Maintain effective communications through restaurant, department and resort.
• Represent Kicking Horse Mountain Resort to suppliers, sponsors and business representatives in a professional and ethical manner.
• Hire, train, coach and develop a successful & enthusiastic team of back of house employees each season, engaging in performance management and positive correction as needed.
• Establish, communicate, train and monitor back of house procedures while supporting the front of house team lead to do the same.
• Manage the development and implementation of employee orientation and training.
• Report on and evaluate successes and shortfalls at the end of each season.
• Participate the planning, execution and follow up of weddings, special events and group functions.
• Other duties as required.

REQUIREMENTS

• Previous management experience is an asset
• Comprehensive knowledge of food and service standards
• Extensive customer service and people management experience
• Previous experience with cash handling and administration
• Proficiency with MS Office (Outlook, Word, Excel) and Point-of-Sale software
• Current Occupational First Aid (OFA) Level 3 an asset
• Postgraduate diploma, certification, or degree an asset

ESSENTIAL SKILLS

• Attention to Detail
• Leadership Skills
• Effective Communication
• Administration & Organization
• Conflict Resolution
• Service Excellence
• Adaptability & Flexibility
• Teamwork & Cooperation

Please refer the Job description for details