Windows 11 - Nexthink Engineer

at  MSCI Inc

YOUR SKILLS AND EXPERIENCE THAT WILL HELP YOU EXCEL

Required Skills: · Experience with Windows 11 Operating Systems. · Proficiency in scripting languages such as PowerShell and Bash. · Strong data analysis skills with the ability to derive actionable insights from complex datasets. · Background in tech support with experience in troubleshooting and resolving technical issues. · Excellent communication and teamwork skills. Nice to Have: · Experience with MacOS. · Familiarity with Nexthink environment, including campaign management, remote actions, and dashboard creation. · Ability to work on multiple projects simultaneously and manage priorities effectively. Qualifications: · Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent work experience. · 3 years of relevant experience in a similar role.

YOUR TEAM RESPONSIBILITIES

MSCI is searching for the right individual to a fill a role within our Workplace Technology organization. In this role, an individual will be responsible for implementing solutions and processes leveraging tools in the Microsoft 365 site with a focus on creating a secure and productive experience for peers and colleagues within a hybrid working environment. The role will also work within the team of architectural oversight and meet the demand of evolving technology and business requirements.

YOUR KEY RESPONSIBILITIES

· Administer and manage the Nexthink environment, ensuring optimal performance and reliability. · Create, manage, and configure Nexthink campaigns, including pop-up notifications. · Develop and execute remote actions using Nexthink tools. · Design and maintain Nexthink dashboards to provide actionable insights and monitor performance metrics. · Test and manage new functionality within the Nexthink environment to ensure it meets our needs and integrates seamlessly with other systems. · Configure and manage Nexthink Alerts to notify the support team of any issues. · Collaborate with other teams across the company to implement and support digital experience initiatives. · Analyze data to identify trends and opportunities for improvement in digital experience strategies.