Winnipeg Intensive Home Supports Administrative Assistant

at  Turning Leaf Community Services Inc

ABOUT US

Turning Leaf is a non-profit, charitable organization that provides person-centered, crisis and treatment
services to low and high-risk vulnerable and marginalized individuals living with mental illness and
intellectual challenge in our community. Turning Leaf’s support is customized to every individual’s
needs and risk level. We offer crisis-intervention and treatment services, community support, day
program services, residential support (including emergency housing, 24-hour homes, cluster housing,
and home share), a harm reduction program, clinical services, indigenous services and more.

JOB SUMMARY

Reporting to the Director of Intensive Home Supports, the IHS Administrative Assistant will respond to
various requests from staff throughout the organization, including, but not limited to, the Office
Manager, Human Resources, Intake Manager, Senior Manager of Service Enhancement, Senior IHS
Clinical Support Case Managers, IHS Clinical Support Case Managers, and the Director of Intensive
Home Supports. Their role is to ensure the efficient day-to-day operations of the IHS Program.
The IHS Administrative Assistant will ensure that all functions comply with existing organizational policies
(e.g., financial policies) and will be responsible for rotating after-hours emergency coverage for Turning
Leaf properties (generally one week on, one week off). The portfolio of assigned tasks may change
based on departmental needs.

ESSENTIAL REQUIREMENTS

• Cover letter and updated resume
• 18 years of age or older
• Clear Criminal Record Check with Vulnerable Sector Check and Adult Abuse (no older than six

months)

• Child Abuse Registry Checks (no older than three months)
• Minimum two years related work experience
• Valid First Aid/CPR
• Drivers license with access to a reliable vehicle
• Completion of a Post-Secondary Education in Human Services (Certificate, Diploma or Degree)

is considered an asset

• Heart for those struggling with intellectual and mental health challenges
• Three employment references

QUALITIES AND QUALIFICATIONS

• Excellent oral and written communication skills
• Excellent time management skills
• Excellent organizational and troubleshooting skills, with a strong attention to detail
• Self-starter and proactive approach in resolving problems and issues
• Ability to read, analyze and interpret general information and data
• Consistency with processes and daily tasks
• Work cooperatively and effectively with others to set goals, resolve problems, and make

decisions to enhance organizational effectiveness

• Ability to develop a personal work schedule, set goals, create / implement action plans and

monitor progress towards goals

• Ability to effectively present information in a clear manner, demonstrate procedures and

respond to questions and adapt to stressful situations

• Demonstrated proficiency in Microsoft Office (Word, Excel, PowerPoint, and Outlook)

New staff orientation:

• New hire requirements

Housing/Properties:

• Actively participate in the process of securing and opening new IHS housing

o Walkthroughs
o Inspections
o Service Installation
o Purchases

o Home/Office setups

• Maintain existing housing agreements

o Complete tasks as assigned by the IHS Administrative Coordinator

• Maintain building/fire code/public health

o Maintain a comprehensive awareness of all Building Code, Fire Code or Public Health

measures which impact the IHS Division

• Utilities

o Conduct meter readings when necessary and report to RAC.

• Repair and Maintenance of properties

o Maintain a comprehensive awareness of all IHS locations and their repair and
maintenance needs.

Licensing:

• Maintain a comprehensive awareness of all IHS locations which are licensed, ensure that all

regions maintain licensing practices throughout the year, and proactively prepare for licensing
at least 3 months prior to license expiry.
o Site Reviews
o Annual Inspection Checklist

Turning Leaf IHS Vehicles:

• Maintain a comprehensive awareness of all IHS locations and their vehicle needs

o General responsibilities with maintenance of authorized drivers list

o Completing monthly review

• New vehicle preparation
• Vehicle maintenance

Administrative Functions:

• Serve as a main point of contact for completing administrative responsibilities that promote the

smooth operation of the IHS Program

• Additional tasks as assigned