Wire Operations Business Leader

at  Wells Fargo

APPLICANTS WITH DISABILITIES

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

WELLS FARGO RECRUITMENT AND HIRING REQUIREMENTS:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process

Required Qualifications:

• 5+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, educatio

Desired Qualifications:

• Outstanding executive communication skills, including a demonstrated record of communicating complicated topics to senior executives
• Prior experience preparing business reviews and presenting updates to senior leaders, and steering committees.
• Experience working with executives, senior managers and subject matter experts across Wells Fargo
• Experience communicating in both written and verbal formats with senior executive-level leaders
• Strong, clear and concise written and oral communication skills
• Ability to research, compile, and present critical operational data in executive summaries
• Ability to present complex material in a digestible, consumable manner to senior leaders.
• Previous experience identifying opportunities and strategies for process improvement and risk control development in order to ensure operational excellence and process efficiency.
• Extensive experience within financial services industry, and preferably will have worked in a similar role.
• Demonstrated experience communicating concise messages to large scale teams.
• Strong leadership, interpersonal and relationship-buildings kills. Proven ability to dive deep into process.
• Payments Operations/Wire Transfer experience
• Advanced Microsoft Office (Word, Excel, Outlook, PowerPoint, and Teams) skills
• Tableau experience
• Ability to translate and present complex technical data across technical and non-technical groups
• Ability to translate and summarize complex data into understandable, actionable information and recommendation

The Wire Operations Business Leader (Lead Business Execution Consultant) will have responsibility to support the Head of Wire Operations in managing an organization by leading strategic planning, development of accountability routines, performance metrics, budget forecasting and preparing executive presentations. This role is expected to be filled by an individual able to independently make decisions, define approach, organize priorities, manage key stakeholders and communicate at senior levels of the organization. Learn more about the career areas and lines of business at wellsfargojobs.com .

In this role, you will:

• Lead cross functional teams in Wires to strategize, plan, and execute a variety of programs, services and initiatives and ensure successful planning, integration, and measurement of operations with moderate to high complexity and visibility to senior management.
• Strategically engage with all levels of professionals and managers across multiple lines of businesses, domestically and in I&P, and serve as an experienced advisor to the leadership.
• Prepare materials for executive reviews with focus on measurements, data insights and storytelling by consolidating inputs from multiple groups into one consistent deliverable for Wire Operations.
• Responsible for the oversight of management routines, periodic submission to cabinets and oversight routines to ensure achievement of strategic goals.
• Recommend opportunities for process improvement, and delivery of effective management support routines, management reporting and metrics including capacity planning.
• Escalation support between domestic and I&P locations. Gather data, trends, and analysis to drive continuous improvements to improve Straight-through processing rates for wires.
• Monitor site level quality results against target and KRIs, monitor site level productivity results against targets. Participate in planning for productivity and quality targets. Partner with onshore and I&P leaders to ensure consistency in delivery and reporting.
• Drive accountability for assigned initiatives, limit risk exposure, and create efficiencies as appropriate
• Review strategic approaches and effectiveness of support function and business performance
• Perform assessments through fact finding and data requiring creative approaches to solving complex issues, and develop appropriate solutions or recommendations
• Make decisions in highly complex and multifaceted situations requiring solid understanding of business group’s functional area or products, facilitate decision making and issue resolution, and support implementation of developed solutions and plans
• Collaborate and consult with members of the Business Execution team and team leaders to drive strategic initiatives
• Influence, guide and lead less experienced Strategy and Execution staff within the group

Required Qualifications:

• 5+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Outstanding executive communication skills, including a demonstrated record of communicating complicated topics to senior executives
• Prior experience preparing business reviews and presenting updates to senior leaders, and steering committees.
• Experience working with executives, senior managers and subject matter experts across Wells Fargo
• Experience communicating in both written and verbal formats with senior executive-level leaders
• Strong, clear and concise written and oral communication skills
• Ability to research, compile, and present critical operational data in executive summaries
• Ability to present complex material in a digestible, consumable manner to senior leaders.
• Previous experience identifying opportunities and strategies for process improvement and risk control development in order to ensure operational excellence and process efficiency.
• Extensive experience within financial services industry, and preferably will have worked in a similar role.
• Demonstrated experience communicating concise messages to large scale teams.
• Strong leadership, interpersonal and relationship-buildings kills. Proven ability to dive deep into process.
• Payments Operations/Wire Transfer experience
• Advanced Microsoft Office (Word, Excel, Outlook, PowerPoint, and Teams) skills
• Tableau experience
• Ability to translate and present complex technical data across technical and non-technical groups
• Ability to translate and summarize complex data into understandable, actionable information and recommendations

Job Expectations:

• Ability to travel up to 15% of the time
• This position is not eligible for Visa sponsorship
• The selected candidate must be located in one of the listed work locations; this position is expected to work on site 3 or more days per week per Wells Fargo’s standard operating model.

Posting Locations:

• 2501 S Price Rd - Chandler, Arizona 85286
• 1525 W WT Harris Blvd. Charlotte, North Carolina 28262