Wire Transfer Specialist

at  US Bank National Association

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

JOB DESCRIPTION

Responsible for processing wire transfer activity including incoming or outgoing Domestic and International wire transfers. Transcribes customer payment instructions for transactions. Verifies and reviews incoming and/or outgoing wire transfers to ensure the authenticity of customer authorization and/or approvals. Ensures the appropriate customer accounts are debited/credited. Manages the risk of releasing unauthorized transactions by following strict guidelines. Resolves all system generated exceptions. Uses various tools needed for transactional processing inclusive of NSP, SAR, CIS, Lotus Notes, Avaya, Intranet and Internet.

BASIC QUALIFICATIONS

• High school diploma or equivalent
• Three to five years of clerical and/or wire transfer experience

PREFERRED SKILLS/EXPERIENCE

• Thorough knowledge of wire transfer and key entry
• Well-developed clerical and customer service skills
• Strong telephone and interpersonal skills
• Thorough knowledge of banking operations
• Ability to collect and organize information
• Ability to identify and resolve/escalate problems
• Ability to direct workflow and priorities

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by la