Wireless Retail Store Manager

at  Blue Link Wireless ATT Authorized Retailer

AT&T WIRELESS RETAIL STORE MANAGER QUALIFICATIONS:

• Two plus years of retail wireless management experience
• Three or more years of sales and/or customer experience in telecommunications or related industry with consistent attainment of sales quota and objectives
• Must possess excellent interpersonal, communication and leadership skills
• Must have the ability to expertly use and teach others to use wireless technology and services
• Must thrive in a fast-paced and competitive environment
• Well-developed planning, analytical and problem-solving skills
• Familiarity with wireless terminology, industry trends, and wireless retail systems
• The ability to collaborate with key stakeholders on initiatives beyond store walls
• Strategic perspective and the ability to champion change
• Inspiring your team through high performance, collaboration, and teamwork
• Utilizing professional expertise to solve problems and analyze issues
• Taking initiative and striving and creating results
• Possess a competitive spirit and desire to meet and exceed sales goals
• Speak effectively before customers or Team Members of the organization whether individually or in groups.
• Knowledge of principles and processes for providing customer service, including but not limited to, customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Effectively interact with all levels of organizational staff and company personnel.
• Excellent presentation/facilitation, organizational, analytical, interpersonal, written/oral communication, and customer service skills.
• Accept and implement verbal and written feedback
• Must have the ability to expertly use and teach others to use wireless technology and services
• Must thrive in a fast-paced and competitive environment
  Blue Link Wireless is primed for success; our founders have extensive and acclaimed experience in the wireless communications sector. Every member of our executive team is driven towards growth, and a desire to attract the friendliest, most knowledgeable team members to build our success one guest interaction at a time.
  We are committed to training, promoting, and retaining our most valued resource, our team members. With Blue Link’s trajectory for growth, the potential for career advancement for top performers within our organization is unprecedented.
  Blue Link Wireless is an Equal Opportunity Employer and does not discriminate in employment on the basis of race, color, religion, creed, national origin, ancestry, sex/gender (including pregnancy, childbirth, breastfeeding/lactation, and related medical conditions), age, disability, genetic information, sexual orientation, gender identity or expression, citizenship status, military/veteran status, and any other characteristic under applicable federal, state, or local law.
  Blue Link Wireless provides modification/reasonable accommodation to disabled individuals to assist in the hiring process and to qualified individuals with disabilities in the performance of essential job functions, as required by federal, state, and local law. A reasonable effort is also made to accommodate the religious needs of employees. Any individual seeking modification/accommodation to apply for Employment or to participate in the application/interview process should contact Human Resources.
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• Manage the daily operations of an AT&T Authorized Retail Store
• Achieve store sales goals and service performance requirements
• Foster a positive store culture for employees and customers
• Maintain adequate inventory levels and control inventory and cash shrink
• Recruit, train and develop high performing Sales Advocates
• Discipline Sales Advocates as necessary and in conformance with Company policies and procedures
• Lead weekly staff meetings to increase sales and product knowledge
• Assure that store operates in full compliance with AT&T and Company requirements for merchandising and other requirements
• Ability to work in other locations as the needs of the business dictate
• Maintain strong knowledge of all products, accessories, pricing plans, promotions, and service features
• Maintain knowledge of competitive offers and provide critical market feedback to the Area Sales Leader regarding local competition and product/service needs
• Ensure an extraordinary customer experience
• Report to work on-site on a regular, predictable, and timely basis
• Work evenings, weekends and/or holidays as reflected on a published and approved schedule ( any hours worked MUST be reflected on the published schedule and approved by your supervisor).
• Store Managers are scheduled 40 hrs/wk, 8 hrs/day, on average.