Wireless Senior Field Operations Specialist

at  Freedom Mobile

Company Description
At Freedom, we’re proud to be leaders in a movement that brings affordable wireless services to Canadians – we’re always on the lookout for go-getters that are committed to disrupt the status quo.
Does that sound like you? We’d love to meet you.

Job Description

• Responsible for UTRAN network related to backhaul, Macro, Small Cell and Indoor Sites / equipment.
• Accountable to achieve company SLA and KPI targets.
• Site acceptance and testing from internal/external (vendor) service provider (new or upgrade/downgrade).
• Transport site acceptance and testing from internal/external service provider (new or upgrade/downgrade) including RFC testing.
• Preventive Maintenance (PM) routine of Access and Transport nodes on the field including battery, call test, Nodes, microwave measurements, safety audit, LOS verification and site housekeeping (grass/snow).
• Responsible for site safety, performing site safety audits and maintenance.
• Troubleshoot and restore field Access and Transport service issues including minor/major/critical/service degradation.
• Replacing field Access and Transport faulty parts and engaging rigging crew when required.
• Execute Transport WO including parameter and configuration changes (preparing transmission for new sites).
• Manage field warehouse and warehousing including RMA on faulty parts.
• Participate in on-call scheduling and emergency staff augmentation and extended hours (overtime).
• Field work includes working in heights such as rooftop, remote areas, and night work.
• Working on ground equipment underneath towers (no climbing required or allowed beyond 10 feet).
• Participate in special projects like MW swap, Access lay-over, SW upgrade, Battery upgrade, and others.
• Attend group meetings and collaboration with other groups.
• Participate in skill and knowledge upgrade (in-house/vendor).
• Ability to work in indoor / outdoor environments that can be physically demanding and withstand varied inclement weather conditions. Must regularly lift and/or move up to 40 pounds. While performing the duties of this job, the employee is regularly required to stand; walk; use hands; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear in both indoor and outdoor settings.

QUALIFICATIONS

• Knowledgeable in LTE and 5G network acceptance, testing and maintenance. Experience with Nokia LTE / 5G is an asset.
• Graduate of a recognized telecommunications institution as a Telecommunications Systems Technician, Engineering, or equivalent
• Familiarity with test equipment and tools (BERT, spectrum analyzer, PIM tester, fiber optic tools, battery tester, etc…
• Experience with Ethernet/IP routing & switching, DC power plants, microwave radio, etc…
• Valid driver’s license

Please refer the Job description for details