Workday Support Analyst

at  ResMed

Digital Health Technology team powers digital experiences and engagement to enhance the lives of millions of people every day through connected care. We build, deliver and manage a portfolio of data management platforms and mobile offerings in support of our core businesses. We thrive on simple and elegant architecture and agility. You’ll be immersed in a dynamic high-growth environment and empowered to excel, take informed risks, and drive ingenuity across the enterprise.
The Workday Support Analyst is part of the Workday team, a key team within the People Systems & Analytics organization. Its primary role is to provide systems support and reporting for the People function, Business Leaders and employees. The team acts as Subject matter expert in relation to Workday, Workday data, key metrics and analytics, leading Workday initiatives regionally.

• Provides day to day support or the Workday application, interacting with People Team stakeholders, business leader and end users.
• Oversees development of user training and may participate in delivery of learning.
• Works closely with other People teams to ensure business processes are working as designed and make best use of existing technology and that the organizational structure in Workday is kept up to date.
• Implements and deploy changes to existing Workday configuration and integrations as necessary
• Works effectively with our support partners and Workday Support where necessary
• Performs occasional mass data uploads
• Helps develop and revise user procedures and guidelines
• Performs relevant analysis and regression testing to support key Workday upgrades.Creates and maintains complex reports and dashboards within Workday