Workflow Consultant

at  Roche

Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people’s varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche, where every voice matters.
The Position

PREFERRED EXPERIENCE/SKILLS:

• Able to travel +75% of the time
• 5+ years of management experience delivering and managing consulting services using Lean Six Sigma or similar continuous improvement analytical tools/processes in a laboratory and/or healthcare setting.
• Black Belt, Master Black Belt, and/or Champion certification in Lean Six Sigma or other similar, advanced continuous improvement certification
• 3+ years of commercial experience in a sales, service-oriented, or consulting environment
• Proficiency using Laboratory Information Systems (LIS) and Middleware; familiarity with Roche Infinity.
• Strong organization and analytical skills to uncover key technical, operational, and strategic issues.
• Ability to use analytical methods and applications to support consulting engagement conclusions and recommendations.
• Advanced verbal and written communication skills to influence customer decision-makers by articulating ideas and influencing others to adopt solutions. This includes the ability to credibly recommend changes to lab practices to improve waste, cost, quality, and turnaround times.
• Strong interpersonal skills to effectively lead, manage, and influence people at various organizational levels internally and within the customer site.
• General understanding of IVD Laboratory Solutions and their workflow/functioning; within the lab and at an institutional level.
• Familiarity with Roche and/or competitor products.