Workforce Analyst

at  Allianz Australia

WORKFORCE ANALYST | MULTIPLE LOCATIONS

At Allianz, we’re proud to be one of the world’s leading insurance and asset management brands, with a workforce as diverse as the world around us.
We care about our customers, which is why we hire the very best people to further our commitment to securing the future of our customers, partners, and the community so we’re ready when they need it most.
We offer our people a workplace where everyone feels like they belong, while promoting a culture of lifelong learning, development, and global mobility. Join us and share your ideas, be inspired, give back and feel proud to be a part an organisation doing meaningful work that matters like tackling climate change, mental health, and well-being.
Let’s care for tomorrow, so we can create a better future together, for everyone.

• Undertaking workforce planning activities to determine resource requirements and forward workforce estimates, working with stakeholders to ensure the quality and accuracy of resource plans.
• Proving reporting in relation to planning and capacity to support the Contact Centre’s core deliverables.
• Collaborating with the Talent Acquisition teams to understand the market for specific skills.
• Support supplier sourcing strategies for key resource areas based on planned capability and capacity planning.
• Providing advice to stakeholders regarding the skill profiles and other workforce planning issues.