Workforce Manager

at  K Health

WHO WE ARE:

K Health is venture-backed, fast-growing startup with a mission to use the power of Artificial Intelligence (AI) to get everyone access to higher quality healthcare at more affordable costs. We’re looking for mission driven individuals to join our team and help us eliminate healthcare inequalities to build a better and healthier future.
Featured most recently in Forbes and Business Insider as a leading AI startup, K Health is a telehealth company that harnesses the power of technology to help provide the smartest digital healthcare platform to patients, hospital systems, and providers across the United States. Our AI powered application helps bring together the knowledge of thousands of doctors and anonymous medical data to provide the highest quality care to our patients. We offer a free symptom checker, 24/7 access to board-certified doctors, ability to refill prescriptions from your phone, and more. All within one application - no insurance or preauthorization required.
K Health was founded in 2016, and has partnered with visionary and leading hospital systems and providers such as Cedars-Sinai, Mayo Clinic, and Elevance Health. Join us on our mission to help provide better healthcare for less.

ABOUT THE ROLE:

We are seeking a Workforce Manager to join our team. You will be working closely with Senior Executives and playing an important role in the day-to-day work with our internal stakeholders (e.g., tracking progress against milestones, building models, supporting and driving patients and doctors-related operations). In addition, you will own high priority tasks and initiatives for the company across functions.
The Workforce Manager will work across different areas of the business with a focus on Operations and Finance – examples include Clinical Operations (working with our VP of Operations), Medical Services (working with our Chief Medical Officer), and Finance & Corporate Development (working with our CFO and Chief Product Officer).

WHAT YOU’LL BE DOING:

• Build and refine strategic models for optimizing doctor demand and supply to optimize visit volume, ensuring efficient use of staff resources.
• Develop and implement systems for appointment scheduling to maximize efficiency and ensure smooth clinic operations with adequate coverage.
• Manage and streamline doctors’ schedules and shifts, including forecasting staffing needs and managing time-off requests, to maintain optimal service levels.
• Oversee and enhance relationships with doctors across clinics, ensuring seamless scheduling and operational coordination.
• Lead cross-functional initiatives focused on enhancing operational efficiency within clinical operations, directly impacting the operational flow and future growth of the company.
• Analyze data to identify and address gaps in doctor availability, aligning staffing resources with patient needs to ensure smooth facility operations.