Workforce Planning & Operations Coordinator

at  PwC

JOB DESCRIPTION & SUMMARY

When you start a career at PwC, you’re joining a community of solvers who are encouraged and empowered to respond to the fundamental changes we see in the world today. We’re investing in you and you’re investing in us. That’s why we’re extremely active in motivating and supporting our staff by offering a flexible working culture, endless learning and development opportunities and competitive, inclusive benefits all designed to help you work and live your best. An empowering and diverse environment starts with you. Are you ready to get started?

NGĀ PŪKENGA KEI A KOE / SKILLS AND EXPERIENCE

We are seeking a dynamic and proactive candidate who is not only results-oriented but also eager to learn and swiftly adapt to new systems. The ideal individual will possess excellent interpersonal skills, enabling them to build strong relationships with the Assurance team and business partners. In this role, maintaining confidentiality and discretion is of utmost importance. A flexible, logical, and detail-oriented mindset, coupled with outstanding communication skills, will be essential for success.

TRAVEL REQUIREMENTS

Not Specified

NGĀ KŌRERO MO TĒNEI TŪRANGA / ABOUT THE ROLE

Join our Assurance practice as a Workforce Planning & Operations Coordinator and seize a fantastic opportunity to make an impact! We are seeking a dynamic and outgoing individual who can hit the ground running and seamlessly integrate into our team.
The role involves providing essential day-to-day administrative support, which includes maintaining and updating staff resourcing management systems. It also encompasses addressing general staff resourcing queries and coordinating with both local offices in New Zealand and international counterparts.
Due to the sensitive nature of the information managed, maintaining discretion and confidentiality is a critical aspect of the role. Additionally, the position entails preparing reports as needed to enhance the overall efficiency and effectiveness of our operations. This role is ideally suited for those who thrive in dynamic environments and are eager to contribute to a high-performing team.

RESPONSIBILITIES:

Resourcing

• Management of staff portfolio with resourcing management tool
• Preparing regular productivity and availability reports
• Handling general resourcing queries from within the business and also liaising with other offices within NZ and offshore
• Processing leave requests and approvals
• Co-ordination with Learning & Development team to recommend timing of staff training

Key metrics & reporting

• Preparing weekly reports for Assurance management team
• Preparing other ad hoc reports

General

• Co-ordinating the collation and submission of timesheets including assistance with queries from the business
• General administrative support to the Operations team including management of access to key systems
• Drafting and updating Operations comms
• Assisting with creation and maintenance of Operations policies
• Co-ordinating on-boarding process for new starters and PwC staff transfers
• Organising meetings for the Operations team