WORKFORCE SUPPORT OFFICER - CASUAL

at  Lifestyle Solutions

WORKFORCE SUPPORT OFFICER - CASUAL

Newcastle, Maitland & Hunter, NSW, Australia, 2295

Casual

• Workforce Support Officer - Casual
• Location: Burwood or Newcastle
• 4 weeks of full-time training.
• Work from home option once fully trained

ABOUT US

We’re people who care. Lifestyle Solutions provides services to people with disability, young people and children in Out Of Home Care, their families and communities. Our customers receive services designed to meet their everyday needs and support them to achieve their goals. Our national workforce is committed to providing service that is reliable, responsive, flexible, friendly, empathetic and caring.
We believe everyone is equal.
We stand for everyone in society having equal opportunity and equal respect. We do this by providing our customers access to quality services and dedicated people who make a real difference in their lives. We believe this is everyone’s fundamental right. You can learn more about us here.

A great opportunity to support our national workforce team by providing rostering operations support on a casual basis.

The key responsibilities of the role include:

• Establish and publish operational rosters for every service ensuring to align with customer, award, operational and financial needs and parameters
• Actioning of leave and replacements
• Actioning temporary shift changes in line with award rules, operational needs, budgets and financial targets
• Filling of vacant shifts, including engagement with agency in line with operational needs and financial targets
• Responding to queries and requests via phone and email in relation to rosters in line with agreed service levels
• Supporting the identification of roster gaps and challenges
• Contributing to and supporting the continuous improvement of the organisation’s culture, policy, teams, processes, systems, training and ways of working