Working Student Customer Advocacy

at  Celonis SE

We’re Celonis, the global leader in Process Mining technology and one of the world’s fastest-growing SaaS firms. We believe there is a massive opportunity to unlock productivity by placing data and intelligence at the core of business processes - and for that, we need you to join us.

THE QUALIFICATIONS YOU NEED:

• Proven project leadership and project management experiences
• Excellent communication skills (verbal and written)
• Full professional proficiency in English is a must. German / Spanish / French is a plus.
• Highly organized and outcomes-oriented way of working
• Know your way around Excel, PowerPoint and GDrive
• Value building relationships with colleagues and customers
• Think creatively
• Enjoy social media and have a great interest in software
• Be a team player and provide support in several different types of projects to help increase marketing impact on the business

ABOUT US

Since 2011, Celonis has helped thousands of the world’s largest and most valued companies deliver immediate cash impact, radically improve customer experience and reduce carbon emissions. Its Process Intelligence platform uses industry-leading process mining technology and AI to present companies with a living digital twin of their end-to-end processes. For the first time, everyone in an organisation has a common language about how the business works, visibility into where value is hidden and the ability to capture it. Celonis is headquartered in Munich (Germany) and New York (USA) and has more than 20 offices worldwide.
Get familiar with the Celonis Process Intelligence Platform by watching this video.
Join us as we make processes work for people, companies and the planet.
Celonis is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

THE ROLE:

The Customer Advocacy, EMEA - Intern will have an opportunity to work on a diverse set of Advocacy initiatives and will gain capabilities in customer relationship building, story telling, data management & accuracy across our customer references, marketing tools, event preparations and other skill-sets.

THE WORK YOU’LL DO:

• Focus on UKI, France, Iberia/LATAM, Italy, Nordics and Benelux regions as a start
• Support assets development to showcase our customer’s success
• Conduct interviews with Sales field/Value Engineers for story qualification
• Own some part of the event and customer advocacy process
• Deliver regular refreshers on where and how to find Customer Advocates/stories
• Report on customer advocacy activities to the manager in Europe
• Own and execute on work streams within journey sprints