Working Student (f/m/d) - User Experience (UX) Research

at  SAP

WE HELP THE WORLD RUN BETTER

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

• Planning & facilitating user research activities (e.g. qualitative 1:1 moderated usability test sessions, quantitative unmoderated online studies, ideation workshops with customers, etc.)
• Helping prepare, build and analyze automatic unmoderated user studies (similar to complex online surveys, but with interactive prototype tasks, click tests, card sortings, etc.) with tools such as UserZoom, UserTesting, etc.
• Analyzing existing data (e.g. tracking data, customer feedback data, free-text field comments) to generate insights and hypotheses to inform further research
• Helping measure UX KPIs, goals, and metrics
• Taking care of research related operations topics such as study participants logistics, preparing results slide decks, etc.
• Communicating effectively within UX- and product management / development community