Working Student - Human Resources

at  Cognigy

ABOUT COGNIGY

Cognigy is revolutionizing the customer service industry by harnessing the most cutting-edge AI technology on the market. Its award-winning solution Cognigy.AI empowers businesses to deliver exceptional customer service that is instant, personalized, in any language, and on any channel. Through the perfect combination of Generative and Conversational AI, Cognigy is shaping the future of customer service while increasing customer satisfaction and actively supporting employees in real-time.
Our talented #CognigyCrew are the backbone of our innovative technology, and we are now looking for more extraordinary individuals to join our global team.

Location: Dusseldorf, Germany (On-Site)

Your daily responsibilities will include:

• Administrative support for HR management, e.g. preparation of references, data maintenance.
• Independent research to stay up to date with labor law requirements and resolving issues.
• Contributing to the development and improvement of HR systems and processes.
• Collaborating in processes to strengthen employee development, e.g. performance process.
• Supporting the HR Team in day-to-day business and projects along the employee lifecycle e.g. improving our employee engagement.
• Assisting in various activities in Office Management, e.g. ordering office supplies, preparing meeting rooms and events.