Working Student Support Specialist (m/f/d)

at  Thinkproject Holding GmbH

Wuppertal, Nordrhein-Westfalen, Germany -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate03 Jan, 2025Not Specified04 Oct, 2024N/AGood communication skillsNoNo
Add to Wishlist Apply All Jobs
Required Visa Status:
CitizenGC
US CitizenStudent Visa
H1BCPT
OPTH4 Spouse of H1B
GC Green Card
Employment Type:
Full TimePart Time
PermanentIndependent - 1099
Contract – W2C2H Independent
C2H W2Contract – Corp 2 Corp
Contract to Hire – Corp 2 Corp

Description:

Wuppertal (DE)
Consulting
Customer service, hotline
Part time
Published: 2024-09-02
Want to work in a culture built on mutual trust and respect? How about having the freedom to make work fit into your life (and not the other way round)? A career with Thinkproject could be just the opportunity you’re looking for.

Responsibilities:

WHAT YOU NEED TO FULFILL THE ROLE

  • Understanding of web-based technologies
  • Knowledge of HTML is an advantage
  • Knowledge of VBA is an advantage
  • Previous experience in a support role is a plus
  • Customer-focused mindset with a dedication to providing exceptional service
  • Ability to work independently and collaboratively

Responsibilities:

  • Creation and extension of customised report templates in Excel
  • Creation and extension of customised PDF report templates in the Thinkproject template editor
  • Troubleshooting in report templates
  • Point of contact for the customers to help troubleshooting, answering questions and help resolve technical issues
  • Become knowledgeable in the application and operation of Thinkproject products
  • Provide support to Thinkprojects users by telephone, support ticket and any other means
  • Identify and remedy queries quickly and accuratel


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Information Technology/IT

Other

Graduate

Proficient

1

Wuppertal, Germany