Working Student within Customer Service Offer Management (d/f/m)

at  Airbus Operations GmbH

JOB DESCRIPTION:

In order to support the Cabin Offer Management team, Airbus Operations is looking for a

WORKING STUDENT WITHIN CUSTOMER SERVICE OFFER MANAGEMENT (D/F/M)

You are a full time student, looking for a working student position? Then apply now! We look forward to you supporting us in the Customer Service Cabin Offer Management team as a working student (d/f/m) with approx. 18 hours a week!

• Location: Hamburg Finkenwerder
• Start: 01 .10.2024
• Duration: Until 31.12.2025, with the option to extend.

The Cabin Offer Management team is part of Airframe Services in the Customer Services division of AIRBUS. Our mission is to provide Technical Offers & ROMs (Rough Order of Magnitude) for airline customers and their AIRBUS fleet. The team is the E2E leader for upgrading technical offers and ROMs from initial customer request to final acceptance by the customer. It encompasses leading a multi-functional project team during the complete process.

DESIRED SKILLS AND QUALIFICATIONS

• Enrolled full-time Bachelor or Master’s student in the area of Industrial Engineering, Engineering, Business Administration, Data Science/Data Analytics or Aerospace or an equivalent field of study.
• Stakeholder management skills.
• Data analytics skills.
• Project management experience.
• First experience in customer services is a clear plus.
• Solid financial understanding incl. experience in business case calculation is a plus.
• You have good IT skills incl. Microsoft Office and GSuite application.
• Ideally you are confident with SAP.
• Like to work in a transnational team and you bring a positive mindset.
• Adapt to different stakeholders & management levels and have good communication skills.
• The ability to convince and motivate people.
• You like to work autonomously on the one hand and on the other hand you are a real team player and collaboration is important for you.
• Structured way of work completes your profile.
• English at negotiation level.
• German advanced.
  Please upload the following documents: cover letter, CV, relevant transcripts, enrollment certificate.
  Not a 100% match? No worries! Airbus supports your personal growth.
  Take your career to a new level and apply online now!
  This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

EXPERIENCE LEVEL:

Student

• Support continuous improvement of the End-to-end Offer process for the on time, on cost and on quality delivery of a complete, accurate and competitive offer.
• Support performance management.
• Lead improvement initiatives (fully empowered).
• Support the Offer Managers in leading a multi-functional team/cross functional team incl. Engineering, Procurement, Supply Chain, Finance/Costing, Product Programme, Sales (worldwide located) and Marketing according to the defined project governance (incl. offer review meetings and steering up to senior management level).
• Data Analysis.
• Challenge the status quo and proactively propose improvement initiatives in processes, tools and way of work.
• Support project and performance reviews (internal and external).