Workplace Counsellor

at  Conectys

ARE YOU A TRUSTWORTHY PERSON WHO AS AN ACTIVE LISTENER CAN HELP UNCOVER UNDERLYING PROBLEMS AT WORK AND FIND ADEQUATE SOLUTIONS?

The Workplace Counsellor ensures first line counselling services to Conectys staff, offering integrative coping solutions with challenges potentially negatively impacting them in relation to their work context and challenges.
With over 3000 employees across 7 sites, Conectys is one of the fastest growing BPOs on the market, offering multilingual outsourcing services to customers in the Gaming and Entertainment, Consumer Electronics, Healthcare industries, and many more. Here at Conectys, we work together to support each other in a common interest, making our customer’s success our own success.

WITHIN YOUR ROLE, YOU WILL:

• Conduct Connect sessions that provide a sounding board for employees to safely talk about issues troubling them in correlation with their professional life and assist them with life coaching solutions in order to better cope with their work-impacting challenges
• Serve as liaison with HR department to consolidate risk, needs, and aspirations information supporting the employees’, teams’, managers’, and business’s needs
• Facilitate support group activities and other wellbeing activities
• Support implementation of organizational change at individual, group, and team levels

WHAT WILL MAKE YOU SUCCESSFUL IN THE ROLE:

• A C1 level of English (both written & spoken)
• BA in Psychology or other similar fields
• At least 1-year experience as trainer/coach/therapist
• Experience in crisis intervention would be an asset
• Pedagogy or trainer certification would be beneficial
• Basic knowledge of employment legislation would be an asset
• Willingness to work in shifts