Workplace Engineer - Flutter Group, Hybrid & Remote

at  Flutter Entertainment

ACCOUNTABILITIES:

• The Workplace Engineer will need to review, assess, and define technical requirements (including sign off) for Flutter Group Functions Projects, based on suitability to align with divisional requirements.
• With a specific focus on Atlassian (Jira, Confluence, Access, Insight), GitHub, Slack and Okta, the role will ensure the ongoing configuration, maintenance, and administration of these tools.
• Evaluate and handle the usage of Atlassian services to meet team and business needs, automating user and business requirements to drive enhanced groupwide productivity.
• Full-service engagement and provide ideas, options, solutions, and advice to global projects.
• Drive group engagement, developing and implementing standard process to create a secure workplace, aligning with security controls, compliance, and standards.
• Liaise with other Group functions and the divisional Workplace functions, building and maintaining strong relationships, recognizing opportunities for strategic collaboration.
• Define, document, support, and approve LLD’s, process creation, and perform maintenance on Flutter Workplace technologies.
• Design, configure, test, deploy and enhance low\no code automations. Write and test code, as well as perform code review and provide constructive feedback to ensure quality of code.
• Responsible for the triage and resolution of Flutter Workplace technology Incidents and Service Requests.
• Support the Workplace Architect and Divisional leads with Office Technology and Workplace strategies.
• Facilitate the development and communication of Flutter Group standards for design, development, and deployment.
• Trusted business partner to encourage interaction from the area (answer ad-hoc questions, share technical expertise, improve processes, improve understanding of how business areas interact with Workplace Technology).
• Ownership to create and to drive adoption of standard operating procedures/runbooks and Workplace standards and policies.
• Understand people, process & technology to provide enhanced consultancy, faster reviews, and better engagement.
• Liaise with Third Party vendors and partners.
• On-call likely to be introduced in the future.

EXPERIENCE:

• Experience as part of a complex architecture/development practice, working on multiple large and sophisticated projects simultaneously.
• Proven impact on strategic development of technology in a medium or large sized company.
• Experience of User Life Cycle management, automated provisioning\deprovisioning increasing efficiency and strengthening security
• Extensive knowledge of Atlassian, especially apps such as: Access, Jira Service Management, Insight Asset Management and Automation for Jira. Experience of Atlassian Enterprise management desirable.
• Experience of Source control management (e.g. GitHub and Bitbucket). GitHub Enterprise management experience desirable.
• In depth understanding of information and technical architecture and operations management fields.
• Dependability and consistency in successfully running multiple activities varied in scope and complexity and display of a consistent ability to deliver results on time and on budget.
• Experience in handling global distributed processes with matrix responsibilities.
• Experience with the following technologies is also key:
• Okta
• Atlassian
• Slack Enterprise Grid
• GitHub
• Sailpoint
• Delinea Secret Server
• Strong verbal and written communication skills.

As part of the Flutter Tech Global Services function, the Workplace Engineer will focus on technologies that deliver a roadmap of strategic change for Flutter, establishing a suite of workplace tools that support Group and Divisional products and services.
This role requires a skilled technology and people focused engineer, responsible for the design, implementation, and automation of workplace technologies, ensuring alignment with the overall Flutter Technology strategy. The role will contribute to and support the evaluation and selection of the technologies, tools, operating models required to achieve our group technology objectives.
The right candidate will have experience working with enterprise organizations on large scale start-up, migration, and modernization transformation projects. This will have involved a customer-obsessed and collaborative approach, coupled with a strong technical understanding to provide confidence and answer questions, an ability to engage and help crystallize business benefits of migrations, demonstrate a good understanding of cloud solutions, and a passion for helping to transform using cloud technologies.