Workplace Engineer - SOE

at  Capgemini

ABOUT THE JOB YOU’RE CONSIDERING

We have an exciting opportunity to join Capgemini as a Workplace Engineer in our End User Experience (EUE) department, supporting a broad span of high-profile clients in our vast portfolio. At Capgemini we pride ourselves on our people because we know they are the heart of what we do. Embodying this in the day-to-day, our EUE Workplace Engineers are encouraged to grow and develop in the role’s fast paced environment, thriving as you build on your existing experience and bringing that knowledge to the fore.
Hybrid working: The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your home; noting that you will be unable to work at home 100% of the time.

YOUR SKILLS AND EXPERIENCE

• MDT (Microsoft Deployment Toolkit) 2012/2013
• Desktop/Server Deployment Experience and/or SCCM experience
• Experience of the development and support of standard O/S builds for Desktop or Server including Windows 7/8/10/11
• Scripting (VB, WMI, Command Line)
• Ability to use own initiative and tenacity to achieve deadlines and resolve issues as per agreed SLAs
• Analytical and methodical approach to problem solving
• MCSE/MCP Certification in Windows (preferred but not essential)
• An understanding of Software Deployment and Remote Support Tools
• Experience in Active Directory, Group Policy would be beneficial
• An understanding of Remedy / EARS / ServiceNOW or similar would be beneficial

• Development of the Standard Operating Environment (SOE) build image for desktop and Servers platforms
• Use of SCCM to own and maintain the SOEs
• Identification and analysis of Patches and impact of themIdentifying the impact of technical changes to or affecting the SOE to an operational level