Workplace Engineer - Tech Lead (VDI)
at Capgemini
Bath, England, United Kingdom -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 21 Dec, 2024 | Not Specified | 22 Sep, 2024 | 5 year(s) or above | Technical Leadership,Soe | No | No |
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Description:
ABOUT THE JOB YOU’RE CONSIDERING
The Capgemini Technical Lead is responsible for the technical delivery of their technology area, to the Operations Lead and Client
YOUR SKILLS AND EXPERIENCE
Experienced in Technical Leadership
Technically astute in Digital Workplace services (e.g. SCCM, M365, SOE etc)
Financial Acumen / experience of managing technical costs and PXQ
ITIL Qualified (preferred)
Responsibilities:
- Own the senior technical delivery of Digital Workplace Service overall, ensuring a successful and high-quality service provision.
- Manage escalations, issues, roadblocks and strategy for the technology.
- Ensure that SLA targets are met in technology discipline.
- Provide the technical lead role and assist the teams during investigations into incidents, problems, changes or any other issues with these services.
- Support the ITIL functions to ensure a fully functioning service. Manage the costs of these services to ensure efficiency and quality delivery to our clients.
REQUIREMENT SUMMARY
Min:5.0Max:10.0 year(s)
Information Technology/IT
IT Software - Other
Software Engineering
Graduate
Proficient
1
Bath, United Kingdom