Workplace Experience Assistant

at  Arup

JOINING ARUP

Arup’s purpose, shared values and collaborative approach has set us apart for over 75 years, guiding how we shape a better world.
Arup is a multi–disciplinary firm of designers, planners, engineers, consultants and technical specialists, working across every aspect of today’s built environment.
As a wholly independent organisation, we are owned in trust for the benefit of our employees and their dependants: with no shareholders or external investors we determine our own business priorities and direction.
Watch this short clip to discover how Arup are shaping a better world and how you could be a part of it!

THE OPPORTUNITY

Based in Birmingham we have an exciting opportunity for a Front of House - Workplace Experience Assistant to provide robust support to the Birmingham office as part of the Workplace Facilities Management Team, focused on clients, staff and visitor experience within our office environment and as part of a wider Midlands team.
You will be joining a diverse team of incredibly talented peers, each on an unique career development journey. We think an all-encompassing working environment is a great place to evolve.
This role offers a full range of administrative work, including management of reception and visitor spaces, meeting rooms and break out spaces, welcoming visitors and staff, being pro-active and flexible with tasks, having excellent computer skills in MS Office and a willingness to learn new software, building strong relationships, taking ownership of tasks while considering the bigger picture, and managing your own resilience.
The ideal candidate is positive, organised, and poised, with a growth mindset and a passion for continuous professional development. If you’re resourceful, resilient, and always looking for ways to make tasks more efficient, we’d love to hear from you!
At Arup, you belong to an extraordinary collective – in which we encourage individuality to thrive. Our strength comes from how we respect, share and connect our diverse experiences, perspectives and ideas.
You will have the opportunity do socially useful work that has meaning – to Arup, to your career, to our members and to the clients and communities we serve.

We are looking for people who:

• Have administrative support and front-of-house experience with excellent customer service skills.
• Knowledge of online systems such as timesheets, meeting room booking
• Have the ability to build strong relationships in a complex environment.
• Can take ownership of local space and has a pride in the presentation of office with the ability to use own initiative.

This role is office based due to the nature of the role in relation to reception and front of house.
Not ready to apply just yet, or have a few questions? Contact Thalia Rodriguez at thalia.rodriguez@arup.com, Please note, to ensure we remain GDPR compliant do not send your CV directly to us via this email.
If this role is not quite what you are looking for but you are interested in other opportunities for a future with purpose, please sign up to our Talent Community https://arupwhg.avature.net/talent where you will be kept up to date with roles suitable for you to shape a better world.