Workplace/ Facilities Operation Director UK& Lloyds

at  XL Catlin

SHARE YOUR TALENT

We’re looking for someone who has these abilities and skills:

• Extensive experience in working in fast paced engaging environments with multiple stakeholders.
• Passionate about learning from how the smartest companies work and possessing creativity and drive to create excellent workspaces.
• Qualified to degree level. Ideally with membership of a relevant professional body or professional qualification.
• Track record providing excellent workspace management in a leadership role
• Ability to understand, develop and deliver on complex budgets and financial targets
• Deep understanding of working in a global, multicultural organization
• Experience of implementing and maintaining Health & Safety targets in line with local legislation and in partnership with other Workplace leaders. Either IOSH or NEBOSH qualified.
• Excellent communication and negotiation skills to achieve buy-in from key stakeholders and effective vendor management
• Experience leading, organizing and successfully delivering small and large projects on-time, in-full and on- budget
• Skilled in identifying and delivering systems and processes that deliver robust, repeatable and scalable outcomes
• Involvement in Workplace projects including CSR, Flexible and home working initiatives, digital services, Health & Safety, Security amongst others.
• Excellent IT and data manipulation skills in order to review constant data streams and prepare presentations and analysis for varied audiences.

• Put the customer at the heart of everything we do and drive a customer first culture, working with department heads and senior management to understand the needs of our customers and ensure those needs are actioned in dully course
• Direct and manage the Regional workplace team members to deliver the day to day operation of the portfolio and achieve best experiences develiery for all customers
• Own, organize and coordinate the real estate across the UK providing outstanding workplace environments accommodating a diverse work force with varying requirements.
• Deliver the Uk business footprint strategy to action downsize or upsized of the portfolio as required
• Manage consistency, achievement of benchmarked standards and delivery of service providing clear communication to stakeholders on property and facilities activity to ensure organizational effectiveness and efficiency
• Manage property lease agreements for the region, tenants, other AXA entities, associated rent and service charges, review expiry of lease agreements and dilapidation obligations working closely alongside legal teams and external property advisors
• Inform the Global Workplace team on various Regional targets, projects and achievement to ensure conintuity and alignment with other the Regions
• Responsible to set up, manage and reconciale the BAU Workplace operating budget and project budgets - budgetary management inclusive of quarterly accruals, review and reduction in expenditure to meet targets set by the business
• Establish and maintain vendor agreements working with procurement partners to ensure value for the business, advising on contractual terms, setting SLA and KPI’s to manage performance.
• Communicate effectively with key stakeholders throughout the business ensuring transparency, reducing expenditure, avoiding risk and proposing innovative and exciting ways to improve facilities