Workplace Manager

at  Revolut

Remote: Italy
About Revolut
People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 45+ million customers get more from their money every day.
As we continue our lightning-fast growth,‌ 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we’ve been certified as a Great Place to Work™. So far, we have 10,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we’re looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution.
About the role
The Revolut People team is pivotal to how we support our people and manage a seamless experience for them each day. From onboarding flows to line manager coaching and development, our goal is to create a partnership with our teams that’s people-centric and value-adding. Put simply, we come to work to create a fantastic experience that our people love, and that starts from the moment we connect with our new joiners
We’re looking for a Workplace Manager who’ll enable individuals and teams to do their best work. Your primary responsibility will be managing legal correspondence in Italy (PEC), ensuring all communications are promptly and accurately addressed.
You’ll also provide comprehensive support to the Branch Manager, overseeing operations for the Italian entity and the millions of customers it serves.
Your day will be varied, as priorities change rapidly and evolve. If you’re organised, proactive, and love a fast-paced setting, let’s get in touch

What you’ll be doing

• Overseeing the legal mailbox (Posta Elettronica Certificata), ensuring all incoming and outgoing legal communications are handled promptly and securely
• Sorting, categorising, and prioritising emails and documents to ensure timely and efficient processing
• Ensuring proper documentation, filing, and archiving of all legal communications
• Maintaining accurate and organised records to facilitate easy retrieval and reference
• Working closely with internal teams to address urgent or critical matters, ensuring relevant parties are informed of important communications and deadlines are met
• Ensuring compliance with all legal and regulatory requirements related to managing legal correspondence
• Implementing and following standard operating procedures to maintain high standards of confidentiality and security
• Identifying opportunities and implementing best practices to improve the efficiency and effectiveness of the legal mailbox management process
• Providing regular updates to Revolut branch management on the status of legal correspondence, including any action items or upcoming deadlines
• Preparing and presenting reports on mailbox activity and issues

What you’ll need

• Fluency in English and Italian
• Excellent organisational skills with the ability to categorise and maintain large volumes of correspondence
• The ability to multitask and manage time effectively
• To be motivated with a can-do attitude
• To be a team player with the ability to work independently and take initiative
• Keen attention to detail
• Flexibility and a willingness to tackle a variety of duties and learn new skills
• Reliability with a friendly and approachable manner

Building a global financial super app isn’t enough. Our Revoluters are a priority, and that’s why in 2021 we launched our inaugural D&I Framework, designed to help us thrive and grow everyday. We’re not just doing this because it’s the right thing to do. We’re doing it because we know that seeking out diverse talent and creating an inclusive workplace is the way to create exceptional, innovative products and services for our customers. That’s why we encourage applications from people with diverse backgrounds and experiences to join this multicultural, hard-working team.
Refer to our Data Privacy Statement for Candidates for details on our data handling practices during your application.

• Overseeing the legal mailbox (Posta Elettronica Certificata), ensuring all incoming and outgoing legal communications are handled promptly and securely
• Sorting, categorising, and prioritising emails and documents to ensure timely and efficient processing
• Ensuring proper documentation, filing, and archiving of all legal communications
• Maintaining accurate and organised records to facilitate easy retrieval and reference
• Working closely with internal teams to address urgent or critical matters, ensuring relevant parties are informed of important communications and deadlines are met
• Ensuring compliance with all legal and regulatory requirements related to managing legal correspondence
• Implementing and following standard operating procedures to maintain high standards of confidentiality and security
• Identifying opportunities and implementing best practices to improve the efficiency and effectiveness of the legal mailbox management process
• Providing regular updates to Revolut branch management on the status of legal correspondence, including any action items or upcoming deadlines
• Preparing and presenting reports on mailbox activity and issue