Workplace Support Engineer

at  Eduvos

JOB ADVERT SUMMARY

Eduvos is looking to employ the services of a Workplace Support Engineer to be based at any of our 12 national campuses.

MINIMUM QUALIFICATIONS:

Relevant tertiary IT qualification e.g. Microsoft certified professional (MCP) and A+ certification and N+ certification, AZURE Fundamentals.

EXPERIENCE:

At least two years’ experience in a similar role (junior)
AZURE Fundamentals

PURPOSE OF THE ROLE:

To provide first and second level workplace support services on a campus to students and employees (hardware / telecommunication / classroom technology support / servers / mobile support / printing)

AS THE WORKPLACE SUPPORT ENGINEER YOU WILL BE RESPONSIBLE FOR:

• Support - build, configure, install and maintain both standard and non-standard hardware and software
• Perform project responsibilities as and when required e.g. roll out of new software and hardware technologies
• User training
• Manage the service delivery of outsourced technology partners
• Office-move assistance (on and between campuses)
• Maintain active directory for students and employees (account management)
• Ensure system and data security on devices (mobile) – device encryption