Workshop Controller

at  Halfords

• £33,000 -37,000 per annum
• Average uncapped bonus of £5,800 per year (with potential to earn more)
• 5 days a week
• Earn extra with our refer a friend scheme – T&C’s Apply
  As a Workshop Controller, you will be accountable for the smooth running of the Workshop team on a day-to-day basis and have supervisory responsibility. You’ll allocate jobs to the Workshop team based on technical requirement and customer demand. Hold daily huddles, ensuring all colleagues are updated on commercial priorities and focused on exceeding customer expectations.
  Technically trained, this role inspires and mentors the Workshop team to develop their technical capabilities and has the flexibility to provide technical support to the team where demand requires it. This role is an ambassador, promoting the Halfords Values and instils these in the team.
  This is a really exciting time to join. Milton Keynes is soon to be one of our flagship centres. This isn’t your average centre; it will be upgraded with the latest facilities to lead the way in providing a first-class customer experience and a great working environment.

SKILLS AND EXPERIENCE:

• Technically trained to Level 3 in Light Vehicle Maintenance standard, or equivalent time served
• Experience of managing/supervising a team/workshop to drive performance and delivery
• Excellent customer approach - ability to communicate clearly and simply to customers
• Experience of developing colleagues through delivery of technical training
• Experience of exceeding customer metrics - working with management to support in driving key metrics and KPI’s
• Experience of meeting compliance standards across Health and Safety and quality
• Experience of labour force scheduling, with proven time management skills
• Must hold a current full valid driving licence.

Please refer the Job description for details