Workshop Logistics Administrator

at  Techtronic Industries TTI

SO… WHO ARE WE?

For 100 years, Milwaukee Tools people and culture have been the strong foundation on which our legacy has been built. This legacy is defined by “disruptive innovation”– from the products we create, to the partnerships we forge, and the ways we work. While our rich history has undoubtedly shaped us into what we are today, our focus is on what’s ahead. We celebrate our centennial with excitement, fully aware that we are just getting started.
At Milwaukee we are committed to ensuring our people have a great experience, so in addition to an exciting and challenging role we also provide a range of great employee benefits including:
Discounts & Perks: Generous discounts on company products.
Social: Recognition programs and social events to celebrate our team’s achievements.
Personal Development: Access to professional development programs.
Health & Wellbeing: Paid Parental Leave and Employee Assistance Program.
We have multiple positions available for Workshop Logistics Administrators to join our friendly, growing team located in Dandenong South.
The Workshop Administrators work as part of the service operations team dedicated to supporting the Internal Service Centre within the SalesForce, SAP, TNT and other associated technology platforms. As part of the team, the successful candidates will maximise workshop’s efficiencies and act as point of contact for internal service centre. If you have a great attitude, are looking to work Monday to Friday and wanting a change from retail or hospitality this could be your opportunity! Full training is provided - this is an excellent opportunity to kick start your career in admin and warehousing!

• Accepting tools for drop off via direct customers or freight (ingoing and outgoing freight requirements)
• Provide customers and retailers with update on their warranty claims via phone and email.
• Book incoming tools into SAP - C4C and completing necessary documentation.
• Allocating tools in accordance with operational workflow.
• Allocating ordered spare parts with relevant service claims.
• All necessary warehouse duties (Unpack, pack etc.)
• Communicate with After-Sales support team to obtain claim relevant information.