Youth Safety Product Manager, Trust & Safety - San Jose

at  TikTok

Responsibilities
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok’s global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Creation is the core of TikTok’s purpose. Our platform is built to help imagination thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That’s how we drive impact for ourselves, our company, and the communities we serve. Join us.
TikTok Trust & Safety
Our Trust & Safety team’s commitment is to keep our online community safe. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community. As a product manager in our Trust & Safety team, you will work with teams of engineers, data scientists, operations, product policies and various relevant internal teams to build safety product features and strategies. You will be working on safety features, technical strategies to improve our trust and safety processes, as well as methods to detect and address the risky behaviors and actors in the community.
It is possible that this role will be exposed to harmful content as part of the core role/as part of project/ in response to escalation requests/by chance. It can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals.
About the Team
The Youth Safety Product Team is a core pillar of the T&S team, bringing together the expertise of Product Managers and Program Managers into one group. Our mission is to protect young people on TikTok - and throughout the wider ecosystem - by building protections and education that help keep young people safe on our platform and participating in industry-wide strategies and development.
This role is responsible for creating and updating best-in-class protections against Child Sexual Exploitation and Abuse (CSEA), including developing machine learning models, third party solutions, partnering with our specialist CSEA review and investigations teams, and onboarding new features and product areas across the company into our CSEA protections. Note that this role may involve exposure to CSEA content and discussions of CSEA as part of the core responsibilities. We are looking for an experienced and mission-driven Product Manager to lead our strategy and execution in this critical area.

MINIMUM QUALIFICATIONS:

• Bachelor’s degree in Computer Science, Engineering, Business, or an equivalent;
• 5+ years of experience in product management;
• Proven track record of leading successful product initiatives in a fast-paced environment;
• Strong analytical ability to use data to drive product decisions;
• Strong communication skills with an ability to work effectively across broad teams and to influence stakeholders at all levels company wide.

PREFERRED QUALIFICATIONS:

• Experience and expertise in trust and safety, fraud detection, identification, or related areas;
• Experience in project management with cross-function teams, across different time zones, cultures and languages;
• Some familiarity with tech protections against CSEA
  Trust & Safety recognizes that keeping our platform safe for TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.
  We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee’s journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.
  TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
  TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/cdpT2
  Job Information
  The base salary range for this position in the selected city is $165120 - $414000 annually.
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  Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
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  Our company benefits are designed to convey company culture and values, to create an efficient and inspiring work environment, and to support our employees to give their best in both work and life. We offer the following benefits to eligible employees:
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  We cover 100% premium coverage for employee medical insurance, approximately 75% premium coverage for dependents and offer a Health Savings Account(HSA) with a company match. As well as Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life and AD&D insurance plans. In addition to Flexible Spending Account(FSA) Options like Health Care, Limited Purpose and Dependent Care.
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  Our time off and leave plans are: 10 paid holidays per year plus 17 days of Paid Personal Time Off (PPTO) (prorated upon hire and increased by tenure) and 10 paid sick days per year as well as 12 weeks of paid Parental leave and 8 weeks of paid Supplemental Disability.
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  We also provide generous benefits like mental and emotional health benefits through our EAP and Lyra. A 401K company match, gym and cellphone service reimbursements. The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
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• Implementing our CSEA product detection and protection strategy in order to protect young people from abuse, ensure the compliance and integrity of the platform, and support the reporting of abuse to the appropriate authorities.
• Participate in industry-associations to continue to develop our protections, for example in technical working groups within organizations like the Tech Coalition.
• Stay up-to-date on potential vectors for abuse and evolving protection needs, for e.g. Including protections specific to AI-generated CSEA.
• Facilitate implementation and reporting resulting from new regulatory requirements, for e.g. as part of the Digital Services Act.
  Qualifications