Youth Support Worker

at  The Salvation Army

Number of Positions Available:
1
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ABOUT US

The Salvation Army is a Christian movement and one of Australia’s largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.
Why this role matters
The Salvation Army Youth Services offer an integrated suite of programs engaging with young people across Australia. Our services create intentional avenues for young people to explore opportunities, build support networks, and access, participate and contribute to their communities. Youth services provide a diverse range of programs which include housing and homelessness, driver training, education, employment, and training, AOD support, social and community activities, specialist therapeutic responses and youth justice programs.
About the role
We are seeking a values-driven Youth Support Worker who will deliver practical and emotional support to young people who are homeless and in crisis. To provide a referral service to appropriate community service providers. To deliver a safe, secure and clean environment for the client group, in a 24-hour accommodation setting. To work collaboratively with the wider team to achieve the best outcomes for young people.

You will successfully

• Develop effective and supportive relationships with clients, ensuring that each client is treated with respect, dignity and confidentiality.
• Develop a co-operative relationship with all staff members, to ensure an effective team approach to program implementations and service delivery.
• Plan, develop, implement and evaluate appropriate life skills and other appropriate programs for clients.
• Provide information and referral service to non-government and statutory organisations, community organisations and individuals as required.
• Assist clients to develop or re-establish appropriate family and social networks.

You will have

• A qualification in social work, youth work, community work or equivalent.
• Drivers Licence
• Working with Children Card
• A current first aid or the ability to quickly obtain one
• Experience working with young people who are homeless and/or in crisis within a Case Management Framework
• Experience working with young people from culturally and linguistically diverse backgrounds and religions.
• Desirable that the successful applicants have an understanding of the issues faced by people experiencing homelessness, substance use disorders, mental ill health and other disabilities.
• Demonstrated ability to deal with unpredictable situations and behaviour, violence and problems associated with homelessness, substance abuse and mental health conditions.
• Effective verbal and written communication skills; participate in the collection of data and report writing.
• Competent in Microsoft Office.
• Ability to use active listening skills, make an assessment on a crisis situation and use crisis intervention principles including conflict resolution within the community.

This is a permanent, part-time (11hrs per week) position located in Bundaberg, QLD. Salary and conditions are in accordance with the Social, Community, Home Care and Disability CRISIS Leve 1 Award.
What we offer

As a registered NFP we offer our eligible employees real and meaningful benefits such as;

• NFP salary packaging ($15,900 tax free) plus meals and entertainment benefit ($2,650)
• Flexible working conditions
• Health, fitness and financial discounts / benefits
• Paid parental leave - 12 weeks
• Up to 8 weeks leave per year through our purchase leave scheme
• Up to 5 days paid leave per year to ‘volunteer’ in a TSA program or activity
• Purpose driven career which has positive social and sustainable outcomes
• Employee Assistance Program - Independent confidential counselling service;
• Opportunity for career development;
• An inclusive culture of dedicated, passionate and professional team members
• Positively supporting and impacting the lives of others through your career contribution

As part of our commitment to equity of access and inclusivity for all, if you require assistance or an adjustment/s to our recruitment process, please email our Talent Acquisition Team at
salvoscareers@salvationarmy.org.au
The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.
The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory National Police Check.
We value Integrity, Compassion, Respect, Diversity, and Collaboratio

Please refer the Job description for details