Zeal Operations Manager

at  Valor Hospitality

OPERATIONS MANAGER, voco Zeal Exeter Science Park
Join our unique hotel team, where sustainable hospitality and local produce are at the heart of everything we do. As Operations Manager, you will lead with a commitment to excellence, ensuring every guest enjoys an unforgettable dining experience. You’ll work closely with local suppliers, championing fresh, regional ingredients and supporting our community.
Your role will also involve training and developing our talented staff, fostering a culture of continuous improvement and creativity. If you are driven by a love for hospitality, a passion for sustainability, and a desire to make a difference, we want to hear from you!
Do you obsess about the detail? Do you consistently strive for excellence? Do you have sound financial acumen? Then lets talk.
We are looking for an experienced Hotel Operations Manager to lead, inspire and motivate the operational teams in our hotel to deliver exceptional customer service and drive commercial results.
As our Hotel Operations Manager, you will be working closely with the General Manager and to drive excellence throughout the hotel. Ensuring seamless guest experiences throughout and upholding brand standards will be at the heart of your day to day activities. By collaborating with your department heads you will maximise on commercial results, maintain a safe and secure environment for our guests and team and enhance employee engagement.

REQUIREMENTS:

• Proven experience in hotel management, with a track record of success in delivering exceptional guest service.
• Strong leadership skills with the ability to motivate and empower team members.
• Excellent communication, interpersonal, and problem-solving abilities.
• In-depth understanding of hotel operations and guest satisfaction.
• A passion for hospitality and a relentless commitment to excellence.

Please refer the Job description for details