ASSISTANT MANAGER - SALES & SERVICE

Are you looking to grow your career and knowledge in a fast paced, friendly, safety-oriented environment? Are you up for the challenge of elevating the customer experience through providing the best solution as a trusted partner for our customers?
Here at Kent, we know our success is based on the effective leadership of our teams. Each of our retail locations has unique needs to best serve both its clients and staff, and we empower our managers to manage multiple aspects of their businesses as if it were their own. The Assistant Store Manager - Sales and Service is a crucial member of our KENT leadership team focusing on customer experience and store sales. This role is responsible for overseeing various areas of the store including Lumber Building Materials and Flooring, Kitchen and Bath, Appliance Sales, Project Centre, and our Cut Shop. They also focus on meeting financial objectives for their departments, managing their team’s performance, and promoting a positive and inclusive working environment through employee engagement and store events.
This position will be for our Kent Store located at10 Stavanger Drive, St. John’s, NL

• Demonstrate sensitivity to customer needs and willingness to build sincere relationships
• Assistant Managers participate in a performance-based bonus program designed to reward leadership, operational excellence, and team success.
• Engage and motivate team members with energy/optimism, through company vision and effectively promote leadership at all levels
• Possess an entrepreneurial spirit and continuously innovate to achieve great results and implement process improvements
• Communicate with honesty and integrity, and create the space for others to do the same
• Lead with courage, knowing the possibility of greatness is bigger than the fear of failure
• Foster connection by putting people first and building trusting relationships