KEY SKILLS

• Ability to sell solutions, not just products (positioning colocation within hybrid cloud, disaster recovery, sustainability goals, etc.)
• Good at identifying decision-makers (often IT- infrastructure managers, CTOs, procurement teams)
• Consultative sales approach – understands technical requirements and can work with presales engineers
• Fluent in Swedish and English, plus comfortable selling across Nordics/Europe if needed
• Strong network within Sweden’s tech ecosystem – ideally already knows people at target accounts
• Ability to sell value-based

ABOUT THE ROLE:

We are looking for a dynamic and driven Account Manager to join our Sales team. You will be responsible for driving sales growth by engaging enterprise companies, with a focus on upselling to existing customers and acquiring new prospects. This role is essential for building and expanding relationships through a combination of phone-based interactions and in-person meetings, ensuring a seamless customer experience while meeting revenue targets.

WHAT YOU’LL DO:

• Business Goals: Achieve personal business goals (quota) on a monthly, quarterly, and annual basis.

• Customer Relationship Management: Develop and maintain relationships with key stakeholders within your assigned accounts and prospects.Be the go-to contact for your clients, providing timely and effective solutions to their needs.

• Collaborating with Partners: Lead a coordinated sales approach with internal teams and external partners.Collaborate with regional teams to sell the company’s platform.
• Account Planning and Solution Selling: Research and document a detailed understanding of customer business and organizational landscape.Identify customer business needs, challenges, and technical requirements, matching them to the company’s solutions in partnership with the technical specialists.Sell the full suite of the company’s offerings, including the entire footprint.
• Sales Engagement: Manage the full sales cycle for assigned accounts, from lead qualification to closing deals.

Upsell to existing customers by identifying opportunities for additional products and services.Respond to and convert incoming leads, delivering tailored solutions to meet client needs.

• Lead Generation and Prospecting: Conduct phone-based prospecting to build and maintain a robust pipeline of opportunities.Strategize with Marketing to generate leads and ensure a consistent flow of potential clients.
• Pipeline and CRM Management: Maintain accurate records of opportunities in the CRM, updating status regularly.Identify at-risk accounts and proactively address potential churn.
• Contract Management and Renewals: Facilitate contract renewals and negotiations to secure long-term commitments and protect revenue.Address high churn risk customers with a proactive approach to retention.
• Market Coverage: Initially focus on the Swedish market, with potential expansion/change to other territories based on business needs.
• Collaboration and Teamwork: Coordinate with internal technical specialists to deliver tailored solutions.Collaborate with Key Account managers when transitioning clients for larger-scale engagements.