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Automotive diagnostician at Beilmann Marketing GmbH
Berlin, Bavaria, Germany - Full Time
Skills Needed
N/A
Experience Required
Minimum 4 year(s)
Disability support worker at Focus Forward Marketing
Australia, Alberta, Australia - Full Time
Skills Needed
N/A
Experience Required
Minimum 2 year(s)
Partnerships and Influencer Marketing Specialist (Toronto) at Endy
Alberta, Ontario, Canada - Full Time
Skills Needed
N/A
Content Creator / Graphic Designer / Marketing All-Rounder at Private Advertiser
Australia, Ajman, Australia - Full Time
Skills Needed
N/A
Experience Required
Minimum 1 year(s)
Digital Marketing Specialist / Social Media Communications at Renovation Trust
alberta, Ontario, Canada - Full Time
Skills Needed
N/A
Performance Marketing Manager | Meta, TikTok & Google Ads at Web Baze
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
Machine Learning Operations Engineer - Database Marketing at Wynn Al Marjan Island
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
Experience Required
Minimum 6 year(s)
Director Brand Marketing & Community (all genders)Berlin at Urban Sports GmbH
berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Marketing & Brand Executive - Construction Sector - €65K at Strive Search
dublin, Dublin County, Ireland - Full Time
Skills Needed
N/A
Experience Required
Minimum 3 year(s)
Marketing & Communications Manager (Edinburgh or Munich) at Exergy3 Limited
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Spezialist Business Development, Partnerships & Marketing at Dialogue Hub
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Marketing & Communications Manager (Edinburgh or Munich) at Exergy3 Limited
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Tourism Manager (m/f/d) - Focus on Destination Marketing at KulTourStadt Gotha GmbH
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Marketing Project Manager – E-Commerce Performance & AI at Delticom AG
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Head of Digital Push Marketing & Personalization (M/F/D) at Loyalty Partner GmbH
Berlin, Bedfordshire - England, Germany - Full Time
Skills Needed
N/A
Experience Required
Minimum 3 year(s)
Junior Marketing Analyst (f/m/d) - fixed term of one year at xing
Berlin, Alberta, Germany - Full Time
Skills Needed
N/A
Programme Manager Customer Marketing Transformation (FTC) at AJ Bell
Manchester, Greater Manchester - England, United Kingdom - Full Time
Skills Needed
N/A
Head of Sales Japan & Regional Marketing APAC, Aftermarket at MAHLE Ventiltrieb GmbH
Hiroshima, Hiroshima, Japan - Full Time
Skills Needed
N/A
Experience Required
Minimum 5 year(s)
Director Brand Marketing & Community (all genders)Berlin at Urban Sports GmbH
berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Growth Performance Marketing Manager (Beauty, Ecommerce) at Pixi Inc.
Victoria, Victoria, Australia - Full Time
Skills Needed
N/A
Automotive diagnostician at Beilmann Marketing GmbH
Berlin, Bavaria, Germany -
Full Time


Start Date

Immediate

Expiry Date

29 Dec, 26

Salary

42000.0

Posted On

30 Sep, 26

Experience

4 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Yes

Skills

Industry

Advertising, Marketing & PR

Description

About the job

Job Description


Reporting to ETAC Manager based in Kelsterbach, Germany, you would act as the main contact point for our customers and partners for technical break/fix or configuration inquiries for FortiGate and FortiAuthenticator.


In this position, the Technical Support Engineer will:


  • Conduct basic troubleshooting on Fortinet products, mainly the FortiGate and FortiAuthenticator, ensuring prompt resolution of customer issues.
  • Gather, analyze, and provide recommendations for configuration information, helping customers optimize their systems.
  • Collect and analyze customer system information, identifying areas for improvement and suggesting corrective actions.
  • Offer customer education to bridge knowledge gaps in networking, product understanding, and related areas.
  • Consult technical documentation, bulletins, and release notes to address known issues and provide effective solutions.
  • Reproduce customer environments in lab settings, isolate and resolve problems, and propose innovative solutions.
  • Follow up on technical cases, ensuring proper escalation, case management, and timely resolution.
  • Manage customer communications and expectations throughout the case lifecycle, leading customer management meetings for escalations.

Who We Are Looking for:


We are seeking insightful, inclusive connectors to join our team. You foster collaborative partnerships by the ways in which you seek to understand others, work together, and diagnose complex organizational variables, issues, and opportunities. You have an ongoing sense of drive, informed urgency, and you are attentive to detail. You enjoy implementing holistic solutions that meet and scale with the strategic needs of the organization.


  • 6+ years of experience in networking or security industry.
  • In-depth knowledge of TCP/IP.
  • Hands on experience with security devices Firewalls/IPS/Mail Security Gateways.
  • Proficient spoken and written English and German language
  • Excellent troubleshooting and problem-solving skills, enabling effective issue resolution.
  • Strong written and verbal communication skills, facilitating clear and effective customer interactions.
  • Ability to work in multicultural team environment.

Desirable:


  • Understanding of Active Directory and configuration.
  • Knowledge of authentication protocols and methods (LDAP, RADIUS, Kerberos, NTLM).
  • Experience with VPNs (IPsec, SSL) and implementation.
  • Knowledge of database maintenance and SQL.
  • Familiar with Web application security and vulnerabilities (experience with exploits is plus).
  • Having any of industry certificates (FCP, CCNA, CCNP, CCSP, CISSP).


Responsibilities

About the job

Job Description


Reporting to ETAC Manager based in Kelsterbach, Germany, you would act as the main contact point for our customers and partners for technical break/fix or configuration inquiries for FortiGate and FortiAuthenticator.


In this position, the Technical Support Engineer will:


  • Conduct basic troubleshooting on Fortinet products, mainly the FortiGate and FortiAuthenticator, ensuring prompt resolution of customer issues.
  • Gather, analyze, and provide recommendations for configuration information, helping customers optimize their systems.
  • Collect and analyze customer system information, identifying areas for improvement and suggesting corrective actions.
  • Offer customer education to bridge knowledge gaps in networking, product understanding, and related areas.
  • Consult technical documentation, bulletins, and release notes to address known issues and provide effective solutions.
  • Reproduce customer environments in lab settings, isolate and resolve problems, and propose innovative solutions.
  • Follow up on technical cases, ensuring proper escalation, case management, and timely resolution.
  • Manage customer communications and expectations throughout the case lifecycle, leading customer management meetings for escalations.

Who We Are Looking for:


We are seeking insightful, inclusive connectors to join our team. You foster collaborative partnerships by the ways in which you seek to understand others, work together, and diagnose complex organizational variables, issues, and opportunities. You have an ongoing sense of drive, informed urgency, and you are attentive to detail. You enjoy implementing holistic solutions that meet and scale with the strategic needs of the organization.


  • 6+ years of experience in networking or security industry.
  • In-depth knowledge of TCP/IP.
  • Hands on experience with security devices Firewalls/IPS/Mail Security Gateways.
  • Proficient spoken and written English and German language
  • Excellent troubleshooting and problem-solving skills, enabling effective issue resolution.
  • Strong written and verbal communication skills, facilitating clear and effective customer interactions.
  • Ability to work in multicultural team environment.

Desirable:


  • Understanding of Active Directory and configuration.
  • Knowledge of authentication protocols and methods (LDAP, RADIUS, Kerberos, NTLM).
  • Experience with VPNs (IPsec, SSL) and implementation.
  • Knowledge of database maintenance and SQL.
  • Familiar with Web application security and vulnerabilities (experience with exploits is plus).
  • Having any of industry certificates (FCP, CCNA, CCNP, CCSP, CISSP).


Automotive diagnostician at Beilmann Marketing GmbH
Berlin, Bavaria, Germany - Full Time
Skills Needed
N/A
Experience Required
Minimum 4 year(s)
Disability support worker at Focus Forward Marketing
Australia, Alberta, Australia - Full Time
Skills Needed
N/A
Experience Required
Minimum 2 year(s)
Partnerships and Influencer Marketing Specialist (Toronto) at Endy
Alberta, Ontario, Canada - Full Time
Skills Needed
N/A
Content Creator / Graphic Designer / Marketing All-Rounder at Private Advertiser
Australia, Ajman, Australia - Full Time
Skills Needed
N/A
Experience Required
Minimum 1 year(s)
Digital Marketing Specialist / Social Media Communications at Renovation Trust
alberta, Ontario, Canada - Full Time
Skills Needed
N/A
Performance Marketing Manager | Meta, TikTok & Google Ads at Web Baze
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
Machine Learning Operations Engineer - Database Marketing at Wynn Al Marjan Island
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
Experience Required
Minimum 6 year(s)
Director Brand Marketing & Community (all genders)Berlin at Urban Sports GmbH
berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Marketing & Brand Executive - Construction Sector - €65K at Strive Search
dublin, Dublin County, Ireland - Full Time
Skills Needed
N/A
Experience Required
Minimum 3 year(s)
Marketing & Communications Manager (Edinburgh or Munich) at Exergy3 Limited
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Spezialist Business Development, Partnerships & Marketing at Dialogue Hub
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Marketing & Communications Manager (Edinburgh or Munich) at Exergy3 Limited
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Tourism Manager (m/f/d) - Focus on Destination Marketing at KulTourStadt Gotha GmbH
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Marketing Project Manager – E-Commerce Performance & AI at Delticom AG
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Head of Digital Push Marketing & Personalization (M/F/D) at Loyalty Partner GmbH
Berlin, Bedfordshire - England, Germany - Full Time
Skills Needed
N/A
Experience Required
Minimum 3 year(s)
Junior Marketing Analyst (f/m/d) - fixed term of one year at xing
Berlin, Alberta, Germany - Full Time
Skills Needed
N/A
Programme Manager Customer Marketing Transformation (FTC) at AJ Bell
Manchester, Greater Manchester - England, United Kingdom - Full Time
Skills Needed
N/A
Head of Sales Japan & Regional Marketing APAC, Aftermarket at MAHLE Ventiltrieb GmbH
Hiroshima, Hiroshima, Japan - Full Time
Skills Needed
N/A
Experience Required
Minimum 5 year(s)
Director Brand Marketing & Community (all genders)Berlin at Urban Sports GmbH
berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Growth Performance Marketing Manager (Beauty, Ecommerce) at Pixi Inc.
Victoria, Victoria, Australia - Full Time
Skills Needed
N/A
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