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Guest Relations Manager/ Guest Experience Manager at Minor International
Surat Thani, Surat Thani, Thailand - Full Time
Skills Needed
Guest Relations, Customer Service, Team Collaboration, Quality Standards, Time Management, Proactive Approach, Cultural Awareness, Opera Pms, Problem Solving, Attention To Detail, Accountability, Communication, Leadership, Training, Hospitality, 5 Star Experience
Specialization
Candidates should have previous experience in 5-star resorts and in roles such as Duty Manager or Guest Relations Supervisor/Manager. Fluency in English and experience with Opera PMS are essential, along with a strong attention to detail and familiarity with Thai cultural practices.
Experience Required
Minimum 5 year(s)
Housekeeping Attendant at Minor International
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Attention To Detail, Communication Skills, Teamwork, Cleaning, Guest Service, Room Preparation, Coordination, Luxury Hospitality
Specialization
Previous housekeeping experience in a 5-star hotel is required. Candidates should possess good communication and teamwork skills, along with the ability to work efficiently.
Accountant at Minor International
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Accounts Receivable, Financial Reporting, Budgeting, Forecasting, Billing Discrepancies, Analytical Skills, Communication Skills, Organizational Skills, Accounting Software, Ms Excel, Attention To Detail, Compliance, Financial Controls, Audit Requirements, Hospitality Accounting, Residential Accounting
Specialization
Candidates should have a Bachelor’s degree in Accounting or Finance and 3-5 years of relevant experience, preferably in hospitality or residential properties. Strong analytical, communication, and organizational skills are essential, along with proficiency in accounting software.
Experience Required
Minimum 2 year(s)
Food & Beverage Attendant - Mocha & Muffins at Minor International
Bangkok, , Thailand - Full Time
Skills Needed
Food & Beverage Service, Customer Service, Teamwork, Communication, Hygiene Practices, Menu Knowledge, Hospitality, Service Delivery, Problem Solving, Attention To Detail
Specialization
Candidates must have a high school diploma and previous experience in food and beverage operations. A passion for excellent service and the ability to work well in a team are essential.
Junior Sous Chef at Minor International
Plaine Magnien, Grand Port, Mauritius - Full Time
Skills Needed
Culinary Management, Food Cost Control, Menu Development, Training, Leadership, Guest Service, Inventory Management, Hygiene Standards, Operational Excellence, Team Management, Presentation Skills, Attention To Detail, Communication Skills, Project Coordination, Quality Assurance, Food Safety
Specialization
A Bachelor’s Degree or related Culinary degree is required, along with a minimum of 2 years of culinary management experience. Candidates should have experience in food cost control, menu development, and team training.
Experience Required
Minimum 2 year(s)
Casual Food & Beverage Attendants at Minor International
Cessnock City Council, New South Wales, Australia - Full Time
Skills Needed
Hospitality, Customer Service, Communication, Team Player, Positive Attitude, Flexibility
Specialization
Previous hospitality or customer service experience is highly regarded. Candidates should possess strong communication skills and a passion for delivering exceptional service.
Front Office Supervisor at Minor International
, South Maalhosmadulu, Maldives - Full Time
Skills Needed
Excellent Communication Skills, Guest Relations, Problem Solving, Team Leadership, Organizational Skills, Attention To Detail, Proactive, Resourceful, Customer Service, Hospitality Management, Multilingual, Empathy, Time Management, Collaboration, Conflict Resolution, Innovative Thinking
Specialization
Candidates should have excellent communication skills and a minimum of 1 to 2 years of experience in front office operations, preferably in a quality hotel. A friendly demeanor and the ability to work independently are essential.
Engineering Supervisor at Minor International
, South Huvadhu Atoll, Maldives - Full Time
Skills Needed
Mechanical Engineering, Electrical Engineering, Civil Engineering, Preventive Maintenance, Energy Management, Troubleshooting, Generators, Desalination Plants, Chillers, Water Treatment, Electrical Systems, Supervisory Skills, Resort Operations, Team Coordination, Safety Systems, Contractor Management
Specialization
Candidates should have a diploma or degree in Mechanical, Electrical, or Civil Engineering and a minimum of 3-5 years of experience in engineering or maintenance, with at least 1-2 years in a supervisory role. Hands-on experience in troubleshooting and maintaining various systems is essential, and prior experience in a Maldives or island-resort setting is a strong asset.
Experience Required
Minimum 2 year(s)
Area Travel Assistant at Minor International
, , Maldives - Full Time
Skills Needed
Travel Coordination, Communication Skills, Microsoft Office, Ticketing, Cost Monitoring, Travel Policies, Hris System, Reporting, Invoice Management, Budget Adherence, Team Collaboration, Travel Agents, Accuracy, Ownership, Accountability, Property Finance
Specialization
Previous experience in an HR role or related field is required, along with strong communication skills and good knowledge of Microsoft Office. A background in ticketing would be an added advantage.
Experience Required
Minimum 2 year(s)
Casual Food & Beverage Attendants at Minor International
Newcastle, New South Wales, Australia - Full Time
Skills Needed
Hospitality, Customer Service, Communication, Team Player, Positive Attitude, Flexibility
Specialization
Previous hospitality or customer service experience is highly regarded. Candidates should possess strong communication skills and a passion for delivering exceptional service.
Human Resources Officer at Minor International
Inhambane, Inhambane Province, Mozambique - Full Time
Skills Needed
Human Resources, Recruitment, Payroll, Compensation, Benefits, Employee Relations, Mozambican Labor Law, Training, Development, Interpersonal Skills, Portuguese, English, Computer Literacy, Administration, Performance Appraisal, Social Security Fund
Specialization
At least a certification in HR or related fields is required, along with a willingness to work remotely. Candidates should have good knowledge of Mozambican Labor Law and be fluent in Portuguese and English.
Chef de Partie at Minor International
Muscat, Muscat Governorate, Oman - Full Time
Skills Needed
Leadership, Interpersonal Skills, Teamwork, Customer Service, Attention To Detail, Culinary Knowledge, Organization, High Pressure Environment
Specialization
Candidates must have a Bachelor's Degree or any culinary degree and at least one year of experience as a Chef de Partie in hotels and restaurants. Strong leadership, teamwork, and attention to detail are essential.
Experience Required
Minimum 2 year(s)
Beauty Therapist at Minor International
Newcastle, New South Wales, Australia - Full Time
Skills Needed
Beauty Treatments, Personalized Advice, Product Promotion, Guest Satisfaction, Time Management, Adaptability, Passion For Beauty, Team Collaboration
Specialization
A Diploma in Beauty Therapy is essential, with previous experience in a hotel or resort spa preferred. Candidates must have excellent time management skills and a passion for the beauty industry.
Outlet Supervisor at Minor International
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Guest Satisfaction, Team Leadership, Food & Beverage Standards, Sanitary Work Environment, Problem Solving, Training, Attention To Detail, Excellent Guest Service
Specialization
A college diploma in Hotel Management or a related field is required, along with previous experience in Food & Beverage or restaurant settings. Arabic speaking is an advantage, and candidates should have a passion for leadership and teamwork.
Experience Required
Minimum 2 year(s)
Guest Service Agent at Minor International
Tweed Shire Council, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Professional Presentation, Teamwork, Time Management, Adaptability
Specialization
Candidates should have a background in delivering high-quality service in hospitality or customer-facing roles. They must demonstrate effective communication skills and a proactive approach to guest needs.
Housekeeper / Cleaner at Minor International
Glenelg, South Australia, Australia - Full Time
Skills Needed
Attention To Detail, Cleaning, Teamwork, Time Management, Communication, Physical Fitness, Proactive Attitude, Work Ethic
Specialization
Prior experience in housekeeping or cleaning roles is highly regarded, along with strong attention to detail. Candidates should have good physical fitness and the ability to perform repetitive tasks.
Cluster Director of Engineering at Minor International
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Engineering, Mechanical Engineering, Electrical Engineering, Civil Engineering, Building Systems, Hvac, Plumbing, Life Safety Systems, Energy Management, Sustainability Practices, Project Management, Budget Preparation, Cost Control, Leadership, Communication, Problem Solving
Specialization
A bachelor's degree in Engineering and a minimum of 10 years' experience in engineering roles within the hospitality industry are required. Candidates should have a proven track record in a senior management position and comprehensive knowledge of building systems.
Experience Required
Minimum 10 year(s)
Barista at Minor International
Queenstown, Otago, New Zealand - Full Time
Skills Needed
Customer Service, Coffee Preparation, Beverage Serving, Menu Mastery, Fast Service, Cleanliness, Organizational Skills, Positive Attitude
Specialization
Previous experience in a similar role will be highly regarded. Must be available to work weekends and early mornings.
Chef de Partie at Minor International
Maseru, Maseru District, Lesotho - Full Time
Skills Needed
Food Preparation, Quality Control, Customer Service, Team Leadership, Food Safety, Culinary Arts, Problem Solving, Communication, Time Management, Supervisory Skills, Menu Planning, Training, Health Standards, Inventory Management, Interpersonal Skills, Presentation Skills
Specialization
Candidates should have a certificate in Culinary Arts or Food Principles, with a minimum of 3 years of experience in the culinary field. Strong supervisory skills and a commitment to exceptional guest service are essential.
Experience Required
Minimum 2 year(s)
Chef De Partie at Minor International
, , Maldives - Full Time
Skills Needed
Leadership, Interpersonal Skills, Organizational Skills, Culinary Knowledge, Creativity, Attention To Detail
Specialization
Candidates must have a diploma or high school graduation and a minimum of 3 years of experience as a Chef de Partie in a luxury property. Excellent leadership, interpersonal skills, and a pleasant personality are essential.
Experience Required
Minimum 2 year(s)
Guest Relations Manager/ Guest Experience Manager at Minor International
Surat Thani, Surat Thani, Thailand -
Full Time


Start Date

Immediate

Expiry Date

07 Jan, 26

Salary

0.0

Posted On

09 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Guest Relations, Customer Service, Team Collaboration, Quality Standards, Time Management, Proactive Approach, Cultural Awareness, Opera PMS, Problem Solving, Attention to Detail, Accountability, Communication, Leadership, Training, Hospitality, 5 Star Experience

Industry

Hospitality

Description
Company Description Anantara Lawana Koh Samui Resort boasts a beautifully renovated beachfront, offering timeless elegance on Koh Samui. Recently distinguished with a MICHELIN Guide One Key accolade and ranked among the top 10 in Thailand in the Condé Nast Traveller UK Reader's Choice Awards 2024, the resort blends modern comforts with Samui’s rich history, making it a standout destination for those seeking the perfect place to stay in Chaweng. The resort’s Sino-Thai design reflects Samui’s heritage, inspired by early settlement culture and an immersive nature landscape. Indulge in unforgettable moments on our island sanctuary – from the Glimpse of White Lotus experience at The Singing Bird Lounge, featured in the premiere episode of The White Lotus Season 3, to dining among the treetops at Koh Samui’s only elevated treetop venue, Tree Tops Signature Dining. Savour rich flavours at our 4 beachfront restaurants, embark upon Sunrise Kayak adventures, join outdoor circuit training sessions at our Boxing Ring with views of island vistas, and unwind at Anantara Spa. Anantara Lawana honours Samui’s natural beauty and cultural heritage, offering a truly rejuvenating beachfront escape. Job Description As a Guest Relations Manager you are an integral part of our team and will collaborate closely with the Assistant Front Office Manager, overseeing the daily operations in terms of guest satisfaction. Your role is pivotal in upholding the utmost standards of quality in both products and services. Dedication to delivering an exceptional level of service to all guests is paramount. Additionally, your responsibilities will extend to the development of skills and competencies among direct reports and colleagues, ensuring a continuous commitment to excellence. Qualifications Minimum Qualifications Previous experience working in 5 star resorts Previous experience as a Duty Manager or Guest Relations Supervisor / Manager Confident in handling various issues Experienced in Opera PMS Fluent in English, both written and verbal Must hold a local citizenship Desired Qualifications High attention to detail, ownership and accountability Excellent time management skills Pro-active vs re-active approach Familiarity with Thai cultural practices and nuances to enhance service quality and guest experiences.
Responsibilities
As a Guest Relations Manager, you will oversee daily operations related to guest satisfaction and uphold quality standards in products and services. You will also focus on developing skills among your team to ensure a commitment to excellence.
Guest Relations Manager/ Guest Experience Manager at Minor International
Surat Thani, Surat Thani, Thailand - Full Time
Skills Needed
Guest Relations, Customer Service, Team Collaboration, Quality Standards, Time Management, Proactive Approach, Cultural Awareness, Opera Pms, Problem Solving, Attention To Detail, Accountability, Communication, Leadership, Training, Hospitality, 5 Star Experience
Specialization
Candidates should have previous experience in 5-star resorts and in roles such as Duty Manager or Guest Relations Supervisor/Manager. Fluency in English and experience with Opera PMS are essential, along with a strong attention to detail and familiarity with Thai cultural practices.
Experience Required
Minimum 5 year(s)
Housekeeping Attendant at Minor International
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Attention To Detail, Communication Skills, Teamwork, Cleaning, Guest Service, Room Preparation, Coordination, Luxury Hospitality
Specialization
Previous housekeeping experience in a 5-star hotel is required. Candidates should possess good communication and teamwork skills, along with the ability to work efficiently.
Accountant at Minor International
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Accounts Receivable, Financial Reporting, Budgeting, Forecasting, Billing Discrepancies, Analytical Skills, Communication Skills, Organizational Skills, Accounting Software, Ms Excel, Attention To Detail, Compliance, Financial Controls, Audit Requirements, Hospitality Accounting, Residential Accounting
Specialization
Candidates should have a Bachelor’s degree in Accounting or Finance and 3-5 years of relevant experience, preferably in hospitality or residential properties. Strong analytical, communication, and organizational skills are essential, along with proficiency in accounting software.
Experience Required
Minimum 2 year(s)
Food & Beverage Attendant - Mocha & Muffins at Minor International
Bangkok, , Thailand - Full Time
Skills Needed
Food & Beverage Service, Customer Service, Teamwork, Communication, Hygiene Practices, Menu Knowledge, Hospitality, Service Delivery, Problem Solving, Attention To Detail
Specialization
Candidates must have a high school diploma and previous experience in food and beverage operations. A passion for excellent service and the ability to work well in a team are essential.
Junior Sous Chef at Minor International
Plaine Magnien, Grand Port, Mauritius - Full Time
Skills Needed
Culinary Management, Food Cost Control, Menu Development, Training, Leadership, Guest Service, Inventory Management, Hygiene Standards, Operational Excellence, Team Management, Presentation Skills, Attention To Detail, Communication Skills, Project Coordination, Quality Assurance, Food Safety
Specialization
A Bachelor’s Degree or related Culinary degree is required, along with a minimum of 2 years of culinary management experience. Candidates should have experience in food cost control, menu development, and team training.
Experience Required
Minimum 2 year(s)
Casual Food & Beverage Attendants at Minor International
Cessnock City Council, New South Wales, Australia - Full Time
Skills Needed
Hospitality, Customer Service, Communication, Team Player, Positive Attitude, Flexibility
Specialization
Previous hospitality or customer service experience is highly regarded. Candidates should possess strong communication skills and a passion for delivering exceptional service.
Front Office Supervisor at Minor International
, South Maalhosmadulu, Maldives - Full Time
Skills Needed
Excellent Communication Skills, Guest Relations, Problem Solving, Team Leadership, Organizational Skills, Attention To Detail, Proactive, Resourceful, Customer Service, Hospitality Management, Multilingual, Empathy, Time Management, Collaboration, Conflict Resolution, Innovative Thinking
Specialization
Candidates should have excellent communication skills and a minimum of 1 to 2 years of experience in front office operations, preferably in a quality hotel. A friendly demeanor and the ability to work independently are essential.
Engineering Supervisor at Minor International
, South Huvadhu Atoll, Maldives - Full Time
Skills Needed
Mechanical Engineering, Electrical Engineering, Civil Engineering, Preventive Maintenance, Energy Management, Troubleshooting, Generators, Desalination Plants, Chillers, Water Treatment, Electrical Systems, Supervisory Skills, Resort Operations, Team Coordination, Safety Systems, Contractor Management
Specialization
Candidates should have a diploma or degree in Mechanical, Electrical, or Civil Engineering and a minimum of 3-5 years of experience in engineering or maintenance, with at least 1-2 years in a supervisory role. Hands-on experience in troubleshooting and maintaining various systems is essential, and prior experience in a Maldives or island-resort setting is a strong asset.
Experience Required
Minimum 2 year(s)
Area Travel Assistant at Minor International
, , Maldives - Full Time
Skills Needed
Travel Coordination, Communication Skills, Microsoft Office, Ticketing, Cost Monitoring, Travel Policies, Hris System, Reporting, Invoice Management, Budget Adherence, Team Collaboration, Travel Agents, Accuracy, Ownership, Accountability, Property Finance
Specialization
Previous experience in an HR role or related field is required, along with strong communication skills and good knowledge of Microsoft Office. A background in ticketing would be an added advantage.
Experience Required
Minimum 2 year(s)
Casual Food & Beverage Attendants at Minor International
Newcastle, New South Wales, Australia - Full Time
Skills Needed
Hospitality, Customer Service, Communication, Team Player, Positive Attitude, Flexibility
Specialization
Previous hospitality or customer service experience is highly regarded. Candidates should possess strong communication skills and a passion for delivering exceptional service.
Human Resources Officer at Minor International
Inhambane, Inhambane Province, Mozambique - Full Time
Skills Needed
Human Resources, Recruitment, Payroll, Compensation, Benefits, Employee Relations, Mozambican Labor Law, Training, Development, Interpersonal Skills, Portuguese, English, Computer Literacy, Administration, Performance Appraisal, Social Security Fund
Specialization
At least a certification in HR or related fields is required, along with a willingness to work remotely. Candidates should have good knowledge of Mozambican Labor Law and be fluent in Portuguese and English.
Chef de Partie at Minor International
Muscat, Muscat Governorate, Oman - Full Time
Skills Needed
Leadership, Interpersonal Skills, Teamwork, Customer Service, Attention To Detail, Culinary Knowledge, Organization, High Pressure Environment
Specialization
Candidates must have a Bachelor's Degree or any culinary degree and at least one year of experience as a Chef de Partie in hotels and restaurants. Strong leadership, teamwork, and attention to detail are essential.
Experience Required
Minimum 2 year(s)
Beauty Therapist at Minor International
Newcastle, New South Wales, Australia - Full Time
Skills Needed
Beauty Treatments, Personalized Advice, Product Promotion, Guest Satisfaction, Time Management, Adaptability, Passion For Beauty, Team Collaboration
Specialization
A Diploma in Beauty Therapy is essential, with previous experience in a hotel or resort spa preferred. Candidates must have excellent time management skills and a passion for the beauty industry.
Outlet Supervisor at Minor International
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Guest Satisfaction, Team Leadership, Food & Beverage Standards, Sanitary Work Environment, Problem Solving, Training, Attention To Detail, Excellent Guest Service
Specialization
A college diploma in Hotel Management or a related field is required, along with previous experience in Food & Beverage or restaurant settings. Arabic speaking is an advantage, and candidates should have a passion for leadership and teamwork.
Experience Required
Minimum 2 year(s)
Guest Service Agent at Minor International
Tweed Shire Council, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Professional Presentation, Teamwork, Time Management, Adaptability
Specialization
Candidates should have a background in delivering high-quality service in hospitality or customer-facing roles. They must demonstrate effective communication skills and a proactive approach to guest needs.
Housekeeper / Cleaner at Minor International
Glenelg, South Australia, Australia - Full Time
Skills Needed
Attention To Detail, Cleaning, Teamwork, Time Management, Communication, Physical Fitness, Proactive Attitude, Work Ethic
Specialization
Prior experience in housekeeping or cleaning roles is highly regarded, along with strong attention to detail. Candidates should have good physical fitness and the ability to perform repetitive tasks.
Cluster Director of Engineering at Minor International
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Engineering, Mechanical Engineering, Electrical Engineering, Civil Engineering, Building Systems, Hvac, Plumbing, Life Safety Systems, Energy Management, Sustainability Practices, Project Management, Budget Preparation, Cost Control, Leadership, Communication, Problem Solving
Specialization
A bachelor's degree in Engineering and a minimum of 10 years' experience in engineering roles within the hospitality industry are required. Candidates should have a proven track record in a senior management position and comprehensive knowledge of building systems.
Experience Required
Minimum 10 year(s)
Barista at Minor International
Queenstown, Otago, New Zealand - Full Time
Skills Needed
Customer Service, Coffee Preparation, Beverage Serving, Menu Mastery, Fast Service, Cleanliness, Organizational Skills, Positive Attitude
Specialization
Previous experience in a similar role will be highly regarded. Must be available to work weekends and early mornings.
Chef de Partie at Minor International
Maseru, Maseru District, Lesotho - Full Time
Skills Needed
Food Preparation, Quality Control, Customer Service, Team Leadership, Food Safety, Culinary Arts, Problem Solving, Communication, Time Management, Supervisory Skills, Menu Planning, Training, Health Standards, Inventory Management, Interpersonal Skills, Presentation Skills
Specialization
Candidates should have a certificate in Culinary Arts or Food Principles, with a minimum of 3 years of experience in the culinary field. Strong supervisory skills and a commitment to exceptional guest service are essential.
Experience Required
Minimum 2 year(s)
Chef De Partie at Minor International
, , Maldives - Full Time
Skills Needed
Leadership, Interpersonal Skills, Organizational Skills, Culinary Knowledge, Creativity, Attention To Detail
Specialization
Candidates must have a diploma or high school graduation and a minimum of 3 years of experience as a Chef de Partie in a luxury property. Excellent leadership, interpersonal skills, and a pleasant personality are essential.
Experience Required
Minimum 2 year(s)
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