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Telephone Operator at Marriott International Inc
Santiago de Chile, Región Metropolitana, Chile - Full Time
Skills Needed
Access
Qualification
Diploma
Director of Guest Relations at Marriott International Inc
Los Angeles, CA 90015, USA - Full Time
Skills Needed
Security, Ged, Restaurant Management, Maintenance
Specialization
The guest services front desk or related professional area
Qualification
Diploma
Experience Required
Minimum 2 year(s)
Admin Assistant at Marriott International Inc
Scottsdale, AZ 85251, USA - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Chef de Partie at Marriott International Inc
Brisbane QLD 4000, , Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Supervisor-Front Office at Marriott International Inc
Santiago de Chile, Región Metropolitana, Chile - Full Time
Skills Needed
Generosity, Career Opportunities, Access, Art, It, Technology, Design
Qualification
Diploma
Experience Required
Minimum 1 year(s)
Housekeeping Room Attendant at Marriott International Inc
Singapore, , Singapore - Full Time
Skills Needed
Polish, Access, Furnishings, Walls, Furniture
Qualification
Graduate
Accounting Clerk at Marriott International Inc
Scottsdale, AZ 85251, USA - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Chef de Partie at Marriott International Inc
Edinburgh EH1 3AX, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Food & Beverage Server Part Time at Marriott International Inc
Toronto, ON M5H 2M9, Canada - Full Time
Skills Needed
Disabilities, Email, Access, Notification
Qualification
Diploma
Experience Required
Minimum 1 year(s)
Baker at Marriott International Inc
Kahuku, HI 96731, USA - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Guest Service Expert at Marriott International Inc
Torrance, CA 90505, USA - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Food and Beverage Intern - The St. Regis Downtown Dubai at Marriott International Inc
Dubai, , United Arab Emirates - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Food and Beverage Operations Manager at Marriott International Inc
Calgary, AB T2G 0C6, Canada - Full Time
Skills Needed
Restaurant Management, Ged
Specialization
The food and beverage culinary or related professional area
Qualification
Diploma
Night Front Desk Supervisor at Marriott International Inc
Montréal, QC, Canada - Full Time
Skills Needed
Email, Notification, Access
Qualification
Diploma
Experience Required
Minimum 1 year(s)
Butler Service Desk Agent - Th St. Regis Downtown Dubai at Marriott International Inc
Dubai, , United Arab Emirates - Full Time
Skills Needed
Access
Qualification
Diploma
Executive Chef at Marriott International Inc
Saskatoon, SK S7K 3G8, Canada - Full Time
Skills Needed
Restaurant Management, Ged
Specialization
The culinary food and beverage or related professional area
Qualification
Diploma
Cook II at Marriott International Inc
Ottawa, ON K1R 5T9, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Diploma
Experience Required
Minimum 1 year(s)
At Your Service Agent at Marriott International Inc
Vancouver, BC V6E 4R5, Canada - Full Time
Skills Needed
Access, Training, Notification, Email
Qualification
Diploma
Housekeeper at Marriott International Inc
Ottawa, ON K1R 5T9, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Diploma
Assistant General Manager at Marriott International Inc
Halifax, NS B3J 1S5, Canada - Full Time
Skills Needed
Management System, Hospitality Industry, Leadership Skills, Access, Health
Specialization
Business, Management, Marketing, Relevant Field
Qualification
Diploma
Experience Required
Minimum 5 year(s)
Telephone Operator at Marriott International Inc
Santiago de Chile, Región Metropolitana, Chile -
Full Time


Start Date

Immediate

Expiry Date

28 Jul, 25

Salary

0.0

Posted On

29 Apr, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Access

Industry

Hospitality

Description

ADDITIONAL INFORMATION

Job Number25070311
Job CategoryRooms & Guest Services Operations
LocationW Santiago, Isidora Goyenechea 3000, Santiago, Region Metropolitana de Santiago, Chile
SchedulePart Time
Located Remotely?N
Position Type Non-Management

POSITION SUMMARY

Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guest of any messages received. Monitor busy or unanswered lines, check back with callers on hold to update status, and offer to take a message. Receive, record, and relay messages accurately, completely, and legibly. Activate/deactivate guest room message lights as appropriate. Instruct guests on how to access the internet; transfer guests with problems to provider’s customer support line. Test communications equipment to ensure it works properly. Respond to special requests from guests with unique needs. Contact appropriate individual or department as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Dispatch bell staff or valet staff as needed.
Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Enter and locate information using computers and/or POS systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you

Responsibilities

Please refer the Job description for details

Telephone Operator at Marriott International Inc
Santiago de Chile, Región Metropolitana, Chile - Full Time
Skills Needed
Access
Qualification
Diploma
Director of Guest Relations at Marriott International Inc
Los Angeles, CA 90015, USA - Full Time
Skills Needed
Security, Ged, Restaurant Management, Maintenance
Specialization
The guest services front desk or related professional area
Qualification
Diploma
Experience Required
Minimum 2 year(s)
Admin Assistant at Marriott International Inc
Scottsdale, AZ 85251, USA - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Chef de Partie at Marriott International Inc
Brisbane QLD 4000, , Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Supervisor-Front Office at Marriott International Inc
Santiago de Chile, Región Metropolitana, Chile - Full Time
Skills Needed
Generosity, Career Opportunities, Access, Art, It, Technology, Design
Qualification
Diploma
Experience Required
Minimum 1 year(s)
Housekeeping Room Attendant at Marriott International Inc
Singapore, , Singapore - Full Time
Skills Needed
Polish, Access, Furnishings, Walls, Furniture
Qualification
Graduate
Accounting Clerk at Marriott International Inc
Scottsdale, AZ 85251, USA - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Chef de Partie at Marriott International Inc
Edinburgh EH1 3AX, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Food & Beverage Server Part Time at Marriott International Inc
Toronto, ON M5H 2M9, Canada - Full Time
Skills Needed
Disabilities, Email, Access, Notification
Qualification
Diploma
Experience Required
Minimum 1 year(s)
Baker at Marriott International Inc
Kahuku, HI 96731, USA - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Guest Service Expert at Marriott International Inc
Torrance, CA 90505, USA - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Food and Beverage Intern - The St. Regis Downtown Dubai at Marriott International Inc
Dubai, , United Arab Emirates - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Food and Beverage Operations Manager at Marriott International Inc
Calgary, AB T2G 0C6, Canada - Full Time
Skills Needed
Restaurant Management, Ged
Specialization
The food and beverage culinary or related professional area
Qualification
Diploma
Night Front Desk Supervisor at Marriott International Inc
Montréal, QC, Canada - Full Time
Skills Needed
Email, Notification, Access
Qualification
Diploma
Experience Required
Minimum 1 year(s)
Butler Service Desk Agent - Th St. Regis Downtown Dubai at Marriott International Inc
Dubai, , United Arab Emirates - Full Time
Skills Needed
Access
Qualification
Diploma
Executive Chef at Marriott International Inc
Saskatoon, SK S7K 3G8, Canada - Full Time
Skills Needed
Restaurant Management, Ged
Specialization
The culinary food and beverage or related professional area
Qualification
Diploma
Cook II at Marriott International Inc
Ottawa, ON K1R 5T9, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Diploma
Experience Required
Minimum 1 year(s)
At Your Service Agent at Marriott International Inc
Vancouver, BC V6E 4R5, Canada - Full Time
Skills Needed
Access, Training, Notification, Email
Qualification
Diploma
Housekeeper at Marriott International Inc
Ottawa, ON K1R 5T9, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Diploma
Assistant General Manager at Marriott International Inc
Halifax, NS B3J 1S5, Canada - Full Time
Skills Needed
Management System, Hospitality Industry, Leadership Skills, Access, Health
Specialization
Business, Management, Marketing, Relevant Field
Qualification
Diploma
Experience Required
Minimum 5 year(s)
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