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Patient Service Specialist at Concentra
Moline, Illinois, United States - Full Time
Skills Needed
Customer Service, Attention To Detail, Communication, Problem Solving, Hipaa Compliance, Microsoft Office, Patient Management, Administrative Skills, Initiative, Flexibility, Teamwork, Confidentiality, Time Management, Multi Line Phone System, Medical Assistant Duties, Inventory Management
Specialization
Candidates must have a high school diploma or GED and 6 months to 1 year of job-related experience. Skills in customer service, attention to detail, and the ability to handle sensitive information are essential.
Patient Service Specialist at Concentra
Madison, Wisconsin, United States - Full Time
Skills Needed
Customer Service, Attention To Detail, Communication, Problem Solving, Hipaa Compliance, Microsoft Office, Patient Management, Administrative Skills, Inventory Management, Medical Assistant Duties, Scheduling, Data Entry, Team Collaboration, Compassion, Initiative, Flexibility
Specialization
A high school diploma or GED is required, along with 6 months to 1 year of job-related experience. Candidates should possess strong customer service skills and the ability to handle sensitive information.
Patient Service Specialist at Concentra
Oregon, Ohio, United States - Full Time
Skills Needed
Customer Service, Attention To Detail, Communication, Problem Solving, Hipaa Compliance, Microsoft Office, Patient Management, Administrative Skills, Flexibility, Initiative, Service Mentality, Confidentiality, Teamwork, Time Management, Medical Assistant Duties, Inventory Management
Specialization
Candidates must have a high school diploma or GED and 6 months to 1 year of job-related experience. Skills in customer service, attention to detail, and proficiency in Microsoft Office are essential.
Patient & Family Concierge at UPMC
New Castle, Pennsylvania, United States - Full Time
Skills Needed
Patient Care, Customer Service, Communication, Teamwork, Organization, Time Management, Attention To Detail, Food Safety, Sanitation, Transportation, Telehealth, Inventory Management, Problem Solving, Compassion, Confidentiality, Haccp Principles
Specialization
Candidates must have a high school diploma or equivalent experience, with a desire to provide exceptional patient and family experiences. Previous healthcare or customer service experience is preferred but not required.
Patient Support Specialist at Southeast Community Health Systems
Independence, Louisiana, United States - Full Time
Skills Needed
Customer Service, Scheduling, Insurance Verification, Microsoft Office, Communication, Typing
Specialization
A high school diploma or GED is required, along with proficiency in Microsoft Office applications. Excellent customer service skills and the ability to communicate in English are essential.
Patient Access Coordinator at MEDNORTH HEALTH CENTER
Wilmington, North Carolina, United States - Full Time
Skills Needed
Customer Service, Insurance Verification, Multi Tasking, Attention To Detail, Communication, Cognitive Reasoning, Problem Solving, Organizational Skills, Teamwork, Data Entry, Cultural Competence, Patient Education, Scheduling, Registration, Interpersonal Skills, Critical Thinking
Specialization
Candidates must have a high school diploma or equivalent and at least 6 months of experience in a healthcare environment. Strong interpersonal skills and the ability to work in a fast-paced atmosphere are essential.
Patient Service Specialist at Cleveland Clinic
, , United States - Full Time
Skills Needed
Patient Registration, Appointment Scheduling, Insurance Processing, Customer Service, Mychart Enrollment, Visit Preparation, Telephone Triage, Co Pay Collection, Record Tracking, Scheduling, Interpreter Services, Problem Solving, Communication, Professionalism, Dexterity, Visual Acuity
Specialization
The ideal candidate should have a High School Diploma or GED with two years of relevant experience, or an Associate’s Degree with one year of experience, or a Bachelor’s Degree. Preferred qualifications include knowledge of medical terminology.
Patient Scheduler, FT, Day at Prisma Health
, South Carolina, United States - Full Time
Skills Needed
Scheduling Procedures, Customer Oriented Service Skills, Communication Skills, Knowledge Of Medical Terminology, Proficient In Use Of Telephone Equipment, Voicemail, Computers
Specialization
A high school diploma or equivalent is preferred, along with two years of related work experience. Knowledge of scheduling procedures and medical terminology is preferred.
Patient Service Specialist at Cleveland Clinic
, , United States - Full Time
Skills Needed
Patient Registration, Appointment Scheduling, Insurance Processing, Customer Service, Medical Terminology, Problem Solving, Communication, Data Entry, Confidentiality, Teamwork, Time Management, Interpersonal Skills, Attention To Detail, Multi Tasking, Technology Proficiency, Patient Interaction
Specialization
Candidates must have a high school diploma or GED with two years of relevant experience, or an associate's degree with one year of experience, or a bachelor's degree. Preferred qualifications include knowledge of medical terminology and a strong customer service background.
Patient Support Specialist at PrimaryOne Health
Columbus, Ohio, United States - Full Time
Skills Needed
Customer Service, Patient Care, Intake, Registration, Insurance Verification, Data Entry, Bilingual, Communication, Problem Solving, Teamwork, Attention To Detail, Time Management, Adaptability, Interpersonal Skills, Organizational Skills, Multitasking
Specialization
Candidates must have a high school diploma or equivalent and at least one year of experience in a medical office or customer service. Bilingual capabilities are considered a plus.
Patient Service Specialist at Concentra
Kentwood, Michigan, United States - Full Time
Skills Needed
Customer Service, Attention To Detail, Communication, Problem Solving, Hipaa Compliance, Microsoft Office, Patient Management, Administrative Skills, Inventory Management, Team Collaboration, Medical Assistant Duties, Scheduling, Data Entry, Confidentiality, Initiative, Flexibility
Specialization
Candidates must have a high school diploma or GED and 6 months to 1 year of job-related experience. Skills in customer service, attention to detail, and knowledge of HIPAA guidelines are essential.
Patient Service Specialist at Concentra
Kentwood, Michigan, United States - Full Time
Skills Needed
Customer Service, Attention To Detail, Communication, Problem Solving, Hipaa Compliance, Microsoft Office, Patient Management, Administrative Duties, Inventory Management, Team Collaboration, Confidential Information Handling, Flexibility, Initiative, Service Mentality, Decision Making, Tact
Specialization
Candidates should have a high school diploma or GED and 6 months to 1 year of job-related experience. Skills in customer service, attention to detail, and knowledge of HIPAA guidelines are preferred.
Patient Accounts Assistant at MEDBRIDGE DEVELOPMENT COMPANY
Caldwell, Idaho, United States - Full Time
Skills Needed
Organizational Skills, Attention To Detail, Independent Work Ethic, Bilingual, Customer Service, Professionalism, Computer Software Proficiency, Phone Skills, Verbal Skills, Written Skills, Interpersonal Skills, Stress Management, Creative Thinking, Analytical Thinking, Professional Attitude, Healthcare Experience, Financial Collections Experience
Specialization
Candidates should possess strong organizational skills and a commitment to customer service. Bilingual skills in Spanish and English are preferred, along with proficiency in computer software.
Patient & Family Concierge at UPMC
, , - Full Time
Skills Needed
Compassion, Customer Service, Communication, Teamwork, Problem Solving, Attention To Detail, Time Management, Adaptability
Specialization
Candidates must have a high school diploma or equivalent, or one year of previous job experience in lieu of a diploma. Previous experience in healthcare or customer service is a plus, but not required.
Patient Service Specialist at Cleveland Clinic
, , United States - Full Time
Skills Needed
Customer Service, Conflict Resolution, Patient Registration, Appointment Scheduling, Insurance Processing, Data Entry, Communication, Problem Solving, Medical Terminology, Pc Skills, Math Skills, Teamwork, Training, Technology Utilization, Patient Education, Professionalism
Specialization
Candidates must have a High School Diploma or GED with two years of relevant experience, or an Associate’s Degree with one year of experience, or a Bachelor’s Degree. Knowledge of PC applications and customer service skills are essential.
Patient Service Specialist at Cleveland Clinic
City of Utica, New York, United States - Full Time
Skills Needed
Patient Registration, Appointment Scheduling, Insurance Processing, Customer Service, Medical Terminology, Problem Solving, Communication, Data Entry, Confidentiality, Teamwork, Time Management, Multitasking, Interpersonal Skills, Adaptability, Attention To Detail, Technology Proficiency
Specialization
Candidates should have a High School Diploma or GED with two years of relevant experience, or an Associate’s Degree with one year of experience, or a Bachelor’s Degree. Preferred qualifications include knowledge of medical terminology and a strong customer service background.
Inpatient Nurse Supervisor at Lincoln Surgical Hospital/Nebraska Surgery Center
Lincoln, Nebraska, United States - Full Time
Skills Needed
Nursing Operations, Staff Management, Patient Care, Quality Assurance, Performance Evaluation, Staff Development, Scheduling, Compliance, Coaching, Collaboration, Communication, Problem Solving, Training, Surgical Care, Acute Care, Leadership
Specialization
Candidates must be graduates of an accredited nursing school and hold a current nursing license in Nebraska. Previous supervisory experience and three years in an acute care or surgical setting are preferred.
Experience Required
Minimum 2 year(s)
Patient Intake Coordinator at Radiology Associates of Hartford PLLC
Avon, Connecticut, United States - Full Time
Skills Needed
Medical Terminology, Attention To Detail, Excellent Communication, Interpersonal Skills, Guest Service Oriented, Strong Computer Skills
Specialization
Medical terminology experience is required, along with the ability to work independently in a fast-paced environment. Attention to detail and excellent communication skills are essential, with a preference for experience in a medical setting.
Patient Service Specialist at Cleveland Clinic
, , United States - Full Time
Skills Needed
Patient Registration, Appointment Scheduling, Insurance Processing, Customer Service, Medical Terminology, Problem Solving, Communication, Data Entry, Confidentiality, Teamwork, Time Management, Interpersonal Skills, Attention To Detail, Multi Tasking, Technology Proficiency, Patient Education
Specialization
Candidates should have a High School Diploma or GED with two years of relevant experience, or an Associate’s Degree with one year of experience. Preferred qualifications include knowledge of medical terminology and a strong customer service background.
Patient Service Specialist at Cleveland Clinic
, , United States - Full Time
Skills Needed
Customer Service, Patient Registration, Appointment Scheduling, Insurance Processing, Communication, Problem Solving, Technology Use, Confidentiality, Way Finding, Mychart, Appointment Pass, Teamwork, Attention To Detail, Professionalism, Compassion, Adaptability
Specialization
Candidates must have a high school diploma or GED with two years of relevant experience, or an associate's degree with one year of experience, or a bachelor's degree. Preferred qualifications include knowledge of medical terminology and a strong customer service background.
Experience Required
Minimum 2 year(s)
Patient Service Specialist at Concentra
Moline, Illinois, United States -
Full Time


Start Date

Immediate

Expiry Date

13 Mar, 26

Salary

0.0

Posted On

13 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Attention to Detail, Communication, Problem Solving, HIPAA Compliance, Microsoft Office, Patient Management, Administrative Skills, Initiative, Flexibility, Teamwork, Confidentiality, Time Management, Multi-line Phone System, Medical Assistant Duties, Inventory Management

Industry

Hospitals and Health Care

Description
Overview Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve. The Patient Service Specialist performs complex administrative duties including but not limited to patient registration, patient scheduling, providing excellent customer service to clients, and management of multi-line phone system. This role requires a general knowledge of various systems and/or procedures. This position ensures that every patient is treated with quality clinical care and is provided a welcoming and respectful experience. Responsibilities Greet patients and visitors Communicate wait times to patients and direct them accordingly Obtain authorization, as needed, to process patients for services Check in patients using appropriate patient management system Explain all required forms to patients and ensure proper completion of all paperwork Answer incoming telephone lines and direct the caller accordingly Contact patients regarding appointment reminders, rescheduling, or cancellations. Check out patients in appropriate patient management system and distribute records File paperwork, medical records, and correspondence Maintain inventory of office supplies and printed forms Manage dissemination of all paperwork to outside parties including non-injury, custody, and control forms Follow HIPAA guidelines and safety rules Attend center staff meetings Participate in initial and ongoing training as required Complete processing of patient referrals including accurate checkout, paperwork processing, patient education, and communication with Client Support Group Assist Center Operations Director or other leader in managing daily administrative functions Assist in maintaining a neat, clean, and orderly appearance throughout the facility Use employer reporting tool to scan and distribute employer results and paperwork Review clinician transcriptions and enter applicable charges via internal charge entry system. Perform some medical assistant duties such as breath alcohol tests, drug screens, TB skin test reads and/or other duties as assigned/approved by medical leadership This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Qualifications Education Level: High School Diploma or GED Job-Related Experience 6 months to 1 year Working knowledge of state-specific occupational medicine requirements preferred Job-Related Skills/Competencies Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies Demonstrated effective communication and interaction with employers, patients, providers, and other employees Demonstrated ability to maintain working relationship with all levels of employees Demonstrated excellent customer service skills Demonstrated intermediate knowledge of Microsoft Office such as Word, Excel, Outlook and entry of data into various systems/applications Ability to perform all aspects of front office operations Drive to achieve or exceed established service standards
Responsibilities
The Patient Service Specialist greets patients, manages patient registration and scheduling, and provides excellent customer service. They also handle administrative tasks such as filing paperwork, maintaining inventory, and ensuring compliance with HIPAA guidelines.
Patient Service Specialist at Concentra
Moline, Illinois, United States - Full Time
Skills Needed
Customer Service, Attention To Detail, Communication, Problem Solving, Hipaa Compliance, Microsoft Office, Patient Management, Administrative Skills, Initiative, Flexibility, Teamwork, Confidentiality, Time Management, Multi Line Phone System, Medical Assistant Duties, Inventory Management
Specialization
Candidates must have a high school diploma or GED and 6 months to 1 year of job-related experience. Skills in customer service, attention to detail, and the ability to handle sensitive information are essential.
Patient Service Specialist at Concentra
Madison, Wisconsin, United States - Full Time
Skills Needed
Customer Service, Attention To Detail, Communication, Problem Solving, Hipaa Compliance, Microsoft Office, Patient Management, Administrative Skills, Inventory Management, Medical Assistant Duties, Scheduling, Data Entry, Team Collaboration, Compassion, Initiative, Flexibility
Specialization
A high school diploma or GED is required, along with 6 months to 1 year of job-related experience. Candidates should possess strong customer service skills and the ability to handle sensitive information.
Patient Service Specialist at Concentra
Oregon, Ohio, United States - Full Time
Skills Needed
Customer Service, Attention To Detail, Communication, Problem Solving, Hipaa Compliance, Microsoft Office, Patient Management, Administrative Skills, Flexibility, Initiative, Service Mentality, Confidentiality, Teamwork, Time Management, Medical Assistant Duties, Inventory Management
Specialization
Candidates must have a high school diploma or GED and 6 months to 1 year of job-related experience. Skills in customer service, attention to detail, and proficiency in Microsoft Office are essential.
Patient & Family Concierge at UPMC
New Castle, Pennsylvania, United States - Full Time
Skills Needed
Patient Care, Customer Service, Communication, Teamwork, Organization, Time Management, Attention To Detail, Food Safety, Sanitation, Transportation, Telehealth, Inventory Management, Problem Solving, Compassion, Confidentiality, Haccp Principles
Specialization
Candidates must have a high school diploma or equivalent experience, with a desire to provide exceptional patient and family experiences. Previous healthcare or customer service experience is preferred but not required.
Patient Support Specialist at Southeast Community Health Systems
Independence, Louisiana, United States - Full Time
Skills Needed
Customer Service, Scheduling, Insurance Verification, Microsoft Office, Communication, Typing
Specialization
A high school diploma or GED is required, along with proficiency in Microsoft Office applications. Excellent customer service skills and the ability to communicate in English are essential.
Patient Access Coordinator at MEDNORTH HEALTH CENTER
Wilmington, North Carolina, United States - Full Time
Skills Needed
Customer Service, Insurance Verification, Multi Tasking, Attention To Detail, Communication, Cognitive Reasoning, Problem Solving, Organizational Skills, Teamwork, Data Entry, Cultural Competence, Patient Education, Scheduling, Registration, Interpersonal Skills, Critical Thinking
Specialization
Candidates must have a high school diploma or equivalent and at least 6 months of experience in a healthcare environment. Strong interpersonal skills and the ability to work in a fast-paced atmosphere are essential.
Patient Service Specialist at Cleveland Clinic
, , United States - Full Time
Skills Needed
Patient Registration, Appointment Scheduling, Insurance Processing, Customer Service, Mychart Enrollment, Visit Preparation, Telephone Triage, Co Pay Collection, Record Tracking, Scheduling, Interpreter Services, Problem Solving, Communication, Professionalism, Dexterity, Visual Acuity
Specialization
The ideal candidate should have a High School Diploma or GED with two years of relevant experience, or an Associate’s Degree with one year of experience, or a Bachelor’s Degree. Preferred qualifications include knowledge of medical terminology.
Patient Scheduler, FT, Day at Prisma Health
, South Carolina, United States - Full Time
Skills Needed
Scheduling Procedures, Customer Oriented Service Skills, Communication Skills, Knowledge Of Medical Terminology, Proficient In Use Of Telephone Equipment, Voicemail, Computers
Specialization
A high school diploma or equivalent is preferred, along with two years of related work experience. Knowledge of scheduling procedures and medical terminology is preferred.
Patient Service Specialist at Cleveland Clinic
, , United States - Full Time
Skills Needed
Patient Registration, Appointment Scheduling, Insurance Processing, Customer Service, Medical Terminology, Problem Solving, Communication, Data Entry, Confidentiality, Teamwork, Time Management, Interpersonal Skills, Attention To Detail, Multi Tasking, Technology Proficiency, Patient Interaction
Specialization
Candidates must have a high school diploma or GED with two years of relevant experience, or an associate's degree with one year of experience, or a bachelor's degree. Preferred qualifications include knowledge of medical terminology and a strong customer service background.
Patient Support Specialist at PrimaryOne Health
Columbus, Ohio, United States - Full Time
Skills Needed
Customer Service, Patient Care, Intake, Registration, Insurance Verification, Data Entry, Bilingual, Communication, Problem Solving, Teamwork, Attention To Detail, Time Management, Adaptability, Interpersonal Skills, Organizational Skills, Multitasking
Specialization
Candidates must have a high school diploma or equivalent and at least one year of experience in a medical office or customer service. Bilingual capabilities are considered a plus.
Patient Service Specialist at Concentra
Kentwood, Michigan, United States - Full Time
Skills Needed
Customer Service, Attention To Detail, Communication, Problem Solving, Hipaa Compliance, Microsoft Office, Patient Management, Administrative Skills, Inventory Management, Team Collaboration, Medical Assistant Duties, Scheduling, Data Entry, Confidentiality, Initiative, Flexibility
Specialization
Candidates must have a high school diploma or GED and 6 months to 1 year of job-related experience. Skills in customer service, attention to detail, and knowledge of HIPAA guidelines are essential.
Patient Service Specialist at Concentra
Kentwood, Michigan, United States - Full Time
Skills Needed
Customer Service, Attention To Detail, Communication, Problem Solving, Hipaa Compliance, Microsoft Office, Patient Management, Administrative Duties, Inventory Management, Team Collaboration, Confidential Information Handling, Flexibility, Initiative, Service Mentality, Decision Making, Tact
Specialization
Candidates should have a high school diploma or GED and 6 months to 1 year of job-related experience. Skills in customer service, attention to detail, and knowledge of HIPAA guidelines are preferred.
Patient Accounts Assistant at MEDBRIDGE DEVELOPMENT COMPANY
Caldwell, Idaho, United States - Full Time
Skills Needed
Organizational Skills, Attention To Detail, Independent Work Ethic, Bilingual, Customer Service, Professionalism, Computer Software Proficiency, Phone Skills, Verbal Skills, Written Skills, Interpersonal Skills, Stress Management, Creative Thinking, Analytical Thinking, Professional Attitude, Healthcare Experience, Financial Collections Experience
Specialization
Candidates should possess strong organizational skills and a commitment to customer service. Bilingual skills in Spanish and English are preferred, along with proficiency in computer software.
Patient & Family Concierge at UPMC
, , - Full Time
Skills Needed
Compassion, Customer Service, Communication, Teamwork, Problem Solving, Attention To Detail, Time Management, Adaptability
Specialization
Candidates must have a high school diploma or equivalent, or one year of previous job experience in lieu of a diploma. Previous experience in healthcare or customer service is a plus, but not required.
Patient Service Specialist at Cleveland Clinic
, , United States - Full Time
Skills Needed
Customer Service, Conflict Resolution, Patient Registration, Appointment Scheduling, Insurance Processing, Data Entry, Communication, Problem Solving, Medical Terminology, Pc Skills, Math Skills, Teamwork, Training, Technology Utilization, Patient Education, Professionalism
Specialization
Candidates must have a High School Diploma or GED with two years of relevant experience, or an Associate’s Degree with one year of experience, or a Bachelor’s Degree. Knowledge of PC applications and customer service skills are essential.
Patient Service Specialist at Cleveland Clinic
City of Utica, New York, United States - Full Time
Skills Needed
Patient Registration, Appointment Scheduling, Insurance Processing, Customer Service, Medical Terminology, Problem Solving, Communication, Data Entry, Confidentiality, Teamwork, Time Management, Multitasking, Interpersonal Skills, Adaptability, Attention To Detail, Technology Proficiency
Specialization
Candidates should have a High School Diploma or GED with two years of relevant experience, or an Associate’s Degree with one year of experience, or a Bachelor’s Degree. Preferred qualifications include knowledge of medical terminology and a strong customer service background.
Inpatient Nurse Supervisor at Lincoln Surgical Hospital/Nebraska Surgery Center
Lincoln, Nebraska, United States - Full Time
Skills Needed
Nursing Operations, Staff Management, Patient Care, Quality Assurance, Performance Evaluation, Staff Development, Scheduling, Compliance, Coaching, Collaboration, Communication, Problem Solving, Training, Surgical Care, Acute Care, Leadership
Specialization
Candidates must be graduates of an accredited nursing school and hold a current nursing license in Nebraska. Previous supervisory experience and three years in an acute care or surgical setting are preferred.
Experience Required
Minimum 2 year(s)
Patient Intake Coordinator at Radiology Associates of Hartford PLLC
Avon, Connecticut, United States - Full Time
Skills Needed
Medical Terminology, Attention To Detail, Excellent Communication, Interpersonal Skills, Guest Service Oriented, Strong Computer Skills
Specialization
Medical terminology experience is required, along with the ability to work independently in a fast-paced environment. Attention to detail and excellent communication skills are essential, with a preference for experience in a medical setting.
Patient Service Specialist at Cleveland Clinic
, , United States - Full Time
Skills Needed
Patient Registration, Appointment Scheduling, Insurance Processing, Customer Service, Medical Terminology, Problem Solving, Communication, Data Entry, Confidentiality, Teamwork, Time Management, Interpersonal Skills, Attention To Detail, Multi Tasking, Technology Proficiency, Patient Education
Specialization
Candidates should have a High School Diploma or GED with two years of relevant experience, or an Associate’s Degree with one year of experience. Preferred qualifications include knowledge of medical terminology and a strong customer service background.
Patient Service Specialist at Cleveland Clinic
, , United States - Full Time
Skills Needed
Customer Service, Patient Registration, Appointment Scheduling, Insurance Processing, Communication, Problem Solving, Technology Use, Confidentiality, Way Finding, Mychart, Appointment Pass, Teamwork, Attention To Detail, Professionalism, Compassion, Adaptability
Specialization
Candidates must have a high school diploma or GED with two years of relevant experience, or an associate's degree with one year of experience, or a bachelor's degree. Preferred qualifications include knowledge of medical terminology and a strong customer service background.
Experience Required
Minimum 2 year(s)
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