As one of Wales’ fastest growing modern law firms, Howells combines a fresh and forward-thinking approach with a client-focused, local feel to deliver a range of award-winning, quality services. This role will provide first point of contact & customer service to clients, colleagues and third parties visiting and contacting our Bridgend office

• Be the first point of contact for all visitors including contractors, suppliers, colleagues & clients visiting the office by providing professional and friendly customer service.
• Answer external and internal calls in a professional, timely manner and diverting calls to the appropriate person, or relaying messages where applicable.
• Organise and distribute incoming mail and parcel deliveries.
• Process outgoing mail and postage, including recorded and special deliveries ready for collection.
• Send and receive faxes (for conveyancing department), ensuring copies of proof of delivery is stored and shared correctly.
• Perform other clerical receptionist duties such as filing, photocopying, taking payments and file opening.
• Respond and action internal email queries from colleagues, such as meeting room requests.
• Manage the entrance door, ensuring security is maintained at all times.
• Maintain the office stationery stock.
• Ensure the reception area is clean, tidy and presentable.
• Maintain high levels of client and company confidentiality.
• Provide administrative support to other teams when needed.
• Any other reasonable duties and responsibilities as directed by your line manager or Director.