MON - FRIDAY ROTA 40HR WORKING WEEK

Do you have a natural ability to connect with people and a ‘can-do’ attitude that brightens every interaction? Are you ready to be the welcoming face of a leading automotive group?
Then your next opportunity is waiting at John Clark Audi Aberdeen, part of the John Clark Motor Group. We’re looking for a proactive, customer-focused Showroom Host/Receptionist to be the heart of our showroom, ensuring every visitor experiences the outstanding service John Clark is known for.
This isn’t just a front-desk role; it’s a pivotal position where your professionalism and warmth create an unforgettable first impression. At John Clark, our core values of passion, enterprising, and absolute integrity aren’t just words – they’re how we operate. You’ll be empowered to embody these values, deliver exceptional customer service, and contribute directly to our positive and thriving environment.
What You’ll Be Driving Towards:

As our Showroom Host/Receptionist, you’ll be instrumental in:

• First Impressions: Ensuring all customers and visitors receive a pleasant and courteous welcome, consistently promoting the professional image of the company.
• Seamless Communication: Handling the volume of incoming calls efficiently, answering all internal and external calls swiftly, and directing them effectively.
• Customer Support: Booking and managing customer requests for accident cover, retail, and warranty with precision and care.
• Operational Excellence: Ensuring compliance with company policies and industry guidelines to maintain our high standards.

What You’ll Bring to the Table:

We’re looking for a welcoming professional with:

• Exceptional People Skills: Excellent communication skills, a polite and well-mannered approach, and the ability to build relationships easily.
• Customer Service Drive: Previous customer service and administration experience, with a clear focus on customer satisfaction.
• Problem-Solving Acumen: Strong problem-solving and decision-making skills to handle diverse customer needs.
• Professional Presence: A well-presented and approachable demeanour that reflects our brand.

Your John Clark Rewards Package:

In return for your hard work and dedication, you have the opportunity to earn an excellent salary, plus lots of fantastic benefits:

• Generous Leave: 30 days holiday (full-time equivalent) increasing with length of service.
• Exclusive Discounts: Preferential rates on vehicle parts purchases and servicing, and an industry-leading discounted Employee Car Scheme.
• Invested in You: Award-winning in-house and manufacturer training, with clear career development opportunities.
• Financial Security: Life assurance and a group contributory pension scheme.
• Added Perks: Enjoy our Cycle to Work scheme, preferential rates on borrowing and saving schemes, and participate in Family Fun Days and dealership events.
• Professional Appearance: Colleague uniform provided.

Please refer the Job description for details