JOIN OUR AMAZING HEALTHCARE TEAM AS A CLINIC HEALTH ASSISTANT!

CURAVITA Health Group is hiring a full-time Clinic Health Assistant and Receptionist (CHA) to join our multi-disciplinary and collaborative healthcare team at our BYWARD Clinic location. Ideally, we are seeking an individual who has at least one year of experience working in a health and wellness work environment as well as receptionist experience. Excellence in patient care and service is our top priority and we are also seeking an individual who is aligned with our healthcare philosophy, passionate about their work, exhibits a high level of professionalism, is caring and compassionate, and committed to being of service to others.
We are an established healthcare Clinic, proudly serving the Ottawa community since 1994, with a team of 25 professionals at two premier locations - one in the Glebe and another in the Byward Market. Our team of Clinic Health Assistants, Chiropractors, Physiotherapists and Registered Massage Therapists work collaboratively to provide the most thorough of care to our patients and to create an exceptional patient experience.
The Role of the Clinic Health Assistant: To deliver outstanding administrative and clinical support to the patients and healthcare providers of CURAVITA Health Group, while setting a standard of excellence in patient service, care, and collaboration.

• Welcoming and educating patients about our healthcare providers and services and guiding them throughout their experience at our Clinic.
• Providing professional correspondence, both written and electronic.
• Answering and directing incoming and outgoing telephone calls.
• Preparation and maintenance of patient files for the healthcare providers.
• Booking and modifying patient appointments via telephone, email, and in person.
• Managing and directing daily patient appointment flow for all providers, efficiently and with excellent service.
• Balancing day ends, bank deposits.
• Handling Point-of-Sale payments.
• Preparation of insurance documentation, both on paper and via electronic Insurance portals: HCAI, WSIB, Telus Health, Blue Cross etc.
• Coordinating incoming and outgoing mail, packages, and deliveries.
• Managing the daily maintenance and cleanliness of the Clinic.
• Assisting with the inventory, stocking, and distribution of office supplies.
• Assisting with any maintenance and troubleshooting of office equipment.
• Utilization of various software and communication programs to complete daily tasks: EHR, Microsoft Excel, Gmail, and Dropbox.