JOB SUMMARY:

The Receptionist/Building Manager will be responsible for overseeing the day-to-day operations and maintaining a welcoming environment at The Leeming Building. This role involves managing reception duties, ensuring the upkeep of common areas and kitchens, coordinating shared meeting rooms, and providing support for various building-related activities.
£22,000 - £24,000 per annum FTE

DESIRED SKILLS AND QUALIFICATIONS:

• Proven experience in a receptionist or customer service role, ideally within a commercial or office environment.
• Strong communication skills and a professional demeanor.
• Ability to multitask and prioritize tasks effectively in a dynamic environment.
• Excellent organizational skills with attention to detail.
• Proficiency in basic computer applications (e.g., MS Office, email systems).
• Knowledge of building operations, facilities management, or property management is an advantage.

• Reception Duties:
• Greet visitors, tenants, and contractors in a professional and courteous manner.
• Handle incoming calls, emails, and inquiries promptly and effectively.
• Manage visitor sign-ins, issue visitor badges, and ensure building security protocols are followed.
• Building Operations:
• Maintain cleanliness and tidiness of common areas, including lobbies, corridors, and kitchens.
• Monitor and restock office supplies in common areas as needed.
• Coordinate with cleaning staff to ensure high standards of cleanliness are maintained.
• Meeting Room Coordination:
• Manage the booking schedule for shared meeting rooms.
• Set up meeting rooms with necessary equipment and refreshments as requested.
• Ensure meeting rooms are clean and organized after each use.
• Tenant and Contractor Support:
• Assist tenants with inquiries, service requests, and general support.
• Coordinate with contractors for repairs, maintenance, and deliveries.
• Monitor contractor activities, ensuring compliance with building policies and safety regulations.
• Vacant Office Management:
• Assist in organizing and conducting viewings of vacant office spaces.
• Maintain knowledge of available office units and their features.
• Support leasing activities by providing information to potential tenants.
• Administrative Support:
• Assist with administrative tasks such as mail handling, courier services, and document management.
• Maintain accurate records of building visitors, contractors, and service providers.
• Support property management with data entry and reporting as required.