JOB TITLE: DENTAL RECEPTIONIST

Location: 76 Harley Street, London, W1G 7HH
Salary: £28,000 - £34,000 per annum (dependent on experience)
Start Date: As soon as possible
Job Type: Full-time, Permanent

ABOUT US:

76 Harley Street is a well-established, specialist-led dental practice in the heart of London’s medical district. We are proud to deliver exceptional patient care in a supportive and collaborative environment. We are currently seeking a professional and organised Dental Receptionist to join our front-of-house team.

ABOUT THE ROLE:

As our Dental Receptionist, you will be the first point of contact for patients, ensuring a warm, professional welcome and delivering exceptional support throughout the patient journey. In addition to traditional reception duties, you will also assist with administrative responsibilities vital to our clinical workflow.

KEY RESPONSIBILITIES:

• Welcoming patients in person and over the phone, providing an outstanding front-of-house experience
• Managing the practice diary and appointment scheduling for multiple clinicians
• Monitoring and managing the practice email inbox efficiently and professionally
• Preparing and formatting treatment reports for patients and referrers
• Sending treatment reports for e-signature and following up to ensure timely completion
• Coordinating laboratory work and ensuring all relevant cases are tracked and updated
• Liaising with patients about appointments, treatment plans, and fees
• Handling payments and processing invoices
• Ensuring GDPR compliance and confidentiality at all times
• Supporting the wider clinical and administrative team as required