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Global Customer Success Manager at FASTMARKETS COMMODITIES SINGAPORE PTE LTD
Houston, Texas, United States - Full Time
Skills Needed
Customer Success, Account Management, Relationship Building, Commercial Mindset, Networking, Data Analysis, Training, Saas, Emotional Intelligence, Communication, Problem Solving, Collaboration, Technical Proficiency, Crm Systems, Market Knowledge, Insights Delivery
Specialization
Candidates should have a minimum of 3 years of experience in Customer Success roles, particularly with high-spend, complex accounts. Proficiency in both Arabic and English is required, along with a strong customer-centric approach and technical proficiency.
Experience Required
Minimum 2 year(s)
Technology Business Analyst at FASTMARKETS COMMODITIES SINGAPORE PTE LTD
London, England, United Kingdom - Full Time
Skills Needed
Data Analysis, Technical Skills, Communication, Scrum Master, Content Management System, Data Migration, Software Development Lifecycle, Information Security, Collaboration, Attention To Detail, Agile, Microsoft Technologies, Azure, Apis, Jira, Confluence
Specialization
Candidates should have extensive experience with headless CMS and large-volume data migration. Strong communication skills and the ability to work collaboratively with diverse teams are essential.
Experience Required
Minimum 5 year(s)
Global Customer Success Manager at FASTMARKETS COMMODITIES SINGAPORE PTE LTD
Houston, Texas, United States - Full Time
Skills Needed
Customer Success, Account Management, Relationship Building, Commercial Mindset, Data Analysis, Saas, Emotional Intelligence, Technical Proficiency, Presentation Skills, Networking, Problem Solving, Training, Collaboration, Market Knowledge, Client Management, Strategic Thinking
Specialization
Candidates should have a minimum of 3 years' experience in Customer Success roles, particularly with high-spend, complex accounts. A strong customer-centric approach, along with technical proficiency and the ability to build relationships with stakeholders, is essential.
Experience Required
Minimum 2 year(s)
Project Manager at FASTMARKETS COMMODITIES SINGAPORE PTE LTD
London, England, United Kingdom - Full Time
Skills Needed
Project Management, Vendor Management, Commercial Experience, Agile Methodology, Software Development Lifecycle, Azure Cloud Infrastructure, Networking, Exchange Connectivity, Collaboration, Communication Skills, Stakeholder Management, Change Control, Leadership, Application Support, Market Data Knowledge, Exchange Knowledge
Specialization
Candidates should have extensive experience as a Project Manager, particularly with client-facing digital products and third-party vendors. Knowledge of exchanges and market data, along with strong communication and leadership skills, is essential.
Experience Required
Minimum 5 year(s)
Revenue Operations Analyst at FASTMARKETS COMMODITIES SINGAPORE PTE LTD
Sofia, Sofia-City, Bulgaria - Full Time
Skills Needed
Data Analysis, Business Operations, Excel, Power Bi, Crm Systems, Salesforce, Communication Skills, Collaboration, Organizational Skills, Process Improvement, Automation, Sales Reporting, Forecasting, Pipeline Analysis, Data Visualization, Saas Exposure
Specialization
Candidates should have 1-2 years of experience in data analysis or business operations, with strong Excel skills and familiarity with CRM systems, preferably Salesforce. The ideal candidate will be organized, a strong team player, and able to manage multiple tasks in a fast-paced environment.
Strategic Industry Expert (Exchange data) at FASTMARKETS COMMODITIES SINGAPORE PTE LTD
London, England, United Kingdom - Full Time
Skills Needed
Exchange Data, Client Engagement, Solution Design, Technical Validation, Implementation Support, Integration Guidance, Customer Workflows, Communication Skills, Collaboration Skills, Organizational Skills, Time Management, Sales Processes, Crm Systems, Market Intelligence, Data Delivery, Regulatory Compliance
Specialization
Candidates should have 5-10+ years of experience with exchange data, strong commercial acumen, and excellent communication skills. A collaborative mindset and the ability to manage multiple priorities are also essential.
Experience Required
Minimum 5 year(s)
Commercial Operations Analyst at FASTMARKETS COMMODITIES SINGAPORE PTE LTD
Sofia, Sofia-City, Bulgaria - Full Time
Skills Needed
Data Analysis, Business Operations, Excel, Power Bi, Crm Systems, Salesforce, Communication Skills, Collaboration, Organizational Skills, Process Improvement, Automation, Sales Reporting, Forecasting, Pipeline Analysis, Dashboard Creation, Kpi Development
Specialization
Candidates should have 1-2 years of experience in data analysis or business operations, with strong Excel skills and familiarity with CRM systems, preferably Salesforce. Strong communication skills and the ability to work collaboratively in a fast-paced environment are also essential.
Regional Editor - Metals at FASTMARKETS COMMODITIES SINGAPORE PTE LTD
London, England, United Kingdom - Full Time
Skills Needed
Pricing Markets, Journalism, Metals Recycling, Leadership Skills, Recruiting, Training, Market Engagement, Budget Management, Cross Functional Collaboration, Adaptability, Customer Centric Focus, Innovation, Creativity, Business Acumen, Collaboration, Communication
Specialization
Candidates should have a strong background in pricing markets and journalism, particularly in metals recycling. Leadership experience in recruiting, training, and mentoring teams is essential, along with the ability to engage with market participants effectively.
Experience Required
Minimum 5 year(s)
Strategic Industry Expert (Exchange data) at FASTMARKETS COMMODITIES SINGAPORE PTE LTD
London, England, United Kingdom - Full Time
Skills Needed
Exchange Data, Customer Engagement, Solution Design, Technical Validation, Implementation Support, Integration Guidance, Sales Enablement, Communication Skills, Collaboration, Organizational Skills, Time Management, Commercial Acumen, Data Delivery, Presentation Skills, Influencing Skills, Customer Workflows
Specialization
Candidates should have 5-10+ years of experience with exchange data, ideally in roles related to trading, operations, or sales. Strong communication, collaboration, and organizational skills are essential, along with a deep understanding of customer workflows and exchange data applications.
Experience Required
Minimum 5 year(s)
Strategic Industry Expert (Exchange data) at FASTMARKETS COMMODITIES SINGAPORE PTE LTD
London, England, United Kingdom - Full Time
Skills Needed
Exchange Data, Client Engagement, Solution Design, Technical Validation, Implementation Support, Integration Guidance, Communication Skills, Collaboration, Organizational Skills, Time Management, Sales Enablement, Customer Workflows, Commercial Acumen, Technical Presentations, Data Delivery, Licensing
Specialization
Candidates should have 5-10+ years of experience with exchange data, ideally in roles related to trading, operations, or sales. Strong communication, collaboration, and organizational skills are essential, along with a deep understanding of customer workflows and exchange data applications.
Experience Required
Minimum 5 year(s)
Regional Managing Editor - Agriculture at FASTMARKETS COMMODITIES SINGAPORE PTE LTD
São Paulo, São Paulo, Brazil - Full Time
Skills Needed
Leadership, Pricing Markets, Journalism, Market Engagement, Team Management, Content Development, Budget Management, Cross Functional Collaboration, Innovation, Customer Centric Focus, Adaptability, Coaching, Recruitment, Mentoring, Strategic Planning, Communication
Specialization
Candidates should have a strong background in pricing markets and journalism, with proven leadership skills and experience in managing teams. A comprehensive understanding of market engagement and the ability to adapt to changing conditions are also essential.
Experience Required
Minimum 10 year(s)
Product Manager at FASTMARKETS COMMODITIES SINGAPORE PTE LTD
London, England, United Kingdom - Full Time
Skills Needed
Market Analysis, Data Driven Decision Making, Strategic Roadmap Development, Cross Functional Collaboration, Customer Engagement, Problem Solving, Leadership & Initiative, Forecasting & Measurement, Analytical Skills, Communication Skills, Product Management Methodologies
Specialization
Candidates should have a Bachelor’s degree in a relevant field and a minimum of 5 years of experience in product management within a B2B environment. Strong analytical skills and familiarity with product management methodologies are essential.
Experience Required
Minimum 5 year(s)
Strategic Industry Expert (SIE) - Agriculture at FASTMARKETS COMMODITIES SINGAPORE PTE LTD
London, England, United Kingdom - Full Time
Skills Needed
Market Expertise, Consultative Sales, Client Engagement, Revenue Growth, Relationship Building, Collaboration, Communication Skills, Organizational Skills, Time Management, Strategic Procurement, Pricing Data Application, Cross Commodity Sales, Networking, Sales Forecasting, Product Offering Improvement, Crm Proficiency
Specialization
Candidates should have 5-10 years of experience in agriculture or renewable energy markets, or in strategic procurement roles with large companies. A bachelor's degree in a related field or equivalent professional experience is required, along with strong communication and collaboration skills.
Experience Required
Minimum 5 year(s)
Price Reporter - Metals at FASTMARKETS COMMODITIES SINGAPORE PTE LTD
London, England, United Kingdom - Full Time
Skills Needed
Written Communication, Spoken Communication, Networking, Team Player, Analytical Skills, Financial Markets Understanding, Pricing Experience, Journalistic Reporting, Integrity, Flexibility, Curiosity, Resilience, Solutions Orientation, Customer Centricity, Collaboration
Specialization
Candidates should have a strong command of English and an interest in financial markets and commodities. Experience in pricing or journalistic reporting is helpful but not required.
Delegate Sales Manager at FASTMARKETS COMMODITIES SINGAPORE PTE LTD
London, England, United Kingdom - Full Time
Skills Needed
Delegate Sales Management, B2b Events, Revenue Generation, Client Relationship Management, Sales Process Optimization, Data Management, Crm Software, Team Leadership, Coaching, Sales Forecasting, Market Intelligence, Cross Functional Collaboration, Communication Skills, Interpersonal Skills, Ai Enabled Sales Platforms, Sales Metrics
Specialization
Candidates should have over 8 years of experience in B2B event sales leadership and a proven track record in managing revenue targets. Proficiency in CRM software and the ability to coach and lead teams are essential.
Experience Required
Minimum 10 year(s)
Content Marketing Manager at FASTMARKETS COMMODITIES SINGAPORE PTE LTD
London, England, United Kingdom - Full Time
Skills Needed
Content Marketing, B2b Marketing, Data Driven Decision Making, Digital Marketing Tools, Keyword Research, Competitor Analysis, Multimedia Content Creation, Search Engine Optimization, Customer Insights, Copywriting, Performance Metrics, Collaboration, Market Strategy, Engagement, Brand Compliance, Growth Mindset
Specialization
Candidates should have a bachelor's degree in marketing or a related field, with content marketing experience, preferably in B2B and commodity markets. Strong writing skills and a data-driven approach to content creation are essential.
Experience Required
Minimum 2 year(s)
Sales Technology Manager - 12 FTC at FASTMARKETS COMMODITIES SINGAPORE PTE LTD
London, England, United Kingdom - Full Time
Skills Needed
Salesforce, Sales Processes, Stakeholder Management, Communication Skills, Problem Solving, Sales Technologies, Automation, Data Integrity, Training, Documentation, Vendor Management, Apis, Saas, B2b Subscription, Martech, Collaboration
Specialization
Candidates should have extensive experience in optimizing Salesforce within a sales-driven organization and a solid understanding of wider sales technologies. Strong stakeholder management and problem-solving skills are essential.
Experience Required
Minimum 5 year(s)
Regional Editor - Metals at FASTMARKETS COMMODITIES SINGAPORE PTE LTD
Sofia, Sofia-City, Bulgaria - Full Time
Skills Needed
Pricing Markets, Journalism, Metals Recycling, Leadership Skills, Recruiting, Training, Market Engagement, Budget Management, Cross Functional Collaboration, Adaptability, Customer Centric Focus, Innovation, Creativity, Business Acumen, Collaboration, Communication
Specialization
Candidates should have a strong background in pricing markets and journalism, particularly in metals recycling, along with proven leadership skills. Experience in market engagement and the ability to manage budgets and resources effectively are also essential.
Experience Required
Minimum 5 year(s)
Regional Editor - Metals at FASTMARKETS COMMODITIES SINGAPORE PTE LTD
Shanghai, Shanghai, China - Full Time
Skills Needed
Pricing Markets, Journalism, Metals Recycling, Leadership Skills, Team Development, Market Engagement, Budget Management, Cross Functional Collaboration, Adaptability, Customer Centric Focus, Innovation, Creativity, Business Acumen, Communication Skills, Collaboration, Flexibility
Specialization
Candidates should have a strong background in pricing markets and journalism, particularly in metals recycling, along with proven leadership skills. Experience in market engagement and the ability to manage budgets and resources effectively are also essential.
Experience Required
Minimum 5 year(s)
Global Customer Success Manager at FASTMARKETS COMMODITIES SINGAPORE PTE LTD
London, England, United Kingdom - Full Time
Skills Needed
Customer Success, Account Management, Relationship Building, Commercial Mindset, Strategic Thinking, Networking, Problem Solving, Technical Proficiency, Emotional Intelligence, Communication Skills, Data Management, Training, Collaboration, Saas Experience, Market Knowledge, Customer Centric
Specialization
Candidates must have a minimum of 3 years' experience in Customer Success roles, particularly in managing large client accounts with multiple stakeholders. A background in product-focused SaaS businesses and experience in commodities markets is preferred.
Experience Required
Minimum 5 year(s)
Global Customer Success Manager at FASTMARKETS COMMODITIES SINGAPORE PTE LTD
Houston, Texas, United States -
Full Time

Start Date

Immediate

Expiry Date

11 Mar, 26

Salary

0.0

Posted On

11 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Success, Account Management, Relationship Building, Commercial Mindset, Networking, Data Analysis, Training, SaaS, Emotional Intelligence, Communication, Problem Solving, Collaboration, Technical Proficiency, CRM Systems, Market Knowledge, Insights Delivery

Industry

Information Services

Description
Company Description Fastmarkets is an industry-leading price-reporting agency (PRA) and information provider for global commodities, providing price data, news, analytics and events for the agriculture, forest products, metals and mining and new-generation energy markets. Fastmarkets' data is critical for customers seeking to understand and predict dynamic, sometimes opaque markets, enabling trading and risk management. Fastmarkets is a global business with a history dating back to 1865 and is built on trust and deep market knowledge. It has more than 700 employees spread across global locations in the UK, US, China, India, Singapore, Brazil, Belgium, Bulgaria, Finland and beyond. Job Description Fastmarkets are re-imagining how to better serve our customers and improve our customer offering to deliver high growth in the next few years. In doing so we are looking for a dynamic Customer Success Manager to own a portfolio from our Global customers. You will work with a cross-commodity portfolio providing a first-class customer experience. These are complex accounts with different stakeholders throughout the organistion and you’ll be expected to provide outstanding levels of Customer Success. We are looking for an individual who has a minimum 3 years' experience in Customer Success roles with a strong background in managing large client accounts and the ability to build long-term relationships with senior stakeholders, whilst providing outstanding client management. You will have a flexible mindset, innovative thinking and solid business acumen. Your strategic mindset will ensure you are proactively networking within your accounts to gather insights on how our data is used within their business. You will ensure that our clients have regular touchpoints where you present quarterly account reviews working closely with the Account Manager. Your commercial mindset will identify gaps in their solutions, you will pro-actively account plan with the Account Manager for a successful commercial output. Your passion for people and really building relationships will see you visiting your customers for face-to-face meetings. The Customer Success Manager will report directly into the Head of Global Customer Success. PRINCIPLE ACCOUNTABILITIES Build and maintain strong, long-term relationships with Fastmarkets' Strategic accounts, acting as a trusted partner to understand their needs and align solutions that drive value. Have a commercial mindset to support the business growth working closely with the Account Manager to ensure that you identify opportunities to expand business through cross-selling and upselling Fastmarkets’ full range of solutions and capabilities. You will actively visit your customers to build relationships with key stakeholders (champions and economic buyers) to establish their goals for a successful partnership Act as the trusted advisor for customers by understanding their markets and deliver knowledge and insights aligned to their vision Build strong relationships to enable networking within the accounts. Successfully create workflow value maps so we can understand how our pricing data is being used throughout their business Be prepared to hold in depth conversations regarding our pricing, data, methodologies – you should project confidence and credibility and succeed in forging a relationship of trust with your Customers. This will enable objection handling and help identify customer pain points. Collaboration with Account Managers to develop strategies and deliver quarterly account reviews and other key engagements throughout the customers lifecycle. Ensure that new business kick-off meetings are scheduled with all parties’ responsible post-renewal Collaboration with Account Managers to develop strategies and deliver quarterly account reviews. Use all data available to identify account risk then plan for mitigation with the Account Manager – you will be obsessive in understanding how to reduce churn within your portfolio Actively identify gaps in a customer’s package, seek out upsell opportunities and identify new users. Support the Account Manager to close these opportunities Periodically input and update into the Account Plan, to support effective Account management by the Account Manager Monitor usage stats and put in place improvement plans for accounts that are struggling to adopt or engage with Fastmarkets’ solutions Listen to our customers’ NPS feedback to identify new product ideas and functionality, work with the Product team to build their feature enhancements pipeline Collaborate with the customer support team to ensure technical issues are addressed within SLAs and on-going issues do not persist Create customer onboarding and adoption plans with the appropriate teams to ensure users are trained across your accounts. Provide and deliver ad-hoc training where necessary with senior stakeholders Ensure you are up to speed on all the latest releases and enhancements in our solutions and that you have effectively communicated these to your customers (providing training where necessary) It’s imperative that you build internal relationships from all departments (editorial, sales, product and marketing teams) to ensure an outstanding and streamlined customer experience Maintain an exceptional level of customer satisfaction rates ensuring action is taken from our customer surveys Provide internal training to junior members of the team Work with Product to pilot new products and to play a key role in their go-to-market strategy Support on amplifying the customer by identifying case studies seeing these through to completion Work with customer marketing to ensure we deliver campaigns to drive retention and customer advocacy KEY INTERFACES Customer Adoption & Onboarding Team Sales Team Marketing Team Product Team Editorial Team Customer Support Team Qualifications We recruit talented, dynamic people with diverse backgrounds and experiences, all united by a belief in our mission to provide the world’s leading and most trusted price reporting, events, and intelligence service for the markets we serve. We’re proud to be an equal opportunities employer and are committed to creating a fully inclusive workplace, where everyone feels able to participate and contribute meaningfully. If you are open-minded, curious, resilient, solutions-oriented and committed to promoting equality, then read on. KNOWLEDGE, EXPERIENCE AND SKILLS We are looking for an individual who is highly motivated, driven, and have a passion to be part of a fast-paced, successful team. Being a strong team player is also important as well as someone who is happy to work flexibly. You will have worked in product focused SaaS business with a minimum of 3 years working as a Customer Success Manager You will have prior experience as a Customer Success Manager in serving high-spend, complex accounts, with multiple users and stakeholders. This role requires proficiency in both Arabic and English due to the client base. You will be customer-centric, going above and beyond when required, with a proactive, self-organised mindset. Understanding of CRM data management systems – Salesforce would be beneficial Commodities experience (Agricultural, Forest, Metals & Mining or Battery Raw Materials) would be an advantage. However, we will accept similar experiences such as a background in pricing agencies or subscription businesses. Strong ability to build relationships which encompasses a wide range of skills. We are looking for someone who is curious, asks appropriate questions, listens, is empathic and understands how to invest time with the right people to secure our position across the portfolio. A high level of emotional intelligence is necessary. Strong technical proficiency with a demonstrable aptitude for excel (knowledge of APIs would be beneficial) Demonstrate that you are a strategic customer success manager that understands how to actively steer away from firefighting tasks Whilst portfolios are jointly owned with Account Managers, you will take ownership and responsibility to ensure customer success (which is measured by retention and growth) Being able to visit clients (travel to other countries may be required) Exceptional communication skills (with an emphasis on presentation skills) Must have experience of working in a global B2B PRA business or Private Equity portfolio business Knowledge of a second or multiple languages would be beneficial If you're excited about the role but your experience, skills or qualifications don't perfectly align, we encourage you to apply anyway. Additional Information Our Values Fastmarkets people come from all different walks of life. It’s this mix of brilliant personalities, experiences and insights that gives us that warm, open, and friendly culture you can feel as soon as you meet us. But however wonderfully different we all are, there are six things we all have in common – and they form our Fastmarkets values. Created by our own employees to reflect some of the personal traits that Fastmarkets people have, our values are key to what makes our culture unique. They reflect who each of us are and they're embedded in everything we do. Our values are: METRICS DRIVEN. We use insights to improve our customers’ experience and our business performance ACCOUNTABLE. We are accountable to ourselves and those we work with: we keep our promises and get things done GROWTH MINDSET. This value enables us to be nimble to the changing realities and operate with a sense of urgency INCLUSIVE. We are inclusive and respectful, celebrating each of us and giving everyone a deep sense of belonging with the desire to bring their best self to work every day. CUSTOMER CENTRIC. We are customer-centric in all that we do COLLABORATIVE. We are collaborative, able to work across teams and capitalise on the diversity of intellect, perspectives, and experiences. We are committed to ensuring all candidates feel welcomed and supported. Should your application advance and you require accommodations for the interview process, please inform us so we can make the necessary arrangements. If the position is listed as remote this opportunity is available to applicants based in the following states: • Illinois • Massachusetts* • New York • Texas* * Denotes states with office locations to support hybrid working. Otherwise the position will be located as shown in the advert. You’ve read a little about us – now it’s over to you! If you like what you’ve read so far and think you can see yourself as a Fastmarkets person, it’s time to fill in your application form. This form is an important part of the selection process: it’s used to determine whether or not you’ll be chosen to have an interview and acts as a basis for the questions we’ll ask you on the day. It’s vital that you try to capture all the relevant information we have asked for on the form so we can get a good feel for who you are and why you’re great.

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Responsibilities
The Customer Success Manager will build and maintain strong relationships with strategic accounts, acting as a trusted partner to understand their needs. They will collaborate with Account Managers to develop strategies and deliver quarterly account reviews.
Global Customer Success Manager at FASTMARKETS COMMODITIES SINGAPORE PTE LTD
Houston, Texas, United States - Full Time
Skills Needed
Customer Success, Account Management, Relationship Building, Commercial Mindset, Networking, Data Analysis, Training, Saas, Emotional Intelligence, Communication, Problem Solving, Collaboration, Technical Proficiency, Crm Systems, Market Knowledge, Insights Delivery
Specialization
Candidates should have a minimum of 3 years of experience in Customer Success roles, particularly with high-spend, complex accounts. Proficiency in both Arabic and English is required, along with a strong customer-centric approach and technical proficiency.
Experience Required
Minimum 2 year(s)
Technology Business Analyst at FASTMARKETS COMMODITIES SINGAPORE PTE LTD
London, England, United Kingdom - Full Time
Skills Needed
Data Analysis, Technical Skills, Communication, Scrum Master, Content Management System, Data Migration, Software Development Lifecycle, Information Security, Collaboration, Attention To Detail, Agile, Microsoft Technologies, Azure, Apis, Jira, Confluence
Specialization
Candidates should have extensive experience with headless CMS and large-volume data migration. Strong communication skills and the ability to work collaboratively with diverse teams are essential.
Experience Required
Minimum 5 year(s)
Global Customer Success Manager at FASTMARKETS COMMODITIES SINGAPORE PTE LTD
Houston, Texas, United States - Full Time
Skills Needed
Customer Success, Account Management, Relationship Building, Commercial Mindset, Data Analysis, Saas, Emotional Intelligence, Technical Proficiency, Presentation Skills, Networking, Problem Solving, Training, Collaboration, Market Knowledge, Client Management, Strategic Thinking
Specialization
Candidates should have a minimum of 3 years' experience in Customer Success roles, particularly with high-spend, complex accounts. A strong customer-centric approach, along with technical proficiency and the ability to build relationships with stakeholders, is essential.
Experience Required
Minimum 2 year(s)
Project Manager at FASTMARKETS COMMODITIES SINGAPORE PTE LTD
London, England, United Kingdom - Full Time
Skills Needed
Project Management, Vendor Management, Commercial Experience, Agile Methodology, Software Development Lifecycle, Azure Cloud Infrastructure, Networking, Exchange Connectivity, Collaboration, Communication Skills, Stakeholder Management, Change Control, Leadership, Application Support, Market Data Knowledge, Exchange Knowledge
Specialization
Candidates should have extensive experience as a Project Manager, particularly with client-facing digital products and third-party vendors. Knowledge of exchanges and market data, along with strong communication and leadership skills, is essential.
Experience Required
Minimum 5 year(s)
Revenue Operations Analyst at FASTMARKETS COMMODITIES SINGAPORE PTE LTD
Sofia, Sofia-City, Bulgaria - Full Time
Skills Needed
Data Analysis, Business Operations, Excel, Power Bi, Crm Systems, Salesforce, Communication Skills, Collaboration, Organizational Skills, Process Improvement, Automation, Sales Reporting, Forecasting, Pipeline Analysis, Data Visualization, Saas Exposure
Specialization
Candidates should have 1-2 years of experience in data analysis or business operations, with strong Excel skills and familiarity with CRM systems, preferably Salesforce. The ideal candidate will be organized, a strong team player, and able to manage multiple tasks in a fast-paced environment.
Strategic Industry Expert (Exchange data) at FASTMARKETS COMMODITIES SINGAPORE PTE LTD
London, England, United Kingdom - Full Time
Skills Needed
Exchange Data, Client Engagement, Solution Design, Technical Validation, Implementation Support, Integration Guidance, Customer Workflows, Communication Skills, Collaboration Skills, Organizational Skills, Time Management, Sales Processes, Crm Systems, Market Intelligence, Data Delivery, Regulatory Compliance
Specialization
Candidates should have 5-10+ years of experience with exchange data, strong commercial acumen, and excellent communication skills. A collaborative mindset and the ability to manage multiple priorities are also essential.
Experience Required
Minimum 5 year(s)
Commercial Operations Analyst at FASTMARKETS COMMODITIES SINGAPORE PTE LTD
Sofia, Sofia-City, Bulgaria - Full Time
Skills Needed
Data Analysis, Business Operations, Excel, Power Bi, Crm Systems, Salesforce, Communication Skills, Collaboration, Organizational Skills, Process Improvement, Automation, Sales Reporting, Forecasting, Pipeline Analysis, Dashboard Creation, Kpi Development
Specialization
Candidates should have 1-2 years of experience in data analysis or business operations, with strong Excel skills and familiarity with CRM systems, preferably Salesforce. Strong communication skills and the ability to work collaboratively in a fast-paced environment are also essential.
Regional Editor - Metals at FASTMARKETS COMMODITIES SINGAPORE PTE LTD
London, England, United Kingdom - Full Time
Skills Needed
Pricing Markets, Journalism, Metals Recycling, Leadership Skills, Recruiting, Training, Market Engagement, Budget Management, Cross Functional Collaboration, Adaptability, Customer Centric Focus, Innovation, Creativity, Business Acumen, Collaboration, Communication
Specialization
Candidates should have a strong background in pricing markets and journalism, particularly in metals recycling. Leadership experience in recruiting, training, and mentoring teams is essential, along with the ability to engage with market participants effectively.
Experience Required
Minimum 5 year(s)
Strategic Industry Expert (Exchange data) at FASTMARKETS COMMODITIES SINGAPORE PTE LTD
London, England, United Kingdom - Full Time
Skills Needed
Exchange Data, Customer Engagement, Solution Design, Technical Validation, Implementation Support, Integration Guidance, Sales Enablement, Communication Skills, Collaboration, Organizational Skills, Time Management, Commercial Acumen, Data Delivery, Presentation Skills, Influencing Skills, Customer Workflows
Specialization
Candidates should have 5-10+ years of experience with exchange data, ideally in roles related to trading, operations, or sales. Strong communication, collaboration, and organizational skills are essential, along with a deep understanding of customer workflows and exchange data applications.
Experience Required
Minimum 5 year(s)
Strategic Industry Expert (Exchange data) at FASTMARKETS COMMODITIES SINGAPORE PTE LTD
London, England, United Kingdom - Full Time
Skills Needed
Exchange Data, Client Engagement, Solution Design, Technical Validation, Implementation Support, Integration Guidance, Communication Skills, Collaboration, Organizational Skills, Time Management, Sales Enablement, Customer Workflows, Commercial Acumen, Technical Presentations, Data Delivery, Licensing
Specialization
Candidates should have 5-10+ years of experience with exchange data, ideally in roles related to trading, operations, or sales. Strong communication, collaboration, and organizational skills are essential, along with a deep understanding of customer workflows and exchange data applications.
Experience Required
Minimum 5 year(s)
Regional Managing Editor - Agriculture at FASTMARKETS COMMODITIES SINGAPORE PTE LTD
São Paulo, São Paulo, Brazil - Full Time
Skills Needed
Leadership, Pricing Markets, Journalism, Market Engagement, Team Management, Content Development, Budget Management, Cross Functional Collaboration, Innovation, Customer Centric Focus, Adaptability, Coaching, Recruitment, Mentoring, Strategic Planning, Communication
Specialization
Candidates should have a strong background in pricing markets and journalism, with proven leadership skills and experience in managing teams. A comprehensive understanding of market engagement and the ability to adapt to changing conditions are also essential.
Experience Required
Minimum 10 year(s)
Product Manager at FASTMARKETS COMMODITIES SINGAPORE PTE LTD
London, England, United Kingdom - Full Time
Skills Needed
Market Analysis, Data Driven Decision Making, Strategic Roadmap Development, Cross Functional Collaboration, Customer Engagement, Problem Solving, Leadership & Initiative, Forecasting & Measurement, Analytical Skills, Communication Skills, Product Management Methodologies
Specialization
Candidates should have a Bachelor’s degree in a relevant field and a minimum of 5 years of experience in product management within a B2B environment. Strong analytical skills and familiarity with product management methodologies are essential.
Experience Required
Minimum 5 year(s)
Strategic Industry Expert (SIE) - Agriculture at FASTMARKETS COMMODITIES SINGAPORE PTE LTD
London, England, United Kingdom - Full Time
Skills Needed
Market Expertise, Consultative Sales, Client Engagement, Revenue Growth, Relationship Building, Collaboration, Communication Skills, Organizational Skills, Time Management, Strategic Procurement, Pricing Data Application, Cross Commodity Sales, Networking, Sales Forecasting, Product Offering Improvement, Crm Proficiency
Specialization
Candidates should have 5-10 years of experience in agriculture or renewable energy markets, or in strategic procurement roles with large companies. A bachelor's degree in a related field or equivalent professional experience is required, along with strong communication and collaboration skills.
Experience Required
Minimum 5 year(s)
Price Reporter - Metals at FASTMARKETS COMMODITIES SINGAPORE PTE LTD
London, England, United Kingdom - Full Time
Skills Needed
Written Communication, Spoken Communication, Networking, Team Player, Analytical Skills, Financial Markets Understanding, Pricing Experience, Journalistic Reporting, Integrity, Flexibility, Curiosity, Resilience, Solutions Orientation, Customer Centricity, Collaboration
Specialization
Candidates should have a strong command of English and an interest in financial markets and commodities. Experience in pricing or journalistic reporting is helpful but not required.
Delegate Sales Manager at FASTMARKETS COMMODITIES SINGAPORE PTE LTD
London, England, United Kingdom - Full Time
Skills Needed
Delegate Sales Management, B2b Events, Revenue Generation, Client Relationship Management, Sales Process Optimization, Data Management, Crm Software, Team Leadership, Coaching, Sales Forecasting, Market Intelligence, Cross Functional Collaboration, Communication Skills, Interpersonal Skills, Ai Enabled Sales Platforms, Sales Metrics
Specialization
Candidates should have over 8 years of experience in B2B event sales leadership and a proven track record in managing revenue targets. Proficiency in CRM software and the ability to coach and lead teams are essential.
Experience Required
Minimum 10 year(s)
Content Marketing Manager at FASTMARKETS COMMODITIES SINGAPORE PTE LTD
London, England, United Kingdom - Full Time
Skills Needed
Content Marketing, B2b Marketing, Data Driven Decision Making, Digital Marketing Tools, Keyword Research, Competitor Analysis, Multimedia Content Creation, Search Engine Optimization, Customer Insights, Copywriting, Performance Metrics, Collaboration, Market Strategy, Engagement, Brand Compliance, Growth Mindset
Specialization
Candidates should have a bachelor's degree in marketing or a related field, with content marketing experience, preferably in B2B and commodity markets. Strong writing skills and a data-driven approach to content creation are essential.
Experience Required
Minimum 2 year(s)
Sales Technology Manager - 12 FTC at FASTMARKETS COMMODITIES SINGAPORE PTE LTD
London, England, United Kingdom - Full Time
Skills Needed
Salesforce, Sales Processes, Stakeholder Management, Communication Skills, Problem Solving, Sales Technologies, Automation, Data Integrity, Training, Documentation, Vendor Management, Apis, Saas, B2b Subscription, Martech, Collaboration
Specialization
Candidates should have extensive experience in optimizing Salesforce within a sales-driven organization and a solid understanding of wider sales technologies. Strong stakeholder management and problem-solving skills are essential.
Experience Required
Minimum 5 year(s)
Regional Editor - Metals at FASTMARKETS COMMODITIES SINGAPORE PTE LTD
Sofia, Sofia-City, Bulgaria - Full Time
Skills Needed
Pricing Markets, Journalism, Metals Recycling, Leadership Skills, Recruiting, Training, Market Engagement, Budget Management, Cross Functional Collaboration, Adaptability, Customer Centric Focus, Innovation, Creativity, Business Acumen, Collaboration, Communication
Specialization
Candidates should have a strong background in pricing markets and journalism, particularly in metals recycling, along with proven leadership skills. Experience in market engagement and the ability to manage budgets and resources effectively are also essential.
Experience Required
Minimum 5 year(s)
Regional Editor - Metals at FASTMARKETS COMMODITIES SINGAPORE PTE LTD
Shanghai, Shanghai, China - Full Time
Skills Needed
Pricing Markets, Journalism, Metals Recycling, Leadership Skills, Team Development, Market Engagement, Budget Management, Cross Functional Collaboration, Adaptability, Customer Centric Focus, Innovation, Creativity, Business Acumen, Communication Skills, Collaboration, Flexibility
Specialization
Candidates should have a strong background in pricing markets and journalism, particularly in metals recycling, along with proven leadership skills. Experience in market engagement and the ability to manage budgets and resources effectively are also essential.
Experience Required
Minimum 5 year(s)
Global Customer Success Manager at FASTMARKETS COMMODITIES SINGAPORE PTE LTD
London, England, United Kingdom - Full Time
Skills Needed
Customer Success, Account Management, Relationship Building, Commercial Mindset, Strategic Thinking, Networking, Problem Solving, Technical Proficiency, Emotional Intelligence, Communication Skills, Data Management, Training, Collaboration, Saas Experience, Market Knowledge, Customer Centric
Specialization
Candidates must have a minimum of 3 years' experience in Customer Success roles, particularly in managing large client accounts with multiple stakeholders. A background in product-focused SaaS businesses and experience in commodities markets is preferred.
Experience Required
Minimum 5 year(s)