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Customer Success Executive at ServiceNow

Addison, Texas, United States - Full Time

Skills Needed
Customer Success, Strategic Leadership, Digital Transformation, Saas, Enterprise Software, C Level Relationship Management, Business Acumen, Cross Functional Leadership, Ai Integration, Change Management, Account Management, Consulting, Kpi Management, Problem Solving, Communication, Strategic Planning

Specialization
Candidates must have at least 12 years of experience in management consulting or leadership roles focused on technology-enabled business transformations. A bachelor's degree is required, with a preference for a master's degree, alongside proven expertise in managing large-scale strategic accounts.

Experience Required
Minimum 10 year(s)

Account Executive, LE, GTS at Gartner

Mumbai City, maharashtra, India - Full Time

Skills Needed
B2b Sales, Client Retention, C Level Engagement, Sales Forecasting, Account Planning, Cross Selling, Upselling, Pipeline Management, Complex Sales Management, Relationship Building, Value Delivery, Kpi Achievement, Travel Willingness, Sales Target Achievement, Intangible Sales Experience, Team Collaboration

Specialization
Candidates should have 5-8+ years of B2B sales experience, preferably in complex sales environments, and a proven track record of meeting sales targets. A bachelor's degree is preferred, and willingness to travel is required.

Experience Required
Minimum 5 year(s)

Guest Experience Executive at Accor

Makassar, South Sulawesi, Indonesia - Full Time

Skills Needed
Supervisory Functions, Staff Rostering, Room Assignment, Requisition Order, Basic Training, Coaching, Problem Solving, Opera (Pms), Communication Skills, Time Management, Multi Tasking, Guest Services Operations

Specialization
Candidates must possess excellent written and verbal communication skills in English, with proficiency in a second language being beneficial, alongside good technical knowledge of Heart of House and Guest Services Operations. Required competencies include knowledge of supervisory functions like rostering and coaching, effective time management, problem-solving abilities, and familiarity with Opera PMS.

Experience Required
Minimum 2 year(s)

Accounts Payable Executive at Egis Group

Bengaluru, karnataka, India - Full Time

Skills Needed
Accounts Payable, Project Accounting, Invoice Processing, Reconciliation, Erp Systems, Ms Excel, Financial Reporting, Vat Compliance, Audit Support, Cost Allocation, Procurement Coordination, Data Entry, Attention To Detail, Communication, Coordination

Specialization
Candidates must hold a Bachelor's degree in Commerce, Accounting, or Finance with 2–5 years of relevant experience. Proficiency in ERP systems and MS Excel is required, along with a strong understanding of project accounting.

Experience Required
Minimum 2 year(s)

Executive Assistant to CEO at Aventura

Ann Arbor, Michigan, United States - Full Time

Skills Needed
Calendar Management, Project Management, Communication, Strategic Planning, Time Management, Logistics Coordination, Discretion, Attention To Detail, Google Suite, Canva, Ai Tools, Operational Support, Stakeholder Management, Problem Solving, Emotional Intelligence

Specialization
Candidates must have at least 3 years of experience supporting senior executives, preferably in hospitality or high-growth environments. Proficiency in modern business tools and strong communication skills are required.

Experience Required
Minimum 2 year(s)

Junior Executive - Finance at Superior Glove Works

, , Sri Lanka - Full Time

Skills Needed
Financial Transactions, Cash Flow Tracking, Petty Cash Reconciliation, Bank Reconciliation, Invoice Processing, Expense Monitoring, Financial Reporting, Budgeting, Financial Forecasting, Audit Preparation, Ms Excel, Accounting Software, Communication Skills, Numerical Accuracy

Specialization
Candidates should have a G.C.E. Advanced Level in Commerce or Science and at least 2 years of experience in finance or accounting. Proficiency in MS Excel and part qualification in AAT or CIMA are highly advantageous.

Experience Required
Minimum 2 year(s)

Jr Account Executive - T&D at NielsenIQ

Cotia, São Paulo, Brazil - Full Time

Skills Needed
Data Analysis, Presentation Development, Market Intelligence, Actionable Insights, Tech & Durables Categories, Niq/Gfk Methodology, Analytical Tools, Stakeholder Management, Office Suite, Excel, Power Point, Power Bi, English, Analytical Skill, Consultative Skill, Critical Thinking

Specialization
Candidates must have a completed degree, preferably in a business or technical field, and essential prior experience in Market Intelligence data analysis. Advanced proficiency in the Office Suite, intermediate English, and strong analytical, communication, and critical thinking skills are required.

Director, Client Executive at BNY

Los Angeles, California, United States - Full Time

Skills Needed
Client Account Lead, Commercial Health Management, Profitability Analysis, Cross Selling, Client Acquisition, Prospecting, Asset Servicing Coverage, Executive Engagement, Industry Forum Participation, Client Management, Wallet Share Capture, Relationship Development, Problem Solving

Specialization
Candidates must possess 10-12 years of professional experience, preferably in client management roles with commercial accountability for top-line growth, along with a Bachelor's degree or equivalent experience. Financial services experience, particularly in asset servicing or custody, is strongly preferred, as is a proven ability to capture wallet share and develop new client relationships.

Experience Required
Minimum 10 year(s)

Project Executive (RPM UK) at Ipsos Field

, , Malaysia - Full Time

Skills Needed
Project Management, Data Analysis, Proposal Drafting, Report Writing, Qualitative Research, Moderation, Client Relationship Management, Client Service, Product Knowledge, Market Research Trends, Self Management, Communication, Problem Solving, Time Management, Data Preparation

Specialization
Candidates must possess essential skills in questionnaire design, table specifications, and project management, alongside good written and oral communication and sound problem-solving abilities. A degree in Business, Social Science, or Statistics is required, with previous market research exposure and basic statistics knowledge being advantageous.

Executive, Quality Control at Amneal India

, gujarat, India - Full Time

Skills Needed
Qualitative Analysis, Quantitative Analysis, Raw Material Testing, Packaging Material Testing, In Process Testing, Finished Product Testing, Pharmacopeial Standards, Regulatory Requirements, Good Documentation Practices, Cgmp, Glp, Safety Protocols, Instrument Calibration, Lims, Capa, Method Validation

Specialization
Candidates must possess a Master's degree (M.Sc or M.Pharma preferred) and have 4 to 8 years of experience in a relevant quality control role. Key requirements involve strict adherence to cGMP/GLP, proficiency in pharmacopeial testing methods, and the ability to support audits and implement corrective actions.

Experience Required
Minimum 2 year(s)

Executive - Lean Retailing at Titan

Bengaluru, karnataka, India - Full Time

Skills Needed
Lean Retailing, Retail Operations, Process Improvement, Analytical Skills, Problem Solving, Communication Skills, Microsoft Office, Excel, Macros, Oracle, Poss, Process Simplification, Lean Management, Influencing, Team Leadership

Specialization
Requires a bachelor's degree in Business Administration or Operations Management and at least 3 years of experience in retail operations. Candidates must possess strong analytical skills, proficiency in MS Excel and Oracle, and the ability to travel as needed.

Experience Required
Minimum 2 year(s)

EXECUTIVE II - INFRA & OPS at Asian Paints Ltd

Mumbai, maharashtra, India - Full Time

Skills Needed
Server Maintenance, Data Center Operations, Monitoring, Performance Optimization, Troubleshooting, Backup Management, Server Security, Virtual Machine Management, Container Management, Infrastructure Management

Specialization
The candidate is expected to manage virtual machines and containerized infrastructure. The role focuses on maintaining the stability and security of the server environment.

Experience Required
Minimum 2 year(s)

People & Culture Executive at Accor

Istanbul, Istanbul, Turkey - Full Time

Skills Needed
Personnel File Preparation, Onboarding Coordination, Offboarding Management, Record Keeping, Payroll Processing, Timekeeping, Social Security Procedures, Sgk Procedures, İşkur Procedures, Internal Communication, Labor Law Knowledge, Ms Office Proficiency, Planning, Organization, Interpersonal Skills

Specialization
Candidates must possess a minimum of two years of experience in Human Resources and be a graduate of a relevant university program. Essential knowledge includes Turkish Labor Law (Law No. 4857) and Social Security regulations, along with proven experience in personnel administration and timekeeping.

Account Executive - Remote at Huzzle

Lebanon, Pennsylvania, United States - Full Time

Skills Needed
B2b Sales, Saas, Closing, Negotiation, Objection Handling, Product Demos, Discovery Calls, Crm, Hubspot, Salesforce, Lead Conversion, Revenue Growth, Communication, Account Management

Specialization
Candidates must have 4+ years of experience in a closing role, preferably within SaaS or tech environments. Proficiency in CRM tools like HubSpot or Salesforce and strong communication and negotiation skills are required.

Experience Required
Minimum 2 year(s)

Account Executive - France at HiBob

, , Netherlands - Full Time

Skills Needed
Saas, French, Closing, Meddic, Meddpicc, Pipeline Generation, Forecasting, Revenue Targets, Salesforce Crm, Outbound Activities, Product Demonstrations, Tech Partnerships, Adaptability, Self Starter, Autonomous Work

Specialization
Candidates must have 3+ years of closing experience as an Account Executive in a SaaS environment and be business fluent in French, with proven experience closing deals valued at $50,000+ in organizations over 300 employees. Experience with the MEDDIC or MEDDPICC sales methodology, strong pipeline generation skills, and a history of accurately forecasting and hitting revenue targets are essential.

Experience Required
Minimum 2 year(s)

Account Executive - Remote at Huzzle

, , Namibia - Full Time

Skills Needed
B2b Sales, Saas, Closing, Product Demos, Negotiation, Crm, Hubspot, Salesforce, Lead Conversion, Discovery Calls, Objection Handling, Communication, Revenue Growth, Sales Cycle Management

Specialization
Candidates must have 4+ years of experience in a closing role, preferably within SaaS or tech environments. Proficiency in CRM tools like Salesforce or HubSpot and strong negotiation and communication skills are required.

Experience Required
Minimum 2 year(s)

Account Executive - Remote at Huzzle

, , Morocco - Full Time

Skills Needed
B2b Sales, Saas, Closing, Negotiation, Crm, Hubspot, Salesforce, Discovery Calls, Product Demos, Objection Handling, Lead Conversion, Sales Cycle Management

Specialization
Requires 4+ years of experience in a closing role with a proven track record of hitting revenue targets. Proficiency in B2B sales, CRM tools like Salesforce or HubSpot, and strong negotiation skills are essential.

Experience Required
Minimum 2 year(s)

Executive - Coding Auditor at EXL Talent Acquisition Team

Chennai, tamil nadu, India - Full Time

Skills Needed
Coding, Auditing, Outpatient Surgery Coding, Apc Facility Coding, Cpc Certification, Injections, Infusions, Ivr, General Surgery, Denial Management, Communication Skills, Computer Proficiency, Documentation

Specialization
Candidates must hold a CPC certification and possess at least 3 years of post-certification coding experience. A life science or paramedical degree is required, along with strong communication skills and computer proficiency.

Experience Required
Minimum 2 year(s)

Account Executive - Remote at Huzzle

, , Algeria - Full Time

Specialization
Candidates must have 4+ years of experience in a closing role, specifically within B2B sales environments like SaaS or tech. Proficiency in CRM tools such as Salesforce or HubSpot and strong negotiation and communication skills are essential.

Experience Required
Minimum 2 year(s)

Account Executive - Remote at Huzzle

, , Egypt - Full Time

Skills Needed
B2b Sales, Saas, Closing, Product Demos, Negotiation, Crm, Hubspot, Salesforce, Discovery Calls, Objection Handling, Lead Conversion, Revenue Growth, Communication, Market Trends

Specialization
Requires 4+ years of experience in a closing role with a proven track record in B2B sales. Proficiency in CRM tools and strong negotiation and communication skills are essential.

Experience Required
Minimum 2 year(s)

Customer Success Executive at ServiceNow

Addison, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

15 Jul, 26

Salary

0.0

Posted On

17 Apr, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Success, Strategic Leadership, Digital Transformation, SaaS, Enterprise Software, C-Level Relationship Management, Business Acumen, Cross-Functional Leadership, AI Integration, Change Management, Account Management, Consulting, KPI Management, Problem Solving, Communication, Strategic Planning

Industry

Software Development

Description

Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description The Customer Success Executive is accountable for the strategic leadership and execution of post-sales activities within our most valuable accounts. This position plays a crucial role in driving ServiceNow’s long-term value by accelerating customers’ journey to success, ensuring predictable renewals, and maximizing the impact of ServiceNow across their business transformation initiatives. As a trusted advisor, you’ll partner with C-level executives, guide seamless delivery of business transformation, and foster collaboration with ServiceNow’s teams and strategic partners. What You Get to Do in This Role: Drive Post-Sales Success: Own and lead the customer’s post-sales transformation, aligning ServiceNow’s offerings to customer goals, and bringing relevant industry thought-leadership to the table. Foster strong relationships with C-Level executives to deliver on business outcomes. Collaborate Strategically: Partner with Account Executives to create and execute integrated pre- and post-sales strategies, delivering long-term value for both the customer and ServiceNow. Leverage the right resources at the right time to ensure success. Mitigate Risks and Drive Value: Proactively identify potential risks to success and work with the customer and internal teams to develop strategies to overcome them, ensuring a smooth path toward value realization. Focus on Key Performance Indicators (KPIs): Guide and inspire the Customer Success team to meet critical operational KPIs—adoption, technical health, renewals, customer satisfaction, and expansion. Work closely with customers to align their roadmap and drive new revenue opportunities. Foster Strategic Alignment: Build relationships with ServiceNow leaders and consistently incorporate customer feedback to drive continuous improvement. Align business transformation insights with organizational goals to ensure long-term success. Advocate for Innovation and Continuous Learning: As a strategic thought leader, drive innovative solutions for our customers, always looking for opportunities to help them achieve their long-term goals. Foster a culture of agility and calculated risk-taking within the team. Set Success Metrics and Milestones: Establish clear, measurable success metrics with the customer, and regularly review progress. Refine business transformation plans as needed to ensure milestones are met and value is realized. Qualifications The ideal candidate will have extensive experience leading large-scale digital business transformations, acting as a trusted advisor to both internal and C-level customer executives. You will be an expert in governance, strategy, and execution across cross-functional teams and have a track record of delivering scalable, repeatable success. Your passion for driving customer success at an enterprise scale and your ability to work in complex, dynamic environments will be key to your success in this role. To be successful in this role, you will need: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry. Educational Background: BA/BS or equivalent required, Master’s degree preferred. Experience: A minimum of 12 years in a management consulting or leadership role at a top-tier consulting firm, solution consulting, or similar positions focused on technology-enabled business transformations (Digital/SaaS/Enterprise Software). Leadership Expertise: Demonstrated success in running large-scale, strategic accounts and exceeding business objectives. Proven track record in building and leading high-performing Customer Success or Consulting teams. Business Acumen: Strong experience in identifying and solving complex business problems and aligning solutions with customer business objectives. Cross-Functional Leadership: A history of working across multiple functions and driving alignment in large, matrixed environments. C-Level Relationships: Strong experience building relationships with C-level business leaders, including within some of the world’s largest enterprises. Adaptability: Ability to thrive in rapidly changing environments, adapting strategies to new challenges and opportunities. Execution Focus: Ability to create repeatable processes for scalable execution while maintaining a hands-on approach to ensure critical tasks are completed efficiently. Collaboration and Communication: Excellent communicator and influencer, with the ability to work effectively across a global organization and foster collaboration at all levels. Customer Focus: Deep understanding of customer needs, challenges, and motivations, with a keen ability to address concerns and ensure satisfaction. FD21 Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license. Employee Type: Regular Region: AMS - North America and Canada Work Persona: Remote

Responsibilities

The Customer Success Executive leads post-sales transformation strategies for high-value accounts to drive long-term business outcomes and adoption. They act as a trusted advisor to C-level executives while fostering collaboration across internal teams and partners to ensure predictable renewals and expansion.

Customer Success Executive at ServiceNow

Addison, Texas, United States - Full Time

Experience Required
Minimum 10 year(s)

Account Executive, LE, GTS at Gartner

Mumbai City, maharashtra, India - Full Time

Experience Required
Minimum 5 year(s)

Guest Experience Executive at Accor

Makassar, South Sulawesi, Indonesia - Full Time

Experience Required
Minimum 2 year(s)

Accounts Payable Executive at Egis Group

Bengaluru, karnataka, India - Full Time

Experience Required
Minimum 2 year(s)

Executive Assistant to CEO at Aventura

Ann Arbor, Michigan, United States - Full Time

Experience Required
Minimum 2 year(s)

Junior Executive - Finance at Superior Glove Works

, , Sri Lanka - Full Time

Experience Required
Minimum 2 year(s)

Jr Account Executive - T&D at NielsenIQ

Cotia, São Paulo, Brazil - Full Time

Director, Client Executive at BNY

Los Angeles, California, United States - Full Time

Experience Required
Minimum 10 year(s)

Project Executive (RPM UK) at Ipsos Field

, , Malaysia - Full Time

Executive, Quality Control at Amneal India

, gujarat, India - Full Time

Experience Required
Minimum 2 year(s)

Executive - Lean Retailing at Titan

Bengaluru, karnataka, India - Full Time

Experience Required
Minimum 2 year(s)

EXECUTIVE II - INFRA & OPS at Asian Paints Ltd

Mumbai, maharashtra, India - Full Time

Specialization
The candidate is expected to manage virtual machines and containerized infrastructure. The role focuses on maintaining the stability and security of the server environment.

Experience Required
Minimum 2 year(s)

People & Culture Executive at Accor

Istanbul, Istanbul, Turkey - Full Time

Account Executive - Remote at Huzzle

Lebanon, Pennsylvania, United States - Full Time

Skills Needed
B2b Sales, Saas, Closing, Negotiation, Objection Handling, Product Demos, Discovery Calls, Crm, Hubspot, Salesforce, Lead Conversion, Revenue Growth, Communication, Account Management

Experience Required
Minimum 2 year(s)

Account Executive - France at HiBob

, , Netherlands - Full Time

Experience Required
Minimum 2 year(s)

Account Executive - Remote at Huzzle

, , Namibia - Full Time

Experience Required
Minimum 2 year(s)

Account Executive - Remote at Huzzle

, , Morocco - Full Time

Skills Needed
B2b Sales, Saas, Closing, Negotiation, Crm, Hubspot, Salesforce, Discovery Calls, Product Demos, Objection Handling, Lead Conversion, Sales Cycle Management

Experience Required
Minimum 2 year(s)

Executive - Coding Auditor at EXL Talent Acquisition Team

Chennai, tamil nadu, India - Full Time

Experience Required
Minimum 2 year(s)

Account Executive - Remote at Huzzle

, , Algeria - Full Time

Experience Required
Minimum 2 year(s)

Account Executive - Remote at Huzzle

, , Egypt - Full Time

Skills Needed
B2b Sales, Saas, Closing, Product Demos, Negotiation, Crm, Hubspot, Salesforce, Discovery Calls, Objection Handling, Lead Conversion, Revenue Growth, Communication, Market Trends

Specialization
Requires 4+ years of experience in a closing role with a proven track record in B2B sales. Proficiency in CRM tools and strong negotiation and communication skills are essential.

Experience Required
Minimum 2 year(s)