EDUCATION AND QUALIFICATIONS/ SKILLS AND COMPETENCIES

Due to the classified nature of our work, your willingness is required to subject yourself to a governmental security clearance process and thus have a FIVE EYES country member nationality.

EDUCATION AND QUALIFICATIONS/ SKILLS AND COMPETENCIES

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• inimum 10+ years of SAP technical administration with SAP Basis skills and should have knowledge & experience on setup, administration and operations of SAP solutions.E
• xperienced supporting Presales, Solution Proposals, Bid Management with Account teamsA
• ct as a trusted advisor for Sovereign Cloud Customers, take full ownership of overall SAP technical solution and seek opportunities for TCO reduction to optimize ROIS
• trong experience leading Basis support transition within defined scope and scheduleW
• illing to operate from SAP’s secure facility on a shift basisA
• ble to orchestrate and coordinate with other teams/ stakeholders to drive desired outcomeB
• usiness knowledge of the SaaS, PaaS and IaaS markets, including a deep understanding of SAPs Cloud portfolio and offerings, along with market insights and competitive knowledgeL
• anguage Skills: Fluent in English spoken and written is a must

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ECHNICAL SKILL REQUIREMENTS

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• referably SAP-certified in NetWeaver and/or S/4HANA system administrationS
• trong experience implementing, upgrading and supporting mission critical SAP applications (i.e., SAP S/4HANA, PO, Solution Manager, BW, Webdispatcher, Cloud Connector, HANA DB, ECC, GRC, IDM, Fiori, BOBJ, DS etc.)E
• xperienced in implementing and supporting SAP SaaS products i.e., Ariba, SuccessFactors, Fieldglass, Concur etc.W
• ell-versed with Business Technology Platform, offerings and Basis support function, including technical integrationH
• ighly skilled in delivering SAP Basis tasks, but not limited to Certificate Management and Trust Configuration, System Refresh, Performance Tuning, Solution Manager Configuration, SAP Transport Management and CTS+, Load balancing, Maintenance Planner, SSL and Encryption/ Decryption, SNC/ SAML, Technical Integration with upstream and downstream systemsS
• ound knowledge with Hyperscaler offering and deployment methods (e.g., AWS, Azure, GCP)E
• xperience in implementing ChaRM leveraging Solution Manage is desirableE
• xperience in setting up Solution Management/ Focused Run/ Focused Insights to cater alerting and monitoring requirements is desirabl

As a key pillar of Sovereign Cloud Delivery, Cloud Application services (CAS) will offer our customers a seamless and consistent experience by simplifying end to end cloud application management.
We are looking for you as CAS Basis Consultant (f/m/d) to assist with shaping and managing our journey towards a unified and competitive business in the regulated industry with focus on cloud application management support services. Reporting to the Head of Global Cloud Application Services, you would be responsible for providing generalist Subject Matter Expertise across the technical operations of systems and applications in the cloud for the delivery organisation of the global CAS sovereign cloud unit with capabilities to ensure seamless delivery execution of cloud application support services for private and public cloud solutions.
Your areas of focus include enabling and mentoring internal and external delivery teams including quality assurance and continuous upskilling, leading the maintenance of complex SAP landscapes by providing technical expertise and support, resolving incidents and handling customer requests, acting as a trusted integration point between CAS and SAP solution/ product areas and hands-on support on customer incidents/ requests.
The ideal candidate has gained relevant technical expertise through successful customer implementation projects and/ or continuous operations support engagements. As a self- starter, the candidate will need to be able to work autonomously in a fast- paced environment and be willing to lead/ participate in working groups, internal initiatives and assist other team members in helping to create a lasting, customer- centric market presence for SAP Cloud Application Services. A key measure of success would be to increase CAS adoption, performance against commercial deliverables, improve customer satisfaction, retention, deliver to revenue and margin expectations.
This role requires the flexibility to work as part of a shift rotation or out of hours to support incidents, upgrades/patching, deployments and other support activities, as needed.