POSITION DESCRIPTION

Property Manager/Maintenance Technician at Bristlecone Apartments in Pagosa Springs
Our Organization: Founded in 1971, Community Resources and Housing Development Corporation is a 501(c)(3) organization in its 54th year of service with 38 employees across Colorado
Mission: CRHDC offers pathways to home and asset-building opportunities to benefit low-to-moderate income communities throughout Colorado and beyond
Our Core Values: Teamwork-Respect-Uplifting Attitudes-Strong Work Ethic-Talent and Organizational Commitment
Location: Pagosa Springs
Salary Range: $21.00 - $23.00 per hour depending on experience
Immediate Supervisor: Director of Property Operations
Benefits: Comprehensive Benefits to include 85% employer paid health, dental and vision insurance for employee and 35% employer paid for family, dollar-for-dollar 401(k) plan matching contributions up to 5% of earnings, free life insurance, and long-term disability coverage, and extensive annual time-off including 12 holidays, 12 sick days, and 10+ vacation days
Status: Non-Exempt, full-time at 32 hours per week
General Description:
Community Resources and Housing Development Corporation (CRHDC) is a Colorado based non-profit seeking a Property Manager/Maintenance Technician to oversee our multi-family apartment complex in Pagosa Springs, CO. Our Property Manager provides management direction, leadership, and oversight of day-to-day operations to ensure long-term viability of the property assigned within the CRHDC portfolio. This position requires independent judgment, timely management of deadlines as well as discretion in carrying out responsibilities.

Duties and Responsibilities for Property Management:

• Manages property operations within accordance of all Federal, State and Local Fair Housing laws;
• Monitors rent collection process and late payment reports according to policies and procedures;
• Walks the property daily and records all maintenance issues promptly;
• Reports building or site related problems to the maintenance department;
• Create a preventative maintenance plan;
• Conducts inspections of housing units for cleanliness, maintenance needs and standards of occupancy at move-ins, semi-annually, move-outs and as regulations require;
• Monitors and enforces lease violations; serves and follows up on eviction notices;
• Assists with obtaining bids and overseeing capital projects as necessary;
• Submits all reasonable accommodation issues/requests under Section 504 (ADA) to Director of Property Management;
• Works to determine creative and efficient ways to market the property;
• Other duties as assigned, including but not limited to:

KNOWLEDGE, SKILLS & ABILITIES:

· Personal: Must be willing to work flexible hours which may include some evening and weekends to lease up all units. Must be able to follow directions, provide excellent customer service, display respect and professionalism at all times. Must be able to work independently or as part of a team when required.
· Equipment: Must be able to handle general office equipment (computer and copier) and mobile phone.
· Physical: Must be able to lift up to 50 pounds, walk up and down stairs, stand, sit, lay for extended periods of time. Must be able to assist in the removal of snow on exceptional snow days.

EXPERIENCE AND QUALIFICATIONS:

• High school diploma or equivalent.
• Experience with property management software – preferably Yardi Voyager.
• Strong communication and organizational skills, problem solving and decision-making ability.
• Prefer advanced technical knowledge of Property Management systems, including financial skills, operational skills and managerial skills. Must be familiar with and able to interpret federal regulations.
• Must hold a valid state of Colorado driver’s license, insurance, and reliable transportation.
  To apply please submit resume and cover letter to Director of Human Resources to email listed in this Indeed ad. To learn more about CRHDC, please visit our website: www.crhdc.org This position is subject to a pre-employment background check and a pre-employment drug test. CRHDC is an Equal Opportunity Employer.
  Job Type: Full-time
  Pay: $21.00 - $23.00 per hour
  Expected hours: 32 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Work Location: In perso

OCCUPANCY RESPONSIBILITIES:

• Maintains high occupancy level and low turn-over rate within established budgeted benchmarks;
• Certifies resident eligibility using federal, tax credit, and local program guidelines;
• Organizes and maintains resident files in the tenant file format established by CRHDC;
• Processes all certification functions;
• Tracks property data via property management software;
• Collaborates with maintenance to minimize turnover delays and costs;
• Prepares move-out disposition statements & collections;
• Markets units and pre-qualifies interested parties in a timely manner;
• Works within and maintain property waitlist to assure two applicants are prequalified at all times.

FINANCIAL RESPONSIBILITIES:

• Ensures property delinquency is collected timely. Includes posting rent payments as received and handling of rent deposits to bank;
• Assists with budget preparation and monitors site budget and informs Director of Property Operations of any major variances or deviations.
• Processing all invoices timely upon receipt, including coding and seeking approval as needed.

DUTIES AND RESPONSIBILITIES FOR MAINTENANCE TECHNICIAN:

The activities listed below are not all inclusive. However, they are indicative of the types to activities normally performed.
1. Corrective maintenance:
A. Assist with apartment ready procedures such as:
· Painting
· Cleaning carpets, windows, and appliances.
· Servicing appliances, plumbing, and electrical fixtures.
· Repair or replace faulty parts, locks, light bulbs, etc.
B. Performs corrective maintenance as requested on work orders.
· Enter units at resident’s convenience if possible.
· Make repairs, and cleans up thoroughly.
· Observe condition of apartment and report any unusual circumstances to site manager.
· Leave notice of work performed for tenant.
· Provide status of work performed for property manager.
2. Preventive Maintenance
A. Makes regular inspections of grounds, buildings, plumbing, electrical fixtures, appliances and major equipment.
· Checks for appearance and cleanliness.
· Checks for structural cracks.
· Checks for excessive wear.
· Checks for faulty parts.
· Replaces filters and batteries per schedule
· Clean gutters in fall
· Prepare sprinkler system for winter.
B. Makes repairs or replacements as necessary.
C. Is familiar with power, water and gas turnoffs, cleanouts traps, fire systems and equipment.
3. Emergency Maintenance
· Knows emergency numbers (police, fire department, maintenance specialists)
· Follows all emergency policies and procedures.
· Is on call for emergency duty when assigned.
4. Other Duties
· Regular maintenance of lawns, shrubs, trees, plants and flowers including watering pruning, fertilizing, etc.
· Responsible for snow removal and lawn mowing.
· Pick up trash and keep property neat and clean.
· Assist in maintaining inventory of tools, equipment and supplies.
· Report all needed repairs to the property manager and implement repairs as appropriate.
· Assist with other types of maintenance when necessary.
· Attend instructional classes and staff meetings as required by management.
· Any other duties as assigned.

Duties and Responsibilities for Property Management:

• Manages property operations within accordance of all Federal, State and Local Fair Housing laws;
• Monitors rent collection process and late payment reports according to policies and procedures;
• Walks the property daily and records all maintenance issues promptly;
• Reports building or site related problems to the maintenance department;
• Create a preventative maintenance plan;
• Conducts inspections of housing units for cleanliness, maintenance needs and standards of occupancy at move-ins, semi-annually, move-outs and as regulations require;
• Monitors and enforces lease violations; serves and follows up on eviction notices;
• Assists with obtaining bids and overseeing capital projects as necessary;
• Submits all reasonable accommodation issues/requests under Section 504 (ADA) to Director of Property Management;
• Works to determine creative and efficient ways to market the property;
• Other duties as assigned, including but not limited to