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Customer Support Specialist at Diligent Corporation
Bengaluru, karnataka, India - Full Time
Skills Needed
Customer Service, Communication Skills, Problem Solving, Technical Support, Windows Os, Software Applications, Crm Software, Bilingual, Esg Knowledge
Specialization
Candidates should have 2-4 years of experience in phone-based software application or technical support. Excellent communication skills and the ability to handle pressure are essential.
Experience Required
Minimum 2 year(s)
Die Estimator at Schaller Corporation
Chesterfield, MI 48051, USA - Full Time
Skills Needed
Engineers, Dental Insurance, Life Insurance, Design, Calculations
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Security Guard B Shift (Female) at Seaboard Corporation
Guymon, Oklahoma, United States - Full Time
Skills Needed
Security Procedures, Safety Compliance, Communication, Incident Reporting, Patrolling, Customer Service, Administrative Duties, Bilingual Skills
Specialization
An associate degree or equivalent experience in safety or security is preferred. The candidate must be able to read and interpret documents in English and write routine reports.
Experience Required
Minimum 2 year(s)
Senior Executive, Plans & Business Execution at SMRT Corporation Ltd
Singapore, , Singapore - Full Time
Skills Needed
Microsoft Excel, Business Planning, Powerpoint, Economics, Risk, Finance, Working Experience
Specialization
Business, Economics, Finance, Management
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Section Manager at SMRT Corporation Ltd
Singapore, , Singapore - Full Time
Skills Needed
Electronics, System Maintenance, Health, Management Skills, Culture Development, Workplace Safety, Computer Engineering, Crisis Management, Accident Investigation
Specialization
Electrical, Engineering
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Senior All-Source Analysis (General Support) - USACIC at Celestar Corporation
Fort Meade, Maryland, USA - Full Time
Skills Needed
Intelligence Analysis, Operations, Databases, Measurements
Specialization
The last 2 years
Qualification
Diploma
Experience Required
Minimum 6 year(s)
Systems Engineer at Docufree Corporation
Alpharetta, Georgia, USA - Full Time
Skills Needed
Computer Science, It, Security+
Specialization
Computer science it or related field (or equivalent experience
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Senior Product Manager - AI at Diligent Corporation
London, England, United Kingdom - Full Time
Skills Needed
Product Management, Ai Solutions, Saas Experience, Customer Engagement, Cross Functional Leadership, Market Analysis, User Experience, Backlog Management, Problem Solving, Technical Requirements, Organizational Skills, Agile Methodologies, Machine Learning, Generative Ai, Stakeholder Interaction, Business Acumen
Specialization
Candidates should have 4+ years of product management experience, particularly in SaaS, with a strong preference for those with AI product experience. Excellent communication skills and the ability to interact with stakeholders at all levels are essential.
Experience Required
Minimum 5 year(s)
Part-time Client Service Associate (Teller - 20 hours) - Bilingual Spanish at Zions Bancorporation
, , - Full Time
Skills Needed
Customer Service, Bilingual Proficiency, Cash Handling, Sales, Attention To Detail, Communication Skills, Basic Math Skills, Banking Products Knowledge, Cross Selling, Time Management, Professionalism, Problem Solving, Relationship Building, Financial Transactions, Compliance, Team Collaboration
Specialization
A high school diploma or equivalent is required, along with at least 6 months of experience in customer service or a related field. Bilingual proficiency in English and Spanish is preferred, along with strong customer service skills and attention to detail.
Senior Telecom Genesys Engineer at ComPsych Corporation
United States, , USA - Full Time
Skills Needed
Maintenance, Ticketing Systems, Sms, Customer Service Skills, Text Analytics, Chat, Change Management, Workforce Management, Speech, Email
Qualification
Graduate
Experience Required
Minimum 3 year(s)
Client Service Associate (Teller - 20 hours) – Dickinson, TX at Zions Bancorporation
Dickinson, Texas, United States - Full Time
Skills Needed
Customer Service, Cash Handling, Sales, Balancing, Attention To Detail, Time Management, Math Skills, Bank Products Knowledge, Cross Selling, Compliance, Problem Solving, Team Player, Community Engagement, Financial Transactions, Account Maintenance, Loan Payments
Specialization
Candidates must have a high school diploma or equivalent and at least 1 year of experience in banking or customer service. Strong balancing skills, attention to detail, and proficiency in basic computer skills are also required.
Service Desk Analyst I-2nd Shift Tues- Sat 3PM-11:30PM at Acuative Corporation
Strongsville, OH 44136, USA - Full Time
Skills Needed
Communication Skills, Ged
Qualification
Diploma
Executive / Senior Engineer, Rolling Stock Engineering at SMRT Corporation Ltd
Singapore, , Singapore - Full Time
Skills Needed
Communication Skills, Weibull Analysis, Fmeca, Interpersonal Skills, Fault Tree Analysis, English, Tolerance Analysis
Specialization
Electrical, Engineering
Qualification
Graduate
Service Desk Analyst I 3rd Shift 11PM- 7:30AM Saturday-Wednesday at Acuative Corporation
Strongsville, OH 44136, USA - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Planer Supervisor at Interfor Corporation
Ear Falls, ON, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Senior/Executive, Plans at SMRT Corporation Ltd
Singapore, , Singapore - Full Time
Skills Needed
Space Management, Communication Skills, Excel, Powerpoint, Timelines, Microsoft Office, Urban Planning, Architecture, Real Estate
Specialization
Urban planning real estate architecture business or a related field
Qualification
Graduate
Supply Chain Planner at JM Huber Corporation
Lille Skensved, , Denmark - Full Time
Skills Needed
Collaboration, Raw Materials, Denmark, Relocation, Barcode, English, Supply Chain, Creativity
Qualification
Graduate
Middleware Application Systems Engineer - Midvale, UT at Zions Bancorporation
, , - Full Time
Skills Needed
Middleware Architectures, System Design, Java Application Tuning, Performance Management, Linux, Unix, Microsoft, Information Technology Infrastructure, Problem Solving, Automation Technologies, Cloud Infrastructure, Monitoring Technologies, Devops Principles, Scripting Languages, Java Development Skills
Specialization
Candidates must have at least 4+ years of advanced knowledge in middleware architectures and system design. Skills in various application servers, web servers, and effective communication are also required.
Experience Required
Minimum 5 year(s)
Animal Caretaker Utility - Farm 729 at Seaboard Corporation
Leoti, Kansas, United States - Full Time
Skills Needed
Animal Care, Farm Management, Animal Husbandry
Specialization
Candidates should have a passion for animal care and some experience in a farm environment. Physical stamina and the ability to work outdoors are essential.
General Laborer - Installation at Hussmann Corporation
Salem, NH 03079, USA - Full Time
Skills Needed
Ged
Qualification
Diploma
Customer Support Specialist at Diligent Corporation
Bengaluru, karnataka, India -
Full Time

Start Date

Immediate

Expiry Date

13 Jan, 26

Salary

0.0

Posted On

15 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Communication Skills, Problem-Solving, Technical Support, Windows OS, Software Applications, CRM Software, Bilingual, ESG Knowledge

Industry

Software Development

Description
About Us Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster. At Diligent, we're building the future with people who think boldly and move fast. Whether you're designing systems that leverage large language models or part of a team reimaging workflows with AI, you'll help us unlock entirely new ways of working and thinking. Curiosity is in our DNA, we look for individuals willing to ask the big questions and experiment fearlessly - those who embrace change not as a challenge, but as an opportunity. The future belongs to those who keep learning, and we are building it together. At Diligent, you’re not just building the future - you’re an agent of positive change, joining a global community on a mission to make an impact. Learn more at diligent.com or follow us on LinkedIn and Facebook Position Overview: We are seeking a Customer Support Specialist to handle Tier 1 support and client relationships by answering Support calls from our clients, resolving issues and ensuring all appropriate follow up to confirm complete client satisfaction. Our support team works closely with both our Customer Success Team and our ProdOps team to ensure speedy resolution of all issues, and you must be extremely proficient in articulating with both technical and non-technical staff and users. The primary attribute we are looking for is excellent customer service with superb communication skills who has a passion for helping people and who is unflappable under pressure. You will have a commitment to offer the best customer service possible and the self-confidence to work with senior executives across the globe. Key Responsibilities: Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services. Gather customer’s information and determine the issue by evaluating and analyzing the symptoms. Diagnose and resolve technical and software issues involving internet connectivity, login problems and more. Research required information using available resources. Follow standard processes and procedures. Identify and escalate priority issues per Client specifications. Redirect problems to appropriate resource. Accurately process and record call transactions using a computer and designated CRM software. Offer alternative solutions where appropriate with the objective of retaining customers’ and clients’ business. Organize ideas and communicate oral messages appropriate to listeners and situations. Follow up and make scheduled call backs to customers where necessary. Stay current with system information, changes and updates. Required Experience/Skills: 2-4 years’ experience of phone-based Software Application/Technical Support/Customer Service supporting end users. Excellent communication skills with internal stakeholders. Experience of phone-based Software Application/Technical Support or call center experience supporting end users. Proven problem-solving skills and technical aptitude. Working knowledge of Windows OS and other major operating systems. Superb communication and customer handling skills. Ability to think on your feet in a highly demanding and fast moving environment. Fluent in English and Spanish. Knowledge in ESG is preferred. What Diligent Offers You Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney. Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding. Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place. Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community. We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com. To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.
Responsibilities
The Customer Support Specialist will handle Tier 1 support and client relationships by answering support calls, resolving issues, and ensuring client satisfaction. They will work closely with the Customer Success Team and ProdOps team to ensure speedy resolution of all issues.
Customer Support Specialist at Diligent Corporation
Bengaluru, karnataka, India - Full Time
Skills Needed
Customer Service, Communication Skills, Problem Solving, Technical Support, Windows Os, Software Applications, Crm Software, Bilingual, Esg Knowledge
Specialization
Candidates should have 2-4 years of experience in phone-based software application or technical support. Excellent communication skills and the ability to handle pressure are essential.
Experience Required
Minimum 2 year(s)
Die Estimator at Schaller Corporation
Chesterfield, MI 48051, USA - Full Time
Skills Needed
Engineers, Dental Insurance, Life Insurance, Design, Calculations
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Security Guard B Shift (Female) at Seaboard Corporation
Guymon, Oklahoma, United States - Full Time
Skills Needed
Security Procedures, Safety Compliance, Communication, Incident Reporting, Patrolling, Customer Service, Administrative Duties, Bilingual Skills
Specialization
An associate degree or equivalent experience in safety or security is preferred. The candidate must be able to read and interpret documents in English and write routine reports.
Experience Required
Minimum 2 year(s)
Senior Executive, Plans & Business Execution at SMRT Corporation Ltd
Singapore, , Singapore - Full Time
Skills Needed
Microsoft Excel, Business Planning, Powerpoint, Economics, Risk, Finance, Working Experience
Specialization
Business, Economics, Finance, Management
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Section Manager at SMRT Corporation Ltd
Singapore, , Singapore - Full Time
Skills Needed
Electronics, System Maintenance, Health, Management Skills, Culture Development, Workplace Safety, Computer Engineering, Crisis Management, Accident Investigation
Specialization
Electrical, Engineering
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Senior All-Source Analysis (General Support) - USACIC at Celestar Corporation
Fort Meade, Maryland, USA - Full Time
Skills Needed
Intelligence Analysis, Operations, Databases, Measurements
Specialization
The last 2 years
Qualification
Diploma
Experience Required
Minimum 6 year(s)
Systems Engineer at Docufree Corporation
Alpharetta, Georgia, USA - Full Time
Skills Needed
Computer Science, It, Security+
Specialization
Computer science it or related field (or equivalent experience
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Senior Product Manager - AI at Diligent Corporation
London, England, United Kingdom - Full Time
Skills Needed
Product Management, Ai Solutions, Saas Experience, Customer Engagement, Cross Functional Leadership, Market Analysis, User Experience, Backlog Management, Problem Solving, Technical Requirements, Organizational Skills, Agile Methodologies, Machine Learning, Generative Ai, Stakeholder Interaction, Business Acumen
Specialization
Candidates should have 4+ years of product management experience, particularly in SaaS, with a strong preference for those with AI product experience. Excellent communication skills and the ability to interact with stakeholders at all levels are essential.
Experience Required
Minimum 5 year(s)
Part-time Client Service Associate (Teller - 20 hours) - Bilingual Spanish at Zions Bancorporation
, , - Full Time
Skills Needed
Customer Service, Bilingual Proficiency, Cash Handling, Sales, Attention To Detail, Communication Skills, Basic Math Skills, Banking Products Knowledge, Cross Selling, Time Management, Professionalism, Problem Solving, Relationship Building, Financial Transactions, Compliance, Team Collaboration
Specialization
A high school diploma or equivalent is required, along with at least 6 months of experience in customer service or a related field. Bilingual proficiency in English and Spanish is preferred, along with strong customer service skills and attention to detail.
Senior Telecom Genesys Engineer at ComPsych Corporation
United States, , USA - Full Time
Skills Needed
Maintenance, Ticketing Systems, Sms, Customer Service Skills, Text Analytics, Chat, Change Management, Workforce Management, Speech, Email
Qualification
Graduate
Experience Required
Minimum 3 year(s)
Client Service Associate (Teller - 20 hours) – Dickinson, TX at Zions Bancorporation
Dickinson, Texas, United States - Full Time
Skills Needed
Customer Service, Cash Handling, Sales, Balancing, Attention To Detail, Time Management, Math Skills, Bank Products Knowledge, Cross Selling, Compliance, Problem Solving, Team Player, Community Engagement, Financial Transactions, Account Maintenance, Loan Payments
Specialization
Candidates must have a high school diploma or equivalent and at least 1 year of experience in banking or customer service. Strong balancing skills, attention to detail, and proficiency in basic computer skills are also required.
Service Desk Analyst I-2nd Shift Tues- Sat 3PM-11:30PM at Acuative Corporation
Strongsville, OH 44136, USA - Full Time
Skills Needed
Communication Skills, Ged
Qualification
Diploma
Executive / Senior Engineer, Rolling Stock Engineering at SMRT Corporation Ltd
Singapore, , Singapore - Full Time
Skills Needed
Communication Skills, Weibull Analysis, Fmeca, Interpersonal Skills, Fault Tree Analysis, English, Tolerance Analysis
Specialization
Electrical, Engineering
Qualification
Graduate
Service Desk Analyst I 3rd Shift 11PM- 7:30AM Saturday-Wednesday at Acuative Corporation
Strongsville, OH 44136, USA - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Planer Supervisor at Interfor Corporation
Ear Falls, ON, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Senior/Executive, Plans at SMRT Corporation Ltd
Singapore, , Singapore - Full Time
Skills Needed
Space Management, Communication Skills, Excel, Powerpoint, Timelines, Microsoft Office, Urban Planning, Architecture, Real Estate
Specialization
Urban planning real estate architecture business or a related field
Qualification
Graduate
Supply Chain Planner at JM Huber Corporation
Lille Skensved, , Denmark - Full Time
Skills Needed
Collaboration, Raw Materials, Denmark, Relocation, Barcode, English, Supply Chain, Creativity
Qualification
Graduate
Middleware Application Systems Engineer - Midvale, UT at Zions Bancorporation
, , - Full Time
Skills Needed
Middleware Architectures, System Design, Java Application Tuning, Performance Management, Linux, Unix, Microsoft, Information Technology Infrastructure, Problem Solving, Automation Technologies, Cloud Infrastructure, Monitoring Technologies, Devops Principles, Scripting Languages, Java Development Skills
Specialization
Candidates must have at least 4+ years of advanced knowledge in middleware architectures and system design. Skills in various application servers, web servers, and effective communication are also required.
Experience Required
Minimum 5 year(s)
Animal Caretaker Utility - Farm 729 at Seaboard Corporation
Leoti, Kansas, United States - Full Time
Skills Needed
Animal Care, Farm Management, Animal Husbandry
Specialization
Candidates should have a passion for animal care and some experience in a farm environment. Physical stamina and the ability to work outdoors are essential.
General Laborer - Installation at Hussmann Corporation
Salem, NH 03079, USA - Full Time
Skills Needed
Ged
Qualification
Diploma