Location: Swallows Leisure Centre
Working Hours/Pattern : 24 hours per week, including lates and weekends
Salary: £10 to £12.21 per hour + Commission + Excellent Benefits
Here at Swale Leisure Trust our goal is to encourage active, healthy lifestyles in an environment that is safe, warm, clean, friendly and fun. To be the destination of choice for being part of an active community, whilst helping you to make MORE of every day’. To deliver those services takes an enthusiastic and customer focused team - and right now we are looking to recruit for a Membership Sales Advisor to join our team.
In this role you will be responsible for helping to grow the leisure gym membership, swim lesson and birthday party income. You will be dealing with customers both face to face and over the phone to ensure daily sales targets and KPI’s are hit in line with site performance.
We are very keen to find an individual who can find opportunities to offer our fantastic facilities to the local community and support the growth of the contract.
In addition, there will be times when you will be required to assist other members of staff.
You will help in facilitating a safe, fun, and professional working environment with free access to the leisure facilities, various discounts and excellent development opportunities.
Serco manages these facilities on a day-to-day basis on behalf of the Trust.
About you
We are looking to hear from candidates that have previous experience of dealing face to face with customers in a busy environment including sales experience if possible.
You will have good communication and customer care skills, have a maturity and calmness to work under pressure, the ability to handle cash and maintain customer records, as well as a good telephone manner and confident with using IT systems.
Lastly, you must show proactiveness and innovation within the role in addition to being self-motivated and target driven.
If you feel you meet the above criteria, please apply today!
Why Serco
A place you can make an impact: Working within Leisure means that you’ll play a critical role in ensuring that the communities we serve receive exceptional service and you’ll help to provide our local communities with a safe and fun environment to stay healthy and connected to others.
A place you can count on: It takes a diverse team to support our Leisure business and we’re big on internal progression. So, whether you specialise your skills, undertake additional training or progress into senior management you’ll find all the opportunity you need to evolve your career.
A place for you: Our staff provide the best possible service for our customers, and we welcome those who take similar pride in their work.
What we offer Free membership at the Centre plus heavily discounted use of classes and facilities. Free safeguarding training and DBS check Excellent Development and Training Opportunities 6% employer matched pension contribution Up to 21 days annual leave (Pro rata) + Public Holidays Life assurance up to 2x base salary All Leisure Benefits - Employee Benefits (moreleisure.com)

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Serco/Serco Leisure Operating Limited are appointed as the Trust’s Managing Agents. We manage the recruitment process and the Trust’s employees in the delivery of the service on their behalf. The Trust is committed to equal opportunities and requests any potential applicant to contact the Recruitment Team on 0345 010 4000 as soon as possible if an applicant has any additional queries, requirements or will need additional time in submitting an application. Applicants should be aware that in line with the company’s policy, employees will have a DBS check where appropriate.

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