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Jobs Search
Start Date
Immediate
Expiry Date
29 Oct, 25
Salary
20.0
Posted On
30 Jul, 25
Experience
2 year(s) or above
Remote Job
Yes
Telecommute
Yes
Sponsor Visa
No
Skills
Operating Systems, Printing, It Support, Software, Operational Support, W2, Knowledge Management, Ops, Password Management, Internal Customers, Active Directory
Industry
Information Technology/IT
TYPICAL EXPERIENCE: 12-36 MONTHS
$20/HR ON W2
*This is a hybrid position. The candidate will be required to work onsite at least two days a week in Charlotte, NC.
The IT Service Desk Agent I will provide front line telephone\email support to internal customers with IT related software and hardware issues.
Typically handles small initiatives and/or assignments independently. May work in an assisting role on larger initiatives and/or assignments projects requiring multiple agents and specialist.
Skills
Required / Desired
Experience
Experience providing support to end users w/ comp hardware and software inc. printing, installation, enterprise applications, electronic mail, and ops
Required
2 Years
Provide operational support for user identity management, username provisioning, system access, and password management. (Active Directory)
Required
2 Years
Develop/Maintain documentation for proper maintenance of Knowledge Articles within the Knowledge Management Database
Required
2 Years
Previous experience providing IT support by phone/email.
Required
2 Years
Job Type: Contract
Pay: $18.00 - $20.00 per hour
Expected hours: 40 per week
Experience:
Location:
Ability to Commute:
Work Location: In perso
This is a hybrid position. The candidate will be required to work onsite in Charlotte, NC at least two days a week. Do you accept this requirement?