1.0 FTE Full time Day - 08 Hour R2549218 Hybrid 108610071 Admin Service Excellence Allied Health PALO ALTO, 300 Pasteur Dr, California
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Day - 08 Hour (United States of America)
This role will enhance our capacity for high-quality research focused on improving communication with patients and their overall experience, improve project timelines, foster innovation, and ultimately contribute to superior patient outcomes.
Additionally, this role will support execution of innovative research ideas, resulting in scalable solutions, as we partner with physician colleagues to improve care experience.
This is a Stanford Health Care job.

SHC COMMITMENT TO PROVIDING AN EXCEPTIONAL PATIENT & FAMILY EXPERIENCE

Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford’s patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery.

You will do this by executing against our three experience pillars, from the patient and family’s perspective:

• Know Me: Anticipate my needs and status to deliver effective care
• Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health
• Coordinate for Me: Own the complexity of my care through coordination

Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements.
Base Pay Scale: Generally starting at $42.54 - $56.41 per hour
The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. This pay scale is not a promise of a particular wage

What you will do

• Collaborate and communicate with investigators and study coordinator to ensure study approvals, initiation, recruitment, conduct, and reporting.
• Maintain professional practice expertise through education and training applicable to clinical research and participating in study orientation and development meetings. Determine eligibility of and obtain consent from study participants according to protocol throughout the study. Continue to assess participant understanding and address non-clinical questions study questions. Assist in developing recruitment strategies.
• Collect and manage patient and laboratory data for clinical research projects. Manage research project databases, develop flow sheets and other study related documents, and complete study documents/case report forms.
• Assemble study kits for study visits, monitor scheduling of procedures and charges, coordinate documents, and attend monitoring meetings with sponsors, acting as primary contact.
• Ensure compliance with research protocols, and review and audit case report forms for completion and accuracy with source documents. Prepare regulatory submissions and ensure Institutional Review Board renewals are completed. Participate in monitor visits and regulatory audits.
• Recognize when learning needs are of a clinical nature and coordinate clinical consultation with the physician or research nurse.
• Participate and support in providing education and support for bedside staff.
• Participate in protocol review and initiation. Assist clinical staff in understanding and conducting study as outlined by protocol.
• Provide on-call consultation in assigned, regular rotation, to faculty and staff regarding active studies including on-site support as needed.
• Under supervision, perform non-clinical study procedures and collect data that is accurate and complete. When appropriate to do so independently, screen patients for study eligibility. Assist physician and research nurses with screening in cases of clinically complex screening requirements

You will do this by executing against our three experience pillars, from the patient and family’s perspective:

• Know Me: Anticipate my needs and status to deliver effective care
• Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health
• Coordinate for Me: Own the complexity of my care through coordinatio